CeltiCook Modern Essentials Ltd Reviews 

194
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive pricing and excellent product quality, often finding items cheaper than elsewhere and exactly as described. People frequently highlight the fast and reliable delivery service, with many orders arriving quicker than expected, sometimes even next day. The overall service is also highly regarded, with consumers appreciating helpful advice and efficient order processing. However, some customers also noted that shipping has occasionally been slow or delayed, with a few instances attributed to courier issues or unexpected delays in dispatch.

What people talk about most

Delivery service

Reviewers consistently express satisfaction with the delivery service, frequently highlighting its speed and... See more

Product

Reviewers highlight positive aspects of product quality, often describing items as perfect, excellent, and... See more

Price

Consumers find price to be positive, with many reviewers highlighting competitive and unbeatable prices.... See more

Order

Clients share positive opinions on order, frequently highlighting the ease of the ordering process and the... See more

Service

People report positive experiences with service, often highlighting its excellence and efficiency. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a great experience with this company overall. The customer service is excellent – very helpful and friendly whenever I had questions. They respond to messages quickly, which makes the whole proc... See more

Company replied

Rated 5 out of 5 stars

I found CeltiCook when looking for new office speakers. I did my research and knew exactly what I wanted. I was happy to find CeltiCook and the fact they were cheaper than other places made it more ap... See more

Company replied

Rated 5 out of 5 stars

I was having problems with the mop pads on my robotic vacuum cleaner, they kept coming off during cleaning. The device is 15 months old. Celticook sent me a complete replacement kit free of charge... See more

Company replied

Rated 5 out of 5 stars

Ordered a self cleaning cat litter (I think this is when you know you’ve run out of ideas of what to buy!) It was a good price but with their Black Friday coupon, a great price (over £80 cheaper than... See more

Company replied


Company details

  1. Appliance shop
  2. Motor scooter dealer
  3. Vacuum Cleaner Shop

Written by the company

In 2023, Celticook emerged as a distributor and retailer of handpicked high-tech home appliances, enriching your life with convenience and joy. Partnering with renowned brands, we curated cutting-edge innovations, including Dreame's advanced robot vacuums and handheld vacuums for effortless cleanliness. Navee Tech pioneered sleek and eco-friendly electric scooters, while Supor blended modern design with culinary excellence in high-quality kitchen appliances. Ugreen focused on connectivity and convenience with a wide range of tech accessories and smart home solutions, seamlessly integrating technology into your daily routines. Experience the elevated living brought by Celticook's carefully selected high-tech products, transforming your home and enhancing your family life.


Contact info

4.9

Excellent

TrustScore 5 out of 5

194 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(194)

89 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Prompt Delivery- great experience

Ordered at 12pm on a Monday, received at 11am on the Tuesday. Fantastic service.

9 December 2025
Unprompted review
CeltiCook Modern Essentials Ltd logo

Reply from CeltiCook Modern Essentials Ltd

Thanks for your review, by using DPD in Ireland, we truely improved our delivery time, thanks to DPD as well.

Rated 5 out of 5 stars

Excellent

I hadn't heard about this crowd but what can i say excellent service and pricing, will use again:)

6 December 2025
Unprompted review
CeltiCook Modern Essentials Ltd logo

Reply from CeltiCook Modern Essentials Ltd

Thank you, Gary. We are committed to sourcing more household products.

Rated 5 out of 5 stars

Great price and received as expected.

Ordered a self cleaning cat litter (I think this is when you know you’ve run out of ideas of what to buy!) It was a good price but with their Black Friday coupon, a great price (over £80 cheaper than Amazon which was on promotion). With a company I have not heard of before and a very good price I was a little nervous but thought let’s go for it. Glad I did. Apart from a delayed delivery due to the courier, all delivered as expected - extremely pleased. Customer services were also prompt and polite when enquiring on the parcel delay.

25 November 2025
CeltiCook Modern Essentials Ltd logo

Reply from CeltiCook Modern Essentials Ltd

Thanks Matt, we noticed the delivery problem and now using DPD and Royalmail 24, we hope this will improve our customer experience a little, thank you again for being nice to us.

