Cellunlocker Reviews 2,891

TrustScore 4 out of 5

3.8

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Rated 4 out of 5 stars

J'ai commandé un code de déverrouillage réseau pour Galaxy Z Flip 3 bloqué par AT&T. J'ai reçu le code en 1 jour ouvré. Le code fonctionne a correctement fonctionné. Il suffisait de renseigner le M... See more

Rated 5 out of 5 stars

Awesome company. AT&T was trying to hold my phone hostage even though it was completely paid off. After days of trying to resolve why with reps and management, finally receiving an email saying that m... See more

Rated 5 out of 5 stars

We needed a phone unlocked in Jamaica. I have never unlocked anything before. We used Cellunlocker.net followed their instructions, paid via Paypal and received the unlock code the next day. The phone... See more

Rated 5 out of 5 stars

Cellunlocker was very quick -- I sent in a request over the Memorial Day weekend, expecting to get results on Tuesday, but I got my unlock codes the very next day! The directions were clear and easy t... See more

Company details

  1. Mobile Phone Shop
  2. Electronics store

Information provided by various external sources

We specialize in Unlocking Cellphones for customers who wish to change service providers, or are traveling and need to unlock their phone to use a local sim card. We can unlock 99% of all Devices including iPhone, Samsung, LG, Nokia, Motorola, ZTE, Huawei and Many More!


Contact info

You should know

3.8

Great

TrustScore 4 out of 5

3K reviews

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Rated 5 out of 5 stars

I recommend Cellunlocker.net

I recommend Cellunlocker.net. I have used their services about 3 times and met all my expectations. Never had any problems. My most recent request was on October 10th, 2022 and fully completed on October 11th, 2022. Thanks.

10 October 2022
Unprompted review
Rated 5 out of 5 stars

Worked perfectly

Worked perfectly. I was able to unlock my iPhone 14 dual esim with two different carriers. I also received the unlock a lot quicker than I thought I would. I will definitely use them again if I find the need to.

27 September 2022
Unprompted review
Rated 5 out of 5 stars

Decently Quick and Great Service

Decently quick and great service! I was looking to get my new iPhone 14 Pro Max unlocked for travelling abroad and they were able to get it done in ~1 week!

So shady that cell carriers lock them when we've paid for the device and refuse to unlock before 60 days.

Thanks again y'all!

27 September 2022
Unprompted review
Rated 5 out of 5 stars

I was a little sceptical at first about paying a website to help me with my unlock code,so I read all the positive reviews and decided to go for it. I received my code in less than 48 hours. It worked

I was a little skeptical at first sending money to a website I've never used, but after reading all the positive reviews I felt much more comfortable. I received my code in less than 48 hours and it worked first time I was so happy Thank you very much 100% satisfied

16 September 2022
Unprompted review
Rated 5 out of 5 stars

Used to unlock my S9+ ( AT&T)

Used this site to unlock my S9+ ( USA At&t) it was pretty straightforward, paid the fee and code was sent in 24 hours, it worked on the 1st try with no issue, I am using the phone on another network in Jamaica now.

4 September 2022
Unprompted review
Rated 1 out of 5 stars

Unlocked Fido Phone and Charge

[OrderID::4049717] I was not aware of the fact that from December 1, 2017, all Fido phones come unlocked. I submitted a request to unlock the phone, however, later I started using the phone with another network without any issue. They sent me an unlock code 4 weeks later. When I told them that I didn't use the code and I didn't need it anymore (which I also told them 1-week later via email), they refused to return the money. Very poor service.

6 September 2022
Unprompted review
Cellunlocker logo

Reply from Cellunlocker

Hi Khalad, we apologize for your unpleasant experience.

We have sent you an email to further discuss this situation and possible solutions.

We look forward to hearing from you soon at your earliest convenience.

We do have a Live Chat on our frontpage that is open from 6:00AM - 10:00PM (Pacific) 5 days a week.

Roland M.
Sales Manager

Rated 5 out of 5 stars

My apologies to y'all

So I jumped the gun on my review and missed a detail that makes a huge difference. CellphoneUnlocker.com is a knock off scam. Cellunlocker.net is the real deal. After the mix up, a gentleman called me personally to handle all the questions I had and went above and beyond to satisfy each concern with the patience of a Saint. I'm willing to give them a try and feel pretty good about it.

