Cellumove Reviews 1,809

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 1,165 reviews, reviewers had a great experience with this company. Customers are really happy with the product and its quality, often mentioning how comfortable the leggings are and how well they wash. Many people have noticed positive changes in their legs, such as reduced pain and swelling, and appreciate the overall effectiveness of the items. The customer service team is frequently praised for being fantastic, helpful, and responsive, especially when addressing sizing concerns or order issues. However, some people were dissatisfied with the order and delivery process, experiencing delays and sometimes receiving incorrect or damaged items. A few other people also felt that the sizing guide was inaccurate, leading to products that didn't fit as expected, and some found the refund policy unhelpful, particularly when items were not suitable.

What people talk about most

Product

Reviewers highlight positive aspects of the product, particularly praising the quality and comfort of the... See more

Quality

Consumers generally express satisfaction with the quality of the products. Many reviewers praise the good... See more

Order

Reviewers mention ambiguous feedback about their orders. While many customers found the ordering process easy... See more

Delivery service

Customers had ambiguous experiences with delivery service. While some reviewers praised quick shipping, with... See more

Customer service

People report positive experiences with customer service. Many customers praise the speed and helpfulness of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Well last time I was asked to review them they had not yet arrived, they were very late, very delayed!! They have arrived now and I was wondering do I have to actually take them off!!! They are fab xx... See more

Rated 4 out of 5 stars

When I finally received my items and tried then I was quite pleased, i bought 2 pairs a in between sizes and the smaller Medium size fitted so I have the larger one to my daughter who needs help. I... See more

Rated 5 out of 5 stars

I was skeptical seeing reviews but ordered some anyway... omw within 2 days I noticed a huge difference in my leg shape and slightly less pain, (lipoedema)comfy once on (took a few minutes) lol.. so... See more

Rated 5 out of 5 stars

So comfortable ,really happy with these leggings aftr waring them for just a short few hours ive already noticed a difference in how soft the skin on my legs has become ...will continue to wear them a... See more


Company details

Written by the company

At Cellumove, we believe every woman deserves to feel confident in her own skin. That’s why we’ve created innovative shaping leggings designed to support circulation, reduce water retention, and smooth the appearance of cellulite — all while keeping you comfortable every day. With thousands of happy customers worldwide, our mission is simple: combine science-driven compression technology with stylish, everyday wear that makes you look and feel amazing. 💛 What makes Cellumove special? Unique 3D compression fabric to enhance results Comfortable enough for daily wear (up to 6 hours/day recommended) Free size exchanges for the perfect fit Friendly and responsive customer support We’re proud to see so many women share their success stories with Cellumove, and we’re here to support you every step of your journey. ✨ Cellumove – More than leggings, a confidence boost.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

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Replied to 78% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Unfortunately ordered the wrong size…

Unfortunately ordered the wrong size they were extremely tight, so I asked about sending them back for another pair in the next size up, the customer services dept were absolutely amazing without hesitation she said dont worry,all I had to do was give order number and she also said keep the others and give to family or a friend, Amazing!
The leggings are of good quality nice and soft will update on if the help but they really do feel nice on the legs x

1 May 2026
Unprompted review
Rated 4 out of 5 stars

S was far too small

My first pair was far too small but customer service graciously send a replacement pair even though more than 30days had passed! Feeling grateful.

13 May 2026
Unprompted review
Rated 5 out of 5 stars

The legging are amazing

The legging are amazing, very comfortable, good quality, they definately make my legs less tired by the end of the day. I wear them all the time.
As for customer service, it is 5*
I had a small problem with my second order( my mistake) It was resolved without delay. Very satisfy with this company. Definately recomend.

9 May 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful Customer Service!

I recently ordered two pairs of leggings and was delighted with the first pair in Navy. I then opened the black pair and when I put them on the stitching on the inside of the thigh had come away and there was a hole. I wrote an email on Sunday to let them know that I would need a refund or replacement and within an hour, I had a response that confirmed they would send out a new pair of leggings to replace the ones that were damaged. The Customer Service was unbelievable and totally unexpected. I was prepared for a negative response, but I couldn’t have been more wrong. Thank you so much for such wonderful service. I can’t tell you how much it’s appreciated.!!

10 May 2026
Unprompted review
Rated 4 out of 5 stars

I think it was worth the wait

When I finally received my items and tried then I was quite pleased, i bought 2 pairs a in between sizes and the smaller Medium size fitted so I have the larger one to my daughter who needs help. I wish i had bought more so i can wear them more frequently.

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Everything managed fine

Everything managed fine. Great product. Super quality and very friendly stuff. Everytime again, please. So now I have to check does it work? Best regards

8 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent leggings

Excellent leggings, just received my 3rd and 4th pair. Really feel the difference when wearing them. The tracking and was excellent and arrived quicker than my last order. Very pleased with my purchase

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I recently have been seeing ads for this product and read the reviews and looked at customer before & after pictures and was blown away!

I sent an email this morning asking some additional questions and before I knew it I had a response from Eunice.

Eunice was so helpful and we communicated a few times through email and she answered everyone of my questions with detail. Which I really appreciated!

Thank you again, Eunice! Your customer service was exceptional!

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Helpful, friendly and attentive every step of the way…

I’ve had an excellent experience with Cellumove from start to finish. The level of customer service and professionalism has been outstanding throughout. A special mention has to go to Icho, Julienne and Sophie, who were all incredibly helpful, friendly and attentive every step of the way.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Couldn't Wait!

At first I was wondering when the shipment would come, so when I checked with customer service (without my order number) the person at the other end helped me quickly! Guess what, it arrived the very next day. I was just impatient to get them! Then when I tried them on, I was amazed by the fit and shape they gave me. You can be sure that my husband noticed as well. I'm so impressed with the experience, and the leggings as well!

5 May 2026
Unprompted review
Rated 1 out of 5 stars

Poor Customer service

I am extremely disappointed with my experience. The sizing of the items I received was completely incorrect, making them unusable. When I contacted customer service, they were unhelpful and offered a "partial refund" of only 30%, which is unacceptable for items that don't fit as described.

To make matters worse, I’ve been told that if I want a full refund, I must pay for return shipping myself plus a €30 restocking fee. Under consumer rights, customers should not be penalised this heavily for returning items that are not fit for purpose.

I would advise others to be cautious before ordering, as their "refund policy" seems designed to make returns nearly impossible.

11 May 2026
Unprompted review
Cellumove logo

Reply from Cellumove

Hello Salina,

Thank you once again for your patience and for giving us the opportunity to work through your concerns.

We would like to confirm that the agreed resolution was successfully processed on May 16 and should now be reflected on your end.

We hope this outcome demonstrates our sincere commitment to resolving your concerns fairly and to providing the support you expected from us.

We appreciate your understanding throughout this process and hope that our efforts have helped restore your confidence in our customer service.

Warm regards,
The Cellumove Team

Rated 5 out of 5 stars

Amazing service

Amazing service especially customer service! Nothing is a problem with this business. Amazing clothing.

11 May 2026
Unprompted review

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