Banner for Culligan Consumer Products Ireland Ltd

Culligan Consumer Products Ireland Ltd Reviews 2,173

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,788 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the professional and helpful staff, highlighting their knowledge and efficiency during service visits. The service provided is often described as excellent, with people noting the ease of arranging appointments and the timely arrival of technicians. Consumers are also very happy with the products, particularly the water softeners and filtration systems, which are seen as effective and life-changing. However, some customers also noted issues with customer service, including unannounced delays or cancellations of appointments and difficulties in resolving product-related problems. There were also occasional concerns about product quality, with some experiencing low water pressure or faulty units, and a few people mentioned unprofessional behavior from technicians.

What people talk about most

Service

Users describe positive interactions with service, highlighting that it is easy to arrange and often includes... See more

Staff

Reviewers highlight positive aspects of staff, frequently praising technicians and engineers for being... See more

Product

Customers had ambiguous experiences with products, with many expressing satisfaction with water softeners and... See more

Customer service

People report ambiguous experiences with customer service, with many praising the staff as professional,... See more

Quality

Reviewers mention ambiguous feedback about quality, with some customers expressing satisfaction with water... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Professional service but after finishing job - tank should have filled after half an hour and pressure be back. It wasn't still back till next morning. When I called for assistance - service visit was... See more

Company replied

Rated 4 out of 5 stars

technician was courtesy and helpful. Lady in office wo I booked service did not update my information on system technician still had my late husbands details on system thus his phone call was not ans... See more

Company replied

Rated 5 out of 5 stars

The technician was very friendly and polite. He rang and provided the time he would be at the house. He shared his knowledge and left me feeling reassured, answering my questions related to our un... See more

Company replied

Rated 5 out of 5 stars

Martin was helping us to relocate softener and change cartridges for drinking water. He was so professional and nice person that extremely happy that he help us to solve our problem with the softener... See more

Company replied


Company details

  1. Water Purification Company
  2. Drinking-Water Fountain
  3. Cooler Supplier
  4. Water Filter Supplier
  5. Water softening equipment supplier
  6. Water treatment supplier

Written by the company

Culligan Consumer Products Ireland is a leading provider of water treatment and hygiene solutions, offering a broad portfolio of products, services and expertise to support residential, commercial, and industrial customers. From our humble beginnings, we’ve grown into Ireland’s leading water softening and filtration businesses through our commitment to quality products & services. Our innovative solutions have earned us the trust of leading government institutions, hospitals, hotels, educational institutes, food producers, nursing homes, facilities management and breweries in the region. We have an ongoing commitment and focus on providing personalised service that earns the ongoing loyalty of our customers. Every day, hundreds of families and businesses rely on us as their trusted advisor to help them meet their water needs.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We got the M3 Minimax installed along…

We got the M3 Minimax installed along with a triflow tap and from the sales rep to installation to end use it has been a great experience. We suffered extremely hard water in North County Dublin and this has been life changing, everyone we dealt with went above and beyond especially the installer, extremely happy with Culligan/Celtic water solutions. Highly recommend!

16 March 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Exvellent Service Alan was very professional and…

Alan was very professional and personable. He explained everything thoroughly and was punctual and fast.

20 May 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

It was helpful

No mess .Clear communication with the appointment

14 May 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Your engineer carried out his work with…

Your engineer carried out his work with professionalism.

19 May 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

refreshing to have a person with a…

refreshing to have a person with a personality call and good at his job he knew his stuff and didn't piss about
Job done cheers

19 May 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Installation neat and tidy with storage…

Installation neat and tidy with storage space left under kitchen sink. In short very good compact system. Quality craftsmanship and design.

19 May 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

We were very satisfied with our…

We were very satisfied with our experience, from ordering our water softener to the installation. We would highly recommend

14 May 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Engineer was very expert and…

Engineer was very expert and informative prompt service as well

14 May 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

great execellent

14 May 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Martin was helping us to relocate…

Martin was helping us to relocate softener and change cartridges for drinking water. He was so professional and nice person that extremely happy that he help us to solve our problem with the softener box. He was very honest and giving advice to help maintain softener better. Was very quick and very clean.

19 May 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

The engineer

The engineer that called very professional prompt and easy to speak to

12 May 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

My first time with you ,

My first time with you ,
Was extremely happy with David ,he was very nice .

18 May 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

This company has an excellent…

This company has an excellent aftersales service. Every year without fail they contact me to arrange a time that suits me to have the filter changed at no extra cost. Their customer service is excellent

7 May 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Michael is a very pleased and efficient…

Michael is a very pleased and efficient technician. We are very happy with our water filtered tap water.

13 May 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Have had the water filter system for…

Have had the water filter system for nearly 10 years and has served me well. The plastic feeder pipe finally gave up and was replaced easily. I change the filters yearly and have had no problems . Very reliable. The service man Dave was very friendly and helpful. Highly recommend getting a filtration system for chemical free water usage avoiding the toxins in our water system!! Thank you all at Culligans

18 May 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Filter replacement

The technician was very polite and finished in a timely fashion also the company were very courteous
of reminding us about the yearly replacement of the filters

13 May 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 5 out of 5 stars

Couldn't say a bad word about this…

Couldn't say a bad word about this company

12 May 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future

Rated 1 out of 5 stars

Schedulìñg texts

Replying to schedulìñg texts didn’t work.

17 April 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Hello,

Thank you for reaching out and letting us know about the issue you experienced. We’re sorry to hear about the trouble and would like to review this further to help resolve it as quickly as possible.

Could you please send over your Eircode and phone number to culliganhome.support@culligan.ie

Once we have this information, we’ll be able to investigate the situation and get back to you with an update.

Thank you for your patience — we appreciate your cooperation.

Best regards,
Team Culligan

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look