Rated 5 out of 5 stars

Great customer service/experience

Great customer service. My order came missing a few itens and it was shipped along with a nice gift for our pets. Highly recommended

21 November 2025
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Reply from CeltiCook Modern Essentials Ltd

Thanks Eduardo for being nice to us. cheers!

Rated 5 out of 5 stars

Robot Vacuum cleaner

Placed an order on Tuesday night, received my parcel on Friday (I'm in Scotland). Great price with discount. Thank you x

14 November 2025
Unprompted review
CeltiCook Modern Essentials Ltd logo

Reply from CeltiCook Modern Essentials Ltd

Thank you for your review! We're happy your order arrived quickly and that you enjoyed the discount. Thanks again! x

Rated 5 out of 5 stars

Swift collection from D18, Good service!

Bought PetKit equipment which was available in stock and ready for collection the next day. Appropriately stocked, collection available from D18, good service, highly recommended.

7 November 2025
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Reply from CeltiCook Modern Essentials Ltd

Thank you for your kind review! We're glad the item was in stock and ready for collection as expected. We appreciate your recommendation!

Rated 5 out of 5 stars

Great service.

6 November 2025
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Reply from CeltiCook Modern Essentials Ltd

Thank you so much for your kind words! We’re glad to hear you had a great experience. If you need anything else, we’re always here to help!

Rated 5 out of 5 stars

Excellent service and brilliant value

Excellent service and brilliant value. I have bought multiple items from Celticook over the past few months and would highly recommend.

31 October 2025
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Reply from CeltiCook Modern Essentials Ltd

Thank you for your kind words and continued support! We’re thrilled you’ve enjoyed our products and service. 😊

Rated 1 out of 5 stars

Petkit Pura Max 2 is a total waste of money…

The Petkit Pura Max 2 is a total waste of money. I paid £439 for an automatic cleaning litterbox that doesn't clean after every use, doesn't weigh the cats correctly and displays vastly different weights depending on the day..the item is glitchy and cannot be relied upon. I reached out to Petkit and they are not helpful in getting me a refund. I reporting both company's to the BBC Watchdog for consumer affairs as both companies do not have phone numbers and do not reply to emails concerning their products..very poor experience and would NOT recommend ANYONE BUY from either company.

10 September 2025
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Reply from CeltiCook Modern Essentials Ltd

Dear Fiona,

Thank you for your feedback, and we sincerely apologize for your experience with Petkit customer service. We truly value your input and want to assure you that we never ignore our customers. As part of our commitment, a full refund has been processed and should arrive within 2–3 business days.

Regarding the technical issue you mentioned, please note that the sensor may not function effectively on carpeted surfaces — it performs best on hard floors. This can affect the self-cleaning feature, which relies on weight detection. We have reported this issue to Petkit and appreciate you bringing it to our attention. The product description will be updated online to clarify this point.

As for your request for a UK contact number, we will have one available soon for our UK customers.

Thank you again for your understanding and valuable feedback.

Warm regards,
Alan

Rated 5 out of 5 stars

Fantastic service

Fantastic service , unbelievable delivery speed
Definitely would recommend them

22 October 2025
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Reply from CeltiCook Modern Essentials Ltd

We’re so glad you enjoyed your shopping experience with Celticook! 🌟
Thank you for the amazing feedback and for recommending us — it truly makes our day! 🙏

Rated 5 out of 5 stars

Celticook Modern Essentials Ltd…

Celticook Modern Essentials Ltd delivers excellent quality and service. Their products are reliable, beautifully packaged, and always on time. A company that truly values its customers!

15 October 2025
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Reply from CeltiCook Modern Essentials Ltd

Wow, thank you so much! 😄 We’re thrilled to hear you’ve enjoyed our products and service — your kind words mean the world to us 💚 We’ll keep delivering quality and smiles every time!