3 September 2022
Unprompted review
Cellunlocker logo

Reply from Cellunlocker

Hi Taylor, we apologize for your unpleasant experience.

We are noticing a trend of clients providing invalid order numbers we don't use in the format #CU-

Our order numbers are 7 digits in length with no letters.
Check the email confirmation as it will be displayed there and look for the business name.

Please double check as we would certainly want to get this matter sorted!

We look forward to hearing from you soon at your earliest convenience.

We do have a Live Chat on our frontpage that is open from 6:00AM - 10:00PM (Pacific) 5 days a week.

Roland M.
Sales Manager

-- Update 09-26-2022
Taylor, we tried searching your email and you do not show up on our platform: shorturl.at/inrV6

We are certain you did not order from us, we are Cellunlocker.net we did mention in our response to check the email receipt of what business you ordered from as it is sounding like it's not us considering there were no results found with your email.

Rated 1 out of 5 stars

Over 3 months no codes! No refund to be seen yet. Had to dispute charges

Ordered unlock codes for two devices at the end of July. Still do not have my codes. I've used them in the past countless times and they were great! This time around, I keep getting a run around. One order was 1-10 business days, the other was 1-48 hours. Customer service responds, but with a new excuse and time frame each time. Last email they said another 1-2 weeks! Absolutely ridiculous.

Order numbers 4044797 and 4044812. Still waiting, don't want a refund, want the codes I paid for over a month ago. I've talked to Dhorris numerous times, she is generally not very helpful and passes on vague information like "we're working on it".

After over a month of waiting for any response other than "there are global delays" or "it's processing" I did request a chargeback. To which they refuted with my bank. The review is in no way disingenuous, I was not ever told that attempts were not successful rather that there were delays and it should just be a few more days or another week. Ridiculous.

3 months later still have no refund! Had to dispute charges. Beyond angry.

28 August 2022
Unprompted review
Cellunlocker logo

Reply from Cellunlocker

Hi Jeremy, we apologize for your unpleasant experience.

We've tried our best to adhere to your request of not refunding the order and continue trying to generate an unlock code. We had been attempting and were unsuccessful but you had wanted to continue in which we obliged. Instead you had opened a chargeback on your orders instead of simply just asking for a refund which we have offered multiple times.

This whole written review is very disingenuous and entirely misleading to the public of the actual history on this situation.

Summary for the readers:
- This customer orders were unsuccessful in generating the unlock codes. We offered to continue reprocess or request for a refund.
- They optioned to continue waiting and we reprocessed their orders.
- After a few days the customer decided to instead of reaching out to support and asking for a refund they instead just did a chargeback making a fraudulent claim to their bank.

We look forward to hearing from you soon at your earliest convenience.

Roland M.
Sales Manager

Rated 5 out of 5 stars

good service was way past due but ima a…

good service was way past due but ima a very patient person, and that was no issue for me, I highly recommend this service. just be patient because they are not taking up the unlock code to unlock your device from a google search

19 August 2022
Unprompted review
Rated 1 out of 5 stars

I've waited over 3 weeks now for an…

I've waited over 3 weeks now for an unlock code that was supposed to take 1-3 days.The company does not answer any questions about time to deliver unlock code or refunding. Going to dispute the charge with my cc company. Buyer beware.

OrderID::4038961
Make LG
Model LG V60 ThinQ
Locked To AT&T
Avg. Processing Time 1-72 Hours

Edit: 8-19 Its now been a month without a refund or unlock code.

13 August 2022
Unprompted review
Cellunlocker logo

Reply from Cellunlocker

Hi Mike, we apologize for your unpleasant experience.

We had issued a full refund on August 23rd at your request since there were no code found. We were in communication with you throughout, please amend/modify your review as it does not reflect what the history of this order was.

We look forward to hearing from you soon at your earliest convenience.

We do have a Live Chat on our frontpage that is open from 6:00AM - 10:00PM (Pacific) 5 days a week.

Roland M.
Sales Manager

Rated 5 out of 5 stars

They were excellent!!!

They were on time and really convenient… they also communicate with you. I experience was amazing for years with them. Would definitely use the service again and refer others to use it as well!

4 August 2022
Unprompted review
Rated 5 out of 5 stars

It Works!

Received the code in less than 24 hours, ran it, phone unlocked in less than one minute. Couldn't have been easier!

12 July 2022
Unprompted review

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