Celebrity Wigs & Hair By MissTresses Reviews 173

TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

Wig is awful, so itchy and heavy made me feel even more uncomfortable as the weight kept pulling it back showing the cap underneath and the heat it was harbouring made me want to take it off mid wear... See more

Rated 3 out of 5 stars

I have had other wigs from Celeb wigs and they have been of quite good quality but unfortunately I was a little disappointed with this latest one. It does look quite wiggy, almost at a fancy dress le... See more

Company replied

Rated 3 out of 5 stars

I feel like the wig is difficult to style, because of the extension hair you used, I wanted to wear half up half down and can’t because you can see lines around the section I’ve taken. The hair itself... See more

Company replied

Rated 5 out of 5 stars

Great value, quick delivery. Perfect for the two looks i wanted, one for events and one as an occasional everyday option. Colours and style were as seen in the clear, full-head website images (I... See more

Company details

  1. Hair product shop

Information provided by various external sources

Premium Quality Natural Look Wigs Vivid & Bright Wigs Pole Dance & Drag Queen Shoes Hair Extensions Hair Pieces Ponytails Worldwide Delivery


Contact info

2.8

Average

TrustScore 3 out of 5

173 reviews

5-star
4-star
3-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great service

Great service, no delay or break in communication despite lockdown. Very accommodating when I ordered incorrectly also.

28 April 2020
Unprompted review
Celebrity Wigs & Hair By MissTresses logo

Reply from Celebrity Wigs & Hair By MissTresses

Thank you Alex, your feedback is very much appreciated.

Celebiwgs

Rated 5 out of 5 stars

Fantastic!!

Can't fault the quality of the wigs I've now bought 3 giving me so many different looks
The only suggestion I would make is to offer a click and collect service

26 April 2020
Unprompted review
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Reply from Celebrity Wigs & Hair By MissTresses

Thanks Marci for the feedback. We do offer in store collect and delivery to local post office as alternatives. You are always welcome and thank you for the continued support.

Celebwigs

Rated 2 out of 5 stars

I waited two weeks and couldn't contact…

I waited two weeks and couldn't contact anyone left 3 messages but at last somebody got back to me I know these are trying times but all you need is communication

26 April 2020
Unprompted review
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Reply from Celebrity Wigs & Hair By MissTresses

Hi Karen,
We are sorry to see you have had problems. We are open each day as normal, the lines are manned 09.30 to 5.00pm Monday to Friday and emails are checked all day.

Your parcel was held in a huge Royal mail back log at Southampton depot which is still being cleared. We have fulfilled orders every working day during lock down and are working with a skeleton staff as are many companies. Tracking is provided for every order.

Although we appreciate a misplaced order is frustrating and inconvenient for you it's unfortunate you decided to leave us a 2 star review for this particular order when all of the previous ones have been delivered OK.

We appreciate the custom but feel this review is an unfair reflection of our service in the current climate,

Kind regards

Celebwigs

Rated 5 out of 5 stars

Amazing products and service... lovely friendly folk who run it!

Amazing company!
They are so professional and efficient. When there was a flash sale I treated myself.. unbelievable prices.. incredibly quick delivery and the quality of the wigs are LUSH!!!
Very accurate descriptions on their website and lovely people too...
Kayla x

20 April 2020
Unprompted review
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Reply from Celebrity Wigs & Hair By MissTresses

Thanks for the feedback Kayla, we appreciate it !

Rated 5 out of 5 stars

I really like this ponytail I have a…

I really like this ponytail I have a few from different companies and this among ones I wear the most I absolutely recommend this

16 April 2020
Unprompted review
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Reply from Celebrity Wigs & Hair By MissTresses

Thank you for the review Julie, very much appreciated.

Celebwigs

Rated 5 out of 5 stars

In love!

I've only worn my pair of faux snake pole boots twice but boy do I love them! They are fantastically made and I hope they stand the test of time!

14 April 2020
Unprompted review
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Reply from Celebrity Wigs & Hair By MissTresses

Thanks for the rating WHB we are happy you are happy with your Dragpole shoes !!

Rated 4 out of 5 stars

Great wig

Very natural looking a little thin

13 March 2020
Unprompted review
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Reply from Celebrity Wigs & Hair By MissTresses

Thanks for the feedback Susan, we appreciate your comments.

