Phone Doctor Reviews 125

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

These guys are brilliant! I was panicking as I downloaded a virus and was worried the scammers had access to my banking apps, after a fraught drive to the shop the staff helped me delete the threat i... See more

Rated 5 out of 5 stars

Familiar with iPhone repairs but couldn’t fix an IC chip issue. Spoke to Tony before I paid online to confirm I could get a fast turn around. Dispatched Tuesday afternoon, returned early Saturday. Gre... See more

Rated 5 out of 5 stars

Audio IC fault on my iPhone 7 Plus after being dropped. Was a little nervous about sending my phone away to an unknown but pleased with the outcome. Cost was very reasonable, other companies were char... See more

Rated 5 out of 5 stars

Needed a replacement screen fitted on my iPod Nano. Could not fault Tony's customer service - great communication, nothing was too much trouble and value for money. Struggled to find somewhere to g... See more

Company details

  1. Mobile Phone Shop

Information provided by various external sources

Phone Doctor is a professional phone and tablet repair center. We offer same day repair service. Most repairs can be done within 30 minutes. All of our repairs come with a 12 month warranty. No fix no fee!


Contact info

4.8

Excellent

TrustScore 5 out of 5

125 reviews

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Rated 5 out of 5 stars

Phone Unlocking

EE wanted us to wait for at least a week to have my Wife’s old Huwawei P30 Lite unlocked. The Phone Doctor did it in Seconds! Well worth the money. Highly recommended

24 January 2026
Unprompted review
Rated 5 out of 5 stars

These guys are brilliant!

These guys are brilliant! I was panicking as I downloaded a virus and was worried the scammers had access to my banking apps, after a fraught drive to the shop the staff helped me delete the threat in minutes putting my my mind at rest, my sim card slot was jammed, they fixed that, I had the charging port and battery replaced for a geniune samsung all within an hour! Cannot recommend this company and staff enough!! FIVE STARS!!!

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Newton

Went to the one in Newton abbot due to my phone not connecting to WiFi and mobile data, they sorted it within a couple hours for a very cheap price! Impressed is an understatement:)

6 September 2025
Unprompted review
Rated 5 out of 5 stars

We went to Phone Dr in York today

We went to Phone Dr in York today. Have been a number of times before and they have always been very helpful. My wife and I are both 82 and not brilliant technologically, but they are always very helpful, knowledgeable and courteous. They have patience in explaining how to do things. We always know that we will get excellent service
Thanks for your help - until next time!
John & Eileen

24 July 2025
Unprompted review
Rated 5 out of 5 stars

iPad charging port replaced

My iPad charging port stopped working and after I made an online research I found the Phone Doctor in my neighbourhood. I phoned him, arranged a visit and left my iPad with him. In about 3 hours it was ready. It’s been 10 days since then and my iPad charges perfectly and faster than before. Thank you Phone Doctor! 🙏🏻

28 April 2025
Unprompted review
Phone Doctor logo

Reply from Phone Doctor

Hi Svilena, thank you very much for your feedback! I am pleased I could help with your repair and get your device back up and running.
I truly appreciate your support and look forward to serving you again in the future.

Rated 5 out of 5 stars

Great for phone repairs

I had an Xperia XA2 with a broken screen, and used the mail-in service. I got the phone back within two days, good as new. Great price, fast turnaround and superb work - what's not to like? Very highly recommended.

2 May 2025
Phone Doctor logo

Reply from Phone Doctor

Hi Kate, we’re thrilled to hear you’re happy with our service! It means a lot to us that you took the time to share your experience. Thanks again, and we hope to see you again.

Rated 5 out of 5 stars

Valentines Day Fix

I couldn’t view anything on my phone, Rob was able to diagnosis and fix in under 20 minutes. He was professional, knowledgeable, and funny! Would go back to the store with any iPhone issues. A true phone doctor!!

14 February 2025
Unprompted review

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