Celebrationbox Reviews 

7,952
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I WOULD NOT RECOMMEND this company! Pls be careful to anyone wanting to use their services! Despite organizing very early to send a gift to my daughter and then adding extra orders, payment throu... See more

Rated 5 out of 5 stars

The Craft Beer Box provided the most wonderful surprise to my father on his 75th birthday last Friday. After going through major surgery, then 2 weeks later Cyclone Gabrielle in Napier, it was extreme... See more

Company replied

Rated 5 out of 5 stars

I highly recommend buying from this company!! I bought the choc donut delux box for my nieces birthday, really good quality chocolates, cool packaging, fast delivery, if you want great gifts for someo... See more

Rated 5 out of 5 stars

I ordered the box on 7th March hoping it would arrive by 10th as several courier parcels sent before that date still haven't arrived. This box and others I have ordered always look exactly as they a... See more

Company details

  1. Gift basket shop
  2. Sweet shop
  3. Confectionery
  4. Corporate gift supplier
  5. Flower Delivery
  6. Food products supplier

Written by the company

Celebration Box delivers Gift Boxes, Flowers and Sweet Treats New Zealand wide. Gifting solutions for every Occasion, Celebration Box delivers overnight Monday to Saturday and in Auckland we offer same day delivery. If you're looking for Gifts For Her, Gifts for Him, Gifts for the kids, Birthday Gifts, Corporate Gifts, or Sweet Treats, www.celebrationbox.co.nz is your solution.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

8k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(7,952)

6 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I loved the gift and how it was…

I loved the gift and how it was packaged, super cute and I loved it. I wasn’t too sure about putting the bath bomb that I added to the box to been put inside the same box as the chocolate as I feel like the chocolate may now taste like the bath bomb. This is for a gift for someone

12 March 2023
Celebrationbox logo

Reply from Celebrationbox

Hey there, Thanks for your review!
We're really happy you loved how the gift was packaged. Our bath bombs are wrapped and all the goodies in the box you ordered are also packaged individually so there should be no issue with the chocolates :)

Rated 5 out of 5 stars

Excellent service

I ordered the box on 7th March hoping it would arrive by 10th as several courier parcels sent before that date still haven't arrived.
This box and others I have ordered always look exactly as they are pictured and are delivered spot on the day they say they will.
Excellent service and product that I fully recommend.

6 March 2023
Rated 5 out of 5 stars

A wonderful pick-me-up after Cyclone Gabrielle

The Craft Beer Box provided the most wonderful surprise to my father on his 75th birthday last Friday. After going through major surgery, then 2 weeks later Cyclone Gabrielle in Napier, it was extremely well received. It also arrived on time, and was exactly as seen in the picture. Thank you so much for making this happen

9 March 2023
Celebrationbox logo

Reply from Celebrationbox

You are so welcome Aroha! We love getting feedback like this - thank you for taking the time, we really appreciate it :)

Rated 5 out of 5 stars

Celebration box

The celebration box was a perfect gift for my daughter, she loved it and It was delivered on time!

7 March 2023
Rated 5 out of 5 stars

Happy and satisfied

Clear and easy website to engage with, product was as advertised and delivered as requested.
Happy with experience thank you. Even better to be able to afford NZ service.

5 March 2023
Rated 1 out of 5 stars

gift never arrived on time

gift never arrived on time , delivery date March 08, occasion March 09, emailed to complain, received reply recipient will receive gift today March 13, end of day will always support local

5 March 2023
Celebrationbox logo

Reply from Celebrationbox

Hey Marlene, It seems the delivery date was incorrectly selected for the 13th March. I know you reached out to our team who confirmed this. I've just had a look into your tracking information and can see the gift is currently out for delivery. We apologise for the inconvenience and do hope the gift is enjoyed albeit a bit late.

Rated 5 out of 5 stars

Goldie Birthday Box

Ordered for a close friends birthday, she was blown away by the celebration Goldie giftbox, just perfect & loved her reaction upon opening the box

6 March 2023
Rated 1 out of 5 stars

I ordered a delicious box of Devonport…

I ordered a delicious box of Devonport handmade chocolates for a birthday gift. The chocolates arrived and were 5 weeks expired which the birthday girl spotted not long after unwrapping. $52 for 12 expired chocolates. I got a refund.

4 March 2023
Celebrationbox logo

Reply from Celebrationbox

Hey Myles! Thanks for your review. We're so sorry this happened!! We know you've been in touch with our team to have this resolved.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look