Rated 5 out of 5 stars

I was reluctant into buying the cat box…

I was reluctant into buying the cat box , however it’s great
Thanks

7 October 2025
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Reply from CeltiCook Modern Essentials Ltd

We totally get it — sometimes new gadgets for our fur babies can be a gamble 😅 But we’re so glad the cat box won you (and your kitty) over! 🐾 Thanks for giving it a try! 💚

Rated 5 out of 5 stars

Most efficient service I ever had to…

Most efficient service I ever had to deal with. Some Good sales, will be buying more from CeltiCook for sure. Highly recommend!

6 October 2025
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Reply from CeltiCook Modern Essentials Ltd

Wow — your words just made our whole team smile! 😄 Thanks a bunch for the love and support 💚 We can’t wait to cook up more great deals (and delicious ideas) for you at CeltiCook! 🍳✨

Rated 5 out of 5 stars

Smooth experience and amazing service!

I received my shipment faster than expected — I placed the order on Sunday and got it by Tuesday! Everything was well packaged, and I even got a 10% discount. Super happy with my purchase :)

6 October 2025
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Reply from CeltiCook Modern Essentials Ltd

Woohoo! That’s what we love to hear — fast delivery, sweet discount, and one happy customer! 🚀💝 Thanks a ton for sharing the good vibes!

Rated 5 out of 5 stars

Bought the petkit pura max 2 and was…

Bought the petkit pura max 2 and was able to pick it up the same day
at the Dublin location.

6 October 2025
CeltiCook Modern Essentials Ltd logo

Reply from CeltiCook Modern Essentials Ltd

Woohoo! So happy you grabbed your Pura Max 2 right away! 🎈 Our Dublin team will be thrilled to hear this — big thanks for stopping by and supporting us! 💖

Rated 5 out of 5 stars

An easy website to use with prompt delivery

An easy website to use. Item was delivered quickly and I was informed at each stage the order was being processed.

27 September 2025
CeltiCook Modern Essentials Ltd logo

Reply from CeltiCook Modern Essentials Ltd

Yay! We’re so happy to hear everything went smoothly! 🚀 Thanks for trusting us — we’ll keep the good vibes (and speedy deliveries) coming your way! 💫

Rated 5 out of 5 stars

Great products and excellent delivery time

I have placed an order at round 3 pm and received my order the next day.

I have the cat litter box for less than a week but everything is working perfectly

I am very happy with the service highly recommend.

30 September 2025
CeltiCook Modern Essentials Ltd logo

Reply from CeltiCook Modern Essentials Ltd

Thank you so much for your kind words and recommendation! 🌟 We’re delighted to hear your order arrived quickly and that you’re happy with the cat litter box 🐾. Your support means a lot to us — we’re always here if you need anything in the future! 💙

Rated 5 out of 5 stars

I had a great experience with this…

I had a great experience with this company overall. The customer service is excellent – very helpful and friendly whenever I had questions. They respond to messages quickly, which makes the whole process smooth and reassuring. The website is also easy to use and straightforward, which I really appreciated. The only downside is that the shipping has been a bit slow, but apart from that, everything else has been very positive

25 September 2025
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Reply from CeltiCook Modern Essentials Ltd

We’re so happy to hear that you enjoyed your experience with us! Our team works hard to be as helpful and responsive as possible, and it’s great to know that came through. Thanks also for pointing out the shipping—your feedback helps us get better, and we’re working on making deliveries faster. Can’t wait to serve you again soon!

Rated 5 out of 5 stars

Excellent service good product

Very happy with purchase. Ordered Sunday afternoon and arrived Tuesday lunchtime. The Dreame robot vacuum cleaner was good value for money and so far has been excellent. Would definitely recommend.

22 September 2025
CeltiCook Modern Essentials Ltd logo

Reply from CeltiCook Modern Essentials Ltd

Thank you, RP. I appreciate your feedback and look forward to serving you again.

Rated 5 out of 5 stars

Very efficient

Very efficient

9 September 2025
CeltiCook Modern Essentials Ltd logo

Reply from CeltiCook Modern Essentials Ltd

Thanks a lot for your support 🌟 — we’re happy we could help quickly!

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