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Culligan Consumer Products Ireland Ltd Reviews 2,168

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 1,788 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the professional and helpful staff, highlighting their knowledge and efficiency during service visits. The service provided is often described as excellent, with people noting the ease of arranging appointments and the timely arrival of technicians. Consumers are also very happy with the products, particularly the water softeners and filtration systems, which are seen as effective and life-changing. However, some customers also noted issues with customer service, including unannounced delays or cancellations of appointments and difficulties in resolving product-related problems. There were also occasional concerns about product quality, with some experiencing low water pressure or faulty units, and a few people mentioned unprofessional behavior from technicians.

What people talk about most

Service

Users describe positive interactions with service, highlighting that it is easy to arrange and often includes... See more

Staff

Reviewers highlight positive aspects of staff, frequently praising technicians and engineers for being... See more

Product

Customers had ambiguous experiences with products, with many expressing satisfaction with water softeners and... See more

Customer service

People report ambiguous experiences with customer service, with many praising the staff as professional,... See more

Quality

Reviewers mention ambiguous feedback about quality, with some customers expressing satisfaction with water... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Professional service but after finishing job - tank should have filled after half an hour and pressure be back. It wasn't still back till next morning. When I called for assistance - service visit was... See more

Company replied

Rated 4 out of 5 stars

technician was courtesy and helpful. Lady in office wo I booked service did not update my information on system technician still had my late husbands details on system thus his phone call was not ans... See more

Company replied

Rated 5 out of 5 stars

The technician was very friendly and polite. He rang and provided the time he would be at the house. He shared his knowledge and left me feeling reassured, answering my questions related to our un... See more

Company replied

Rated 5 out of 5 stars

Martin was helping us to relocate softener and change cartridges for drinking water. He was so professional and nice person that extremely happy that he help us to solve our problem with the softener... See more

Company replied


Company details

  1. Water Purification Company
  2. Drinking-Water Fountain
  3. Cooler Supplier
  4. Water Filter Supplier
  5. Water softening equipment supplier
  6. Water treatment supplier

Written by the company

Culligan Consumer Products Ireland is a leading provider of water treatment and hygiene solutions, offering a broad portfolio of products, services and expertise to support residential, commercial, and industrial customers. From our humble beginnings, we’ve grown into Ireland’s leading water softening and filtration businesses through our commitment to quality products & services. Our innovative solutions have earned us the trust of leading government institutions, hospitals, hotels, educational institutes, food producers, nursing homes, facilities management and breweries in the region. We have an ongoing commitment and focus on providing personalised service that earns the ongoing loyalty of our customers. Every day, hundreds of families and businesses rely on us as their trusted advisor to help them meet their water needs.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
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1-star

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Rated 5 out of 5 stars

Excellent service .

Excellent service .. tech arrived on time . Everything was updated

21 May 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 4 out of 5 stars

Good professional work

Good professional work. Filters are working good. Gave us good explanation and clarified doubts. Little bit pricier. Overall good

21 May 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

The person that came was very nice and…very nice

The person that came was very nice and got the job done but someone from that company was supposed to call a week earlier and I got no call from them I had to call again on the Thursday morning to sort another call so it was done a week later but I was happy with the job

20 May 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 4 out of 5 stars

Very good water and service

compared to how much water costs in the market. It's very cheap here and I don't bother carrying water from the market or filling up with empty bottles. They take care to change the filter about every 9 months. Very good water.highly recommend

20 May 2026
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Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 4 out of 5 stars

The installer informed us of his…

The installer informed us of his imminent arrival. Did the job quickly, cleaned up after himself and explained what he had done.

25 May 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Office stars and Top Notch Technicians

With the specifics of our situation the office staff were very accommodating and professional. Highly recommend. Helpful,kind, and quick to respond.

20 May 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Good service

Good service

20 May 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Excellent service

Excellent service, prompt installation. Great company to deal with

20 May 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 1 out of 5 stars

Left waiting last Monday morning no…

Left waiting last Monday morning no text to say when person was meant to be calling. I had to ph customer service to find out that there was nobody calling out . What annoys me the most I had received numerous emails and ph calls to confirm booking. And again yesterday morning no text to say what time person was calling again had to ph customer service for them to contact person to update me on time . Very disappointed

25 May 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Hello,

Thank you for reaching out and letting us know about the issue you experienced. We’re sorry to hear about the trouble and would like to review this further to help resolve it as quickly as possible.

Could you please send over your Eircode and phone number to culliganhome.support@culligan.ie

Once we have this information, we’ll be able to investigate the situation and get back to you with an update.

Thank you for your patience — we appreciate your cooperation.

Best regards,
Team Culligan

Rated 5 out of 5 stars

Very good recommend this company.

Very good recommend this company.

19 May 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Excellent service.

Excellent service.
Reliable

19 May 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Service

It was great experience I was informed before and engineer was on time and he make my water system like new. It is working great since than

20 May 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Culligan water solution is the best …

Culligan water solution is the best softner and best quality drinking water

18 May 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Got a phone call from Daragh

Got a phone call from Daragh
Left it in his hands to service both systems

22 May 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Good service

18 May 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 1 out of 5 stars

Difficult to find a suitable time and…

Difficult to find a suitable time and never followed my information on when would suit me to replace filters.info never transfered to worker.

22 May 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Hello,

Thank you for reaching out and letting us know about the issue you experienced. We’re sorry to hear about the trouble and would like to review this further to help resolve it as quickly as possible.

Could you please send over your Eircode and phone number to culliganhome.support@culligan.ie

Once we have this information, we’ll be able to investigate the situation and get back to you with an update.

Thank you for your patience — we appreciate your cooperation.

Best regards,
Team Culligan

Rated 3 out of 5 stars

Very nice technician arrived but did…

Very nice technician arrived but did not have the correct filters for RO system so unfortunately have to wait for another appointment.

22 May 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Hello,

Thank you for reaching out and letting us know about the issue you experienced. We’re sorry to hear about the trouble and would like to review this further to help resolve it as quickly as possible.

Could you please send over your Eircode and phone number to culliganhome.support@culligan.ie

Once we have this information, we’ll be able to investigate the situation and get back to you with an update.

Thank you for your patience — we appreciate your cooperation.

Best regards,
Team Culligan

Rated 4 out of 5 stars

Quality service

Professional service delivery and very prompt appointment.

4 March 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Darragh was very professional and…

Darragh was very professional and pleasant man.

21 May 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

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