Celtic Marches  Reviews 332

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly the ciders, which many describe as fantastic and the best they've ever tasted. People frequently highlight the fast and efficient delivery service, often noting next-day arrivals and good communication regarding order progress. The ease of ordering through the website is also a common point of satisfaction among consumers. However, some customers experienced issues with delivery, with a few instances of orders not arriving as expected or being left in an unsatisfactory manner.

What people talk about most

Product

Users describe positive interactions with the product. Customers consistently praise the excellent quality... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the fast and... See more

Order

Clients share positive opinions on order. Customers consistently praise the ease of online ordering and the... See more

Quality

Consumers find quality to be positive. Many reviewers consistently praise the ciders as "fantastic" and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Celtic marches do an amazing cider. Not even the top brands like westons magners strongbow & mostly all ciders you see in standard retail stores come close to this except a very few. Also tastes... See more

Company replied

Rated 5 out of 5 stars

Extremely good cider and fast delivery. We tried the mixed case, arrived the next day and they were all lovely So good we placed another order straight away. Our first choice was out of stock, but the... See more

Company replied

Rated 5 out of 5 stars

Ordered Sunday, arrived Wednesday, i know the Dry and Vintage are quality from this Cidery...you wont touch the big brands liks strongbow after tasting these

Company replied

Rated 5 out of 5 stars

Brilliant and easy drinking cider to the last drop, delivered fast, lovely customer service answered questions prior. Will be ordering again and trying other Bag in box ciders in the future.

Company replied


Company details

  1. #1 of 2 best companies in Cider Mill
  2. #12 of 39 best companies in Alcohol Manufacturer
  3. #11 of 34 best companies in Alcoholic Beverage Wholesaler
  4. #8 of 46 best companies in Catering food and drink supplier

Written by the company

For eight generations we’ve been busy farming 200 acres of luscious lined orchards. Chosen for growth and taste profiles, eight cider apple varieties are grown, picked pressed and blended to create our international award-winning ciders. As one of the UK’s largest self-sustaining single estate cider producers we’re proud of our genuine heritage, provenance and traceability. My team are recognised for their skills, passion for quality and consistent drive for a premium craft cider. Our bold, branding stands out from the norm. We shake off the traditional approach to cider and our core range reflects the team behind them. Our female strength is a far cry from what the cider industry has been used to! Celtic Marches cater for an ever changing sector. Our ability to follow market trends is not compromising and maintaining traditional values and respect for our provenance will always be core.


Contact info

4.9

Excellent

TrustScore 5 out of 5

332 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Product just as described and delivered…

Product just as described and delivered in a timely secure and safe manner. Arrived in perfect condition. Looking to purchase more in the future based on 5gis my first purchase.

28 April 2021
Celtic Marches  logo

Reply from Celtic Marches

Thanks Eddie! we are so thrilled you are happy with our product and service, we look forward to working with you again

Grace

Rated 5 out of 5 stars

Fruit ciders

Given as a gift and VERY well received.
Attractive bottle labels too! 😁

25 April 2021
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Reply from Celtic Marches

Thanks for taking the time to leave a review Mandy and Terry, really pleased you appreciate our labels!

Grace

Rated 5 out of 5 stars

Brilliant service

Brilliant service, quick delivery and cider to die for. What else do you need?

17 April 2021
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Reply from Celtic Marches

Hi Carol, that's wonderful! Thank you very much for your kind words and taking the time to write us a review

Grace

Rated 5 out of 5 stars

Top notch

Top notch, delivered fast, and gone fast, hic.

8 April 2021
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Reply from Celtic Marches

Many thanks for the 5* review, much appreciated. Good to hear our Molly is enjoyed so much

Cheers
Juliet

Rated 5 out of 5 stars

First taste of first order a slight…

First taste of first order a slight disappointment. However on working my way through enjoyed the flavour more and more. Now on my second order!

