The data was good and pricing seemed fair especially for the unlimited plan. However initial setup upon arriving was a bit buggy. Where I had to restart my phone an additional time and also connect... See more
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Review summary
Created with AI, based on recent reviews
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The internet connection was in general good, but not the best. There was some open area where internet refuse to connect. Overall very happy with our purchase. Thank you!
Customer support was good and responsive, and I was eventually able to use the service successfully. However, I found the system itself somewhat difficult to understand. During my stay in Indones... See more
We use Ubigi every time we travel out of country. Some times it’s confusing to figure out which buttons to turn on or off to insure we’re not roaming.
Company details
About Ubigi eSIM
Written by the company
Ubigi is the ultimate connectivity solution for travelers seeking reliable and affordable data plans around the world. With its innovative eSIM technology, Ubigi offers flexible data plans in over 200 destinations, eliminating the hassle of high roaming fees and unreliable public Wi-Fi.
Effortless connection, Anywhere you go!
Staying connected has never been easier. Whether you're navigating with maps, sharing your travel moments on social media, staying in touch with loved ones, or accessing reservations and tickets online, Ubigi ensures a seamless and user-friendly experience. Designed for smartphones, tablets, and laptops, Ubigi adapts to your needs, whether you're traveling for leisure or business.
Quick Setup, Stress-Free Travel
With a quick and easy setup, Ubigi lets you enjoy your trips stress-free, keeping you connected to what matters most. Explore, discover, and stay online wherever your adventures take you.
Travel freely and stay connected, no matter where you go. ✈️📱
Effortless connection, Anywhere you go!
Staying connected has never been easier. Whether you're navigating with maps, sharing your travel moments on social media, staying in touch with loved ones, or accessing reservations and tickets online, Ubigi ensures a seamless and user-friendly experience. Designed for smartphones, tablets, and laptops, Ubigi adapts to your needs, whether you're traveling for leisure or business.
Quick Setup, Stress-Free Travel
With a quick and easy setup, Ubigi lets you enjoy your trips stress-free, keeping you connected to what matters most. Explore, discover, and stay online wherever your adventures take you.
Travel freely and stay connected, no matter where you go. ✈️📱
Contact info
France
- cellulardata.ubigi.com
Stay connected wherever you go!
4.1
Great
46k reviews
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Great in Rome, Not Amalfi Coast
Great in Rome, non existent reception on the amalfi coast
10 September 2026
The service is very easy to operate and…
The service is very easy to operate and very reliable.
10 September 2026
Limited connectivity near Nashiki…
Limited connectivity near Nashiki market in Kyoto
10 September 2026
Good value data-only sim which worked…
Good value data-only sim which worked in both South Africa and Eswatini.
30 August 2026
Perfect
It was very convenient and appreciated during our trip in Europe. I recommand it to all travelers
10 September 2026
It works as it should
3 September 2026
Show the QR code at the beginning of…
Show the QR code at the beginning of the mail. Easy to use once installed.
8 September 2026
needed clearer instructions have to…
needed clearer instructions have to install and it took 3 attempts to even make payment. user experience isn't great.
8 September 2026
Wxcellenty
3 September 2026
Very easy to set up
Very easy to set up, and it comes on line as soon as you arrive in country
10 September 2026
Good
Customer support was good and responsive, and I was eventually able to use the service successfully. However, I found the system itself somewhat difficult to understand.
During my stay in Indonesia, I used a large amount of data and eventually ran out near the end of my trip. When I tried to purchase additional data from Indonesia, I encountered problems related to SMS verification and authentication across countries, which made the process quite difficult.
Overall, the service worked, and the support was helpful, but the user experience could be improved, especially for heavy data users who may need to add more data while traveling abroad.
10 September 2026
Thoroughly Satisfied User
Thorough information on services and primo accessibility in rural areas. Good value for price. Variety of packages to suit a wide range of users. Easy to install. Email verifications and notices are helpful. Highly recommended. Satisfied customer is the best advertisement. Thank you.
10 September 2026
So easy and simple to set up and great…
So easy and simple to set up and great coverage
3 September 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I do not get WhatsApp messages and I…
I do not get WhatsApp messages and I cannot call on WhatsApp. Same thing happens to my wife.
10 September 2026
Reply from Ubigi eSIM
Dear Prakash,
We are sorry for the difficulty you and your wife experienced using WhatsApp. Since Ubigi eSIMs provide data-only connectivity, third-party messaging apps like WhatsApp rely entirely on an active data connection; turning data roaming on and verifying your APN settings usually resolves messaging issues. Setup guides are available on our website, and our support team is reachable via our online web form to inspect your connection.
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