Celebwigs

Rated 5 out of 5 stars

Amazing products and amazing service…

Amazing products and amazing service with every purchase.

24 February 2020
Unprompted review
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Reply from Celebrity Wigs & Hair By MissTresses

Thanks Amy we are grateful for the custom and thanks for taking time to leave feedback for us.
Celebwigs

Rated 5 out of 5 stars

Always good quality wigs and usually…

Always good quality wigs and usually arrive on time if not before sometimes.
I would always recommend spending a bit more on quality rather than the cheap £20 wigs from China....

23 February 2020
Unprompted review
Celebrity Wigs & Hair By MissTresses logo

Reply from Celebrity Wigs & Hair By MissTresses

Hi Mayfair, thank you for the review and 5 stars, very kind of you and much appreciated.
Celebwigs

Rated 5 out of 5 stars

Good quality wigs and as advertised

Good quality wigs and as advertised. Quick redelivery no thanks to Royal Mail returning the first shipment!

Great highly recommended for men and women 🤩

22 February 2020
Unprompted review
Celebrity Wigs & Hair By MissTresses logo

Reply from Celebrity Wigs & Hair By MissTresses

Thanks for the review Paul, we aim to ship all orders on the day of receipt irrespective of the shipping method selected at checkout. Our wigs are for every gender [and the genderless.] Enjoy the wig

Celebwigs

Rated 5 out of 5 stars

Always a great product and service and…

Always a great product and service and delivery are very good. Great company

22 February 2020
Unprompted review
Celebrity Wigs & Hair By MissTresses logo

Reply from Celebrity Wigs & Hair By MissTresses

Vie thank you for the 5 stars, we appreciate you taking the time to leave us feedback.

Celebwigs

Rated 5 out of 5 stars

Great product

Great product, fast shipping and friendly contact: highly recommend.

16 February 2020
Unprompted review
Celebrity Wigs & Hair By MissTresses logo

Reply from Celebrity Wigs & Hair By MissTresses

Thanks Nick, we try to offer the same level of service we'd like to receive so your feedback is very much appreciated!
Celebwigs

Rated 3 out of 5 stars

I feel like the wig is difficult to… Style

I feel like the wig is difficult to style, because of the extension hair you used, I wanted to wear half up half down and can’t because you can see lines around the section I’ve taken. The hair itself is good quality, the lace could be longer..

6 February 2020
Unprompted review
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Reply from Celebrity Wigs & Hair By MissTresses

Thank s for your feedback Ben, We are always on hand to answer questions regarding styles and are sorry you felt the need to rate our service as a 3 due to your not being able to style a wig we would have happily advised you on the suitability of styling into an up/down style. All wigs are made with differing weft placements dependent on style. The texture of that particular wig is described as a Yaki or crimped effect and we try to avoid excess lace as it is only discarded as waste once cut.

Tori is a layered hairstyle which we hope you can enjoy in its production style.

Kind regards
Celebwigs

Rated 5 out of 5 stars

Dreadlock wig

I bought one of the dread wigs for my wife for christmas and it is so well made and looks beautiful on, so much so I'm going to order all the other colours!

8 January 2020
Unprompted review
Celebrity Wigs & Hair By MissTresses logo

Reply from Celebrity Wigs & Hair By MissTresses

Thanks so much Chanelle, very kind of you to add a 5 star review!

Celebwigs

Rated 5 out of 5 stars

Excellent quality wigs at great prices…

Excellent quality wigs at great prices ! I regularly wear a variety of your styles, but often like to have new looks; thus I’m a frequent customer lol. Thanks and Happy Christmas Celeb Wigs !

13 December 2019
Unprompted review
Celebrity Wigs & Hair By MissTresses logo

Reply from Celebrity Wigs & Hair By MissTresses

Hi Marisa,
Thank you for the support and feedback. We're happy to hear you like the variety of the ranges.
Have a wonderful Christmas too!
Celebwigs

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. I ordered and the wig was with me in a couple of days. It looks and feels wonderful.

23 November 2019
Unprompted review
Celebrity Wigs & Hair By MissTresses logo

Reply from Celebrity Wigs & Hair By MissTresses

Hi Emily, Thank you for the rating we very much appreciate you taking the time to post a review.

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