27 March 2021
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Reply from Celtic Marches

Hi Mike, glad you persevered with our low alcohol Holly. Thanks for the 5* review, we really appreciate it

Juliet

Rated 1 out of 5 stars

Celtic marches bad customer service

Bought a 20 ltre cider box and t tasted very good so i ordered another for my brother in law who was also pleased but after drinking 3 pints I had severe stomach pains thinking it just didn't agree with me I asked f it affected him unfortunately he had the same effect on contacting Celtic marches they said they would do tests two weeks weeks later they said there was nothing wrong with the cider loop(what a surprise) they offered a discount on my next order but I don't think il actually pay to make myself or anyone else I'll I sent another email to them which was ignored bad practice

26 March 2021
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Reply from Celtic Marches

Thank you for taking the time to review.

We received an email from you regarding the purchase of our Perry in January and a subsequent order a week later. You were concerned that, although enjoying the product, the Perry had caused stomach issues after the second week of opening the box. You contacted us almost 4 weeks after receiving your order with concerns that we took very seriously.

All our products are produced to the highest quality, pasteurised and batch tested. Our whole production process is inhouse, so we are able to investigate any concerns fully. You were unable to return either product to us as you had discarded both. Tracing the batch you received to stock we held we were able to perform tests in our lab on the same product you received.

We advised that tests would be conducted over the next three to four weeks, following the same procedure as yourselves; opening the box, consuming it and then consuming it 10 – 14 days later. We tested the batch in the laboratory on opening and then tested it again 10 – 14 days later to establish if there has been a change in the product. No change was found.

Neither our Director, nor any of the team experienced the symptoms you described. The lab results also confirmed that nothing out of the ordinary was present in the sample. As you were unable to provide either box for testing, we were not able to advise you of any presence of possible external influences on the Perry.

Whilst we are disappointed that you felt our product was the cause, we have found no evidence as such. We offered a discount on your next purchase as a gesture of goodwill.

Regards
Juliet

Rated 5 out of 5 stars

Amazing delivery

Amazing delivery, packaged so well! It came 2 days after I ordered it which was fantastic. Have ordered from here once before and will definitely order again!

16 March 2021
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Reply from Celtic Marches

Hi Lily, thanks for leaving a 5* review. Great to hear you'll be ordering from us again!

Juliet

Rated 5 out of 5 stars

Quick efficient delivery

Great service, quick delivery and the best cider

15 March 2021
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Reply from Celtic Marches

Hi Sarah, thanks so much for taking the time to leave us a 5* review. It really is appreciated

Juliet

Rated 5 out of 5 stars

A wonderful local brand with a wide…

A wonderful local brand with a wide choice of delicious ciders. Fast and efficient delivery.

14 March 2021
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Reply from Celtic Marches

Thanks for taking the time to leave a 5* review. Glad to hear you enjoy our locally produced cider

Juliet

Rated 5 out of 5 stars

Excellent products

Excellent products - delivered speedily

11 March 2021
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Reply from Celtic Marches

Hi Patrick, thanks for taking the time to leave a 5* review, it's really appreciated

Juliet

Rated 5 out of 5 stars

Perfect

As previously, super-speedy service. Very efficient (and great products, too!)

1 March 2021
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Reply from Celtic Marches

Thanks Liz for taking the time to leave us a 5* review. Great to hear you enjoy our Molly and Lily

Cheers
Juliet

Rated 5 out of 5 stars

Easy website to navigate

Easy website to navigate. Prompt well packaged delivery.

22 February 2021
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Reply from Celtic Marches

Hi Norman, we really appreciate the 5* review along with your continued support.

Cheers
Juliet

Rated 5 out of 5 stars

Delicious !

Delicious !! Proper cider !! Arrived super quick too !!

21 February 2021
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Reply from Celtic Marches

Thanks for taking the time to leave a 5* review, we strive to provide a first class service

Cheers
Juliet

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