Cembra Money Bank AG - Hauptsitz Reviews 121

TrustScore 2.5 out of 5

2.4

Bändliweg 20, 8048 Zürich, Zürich, CH


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Company details

  1. Bank
  2. Car finance and loan company
  3. Financial Institution
  4. Leasing service
  5. Non-bank financial service

Written by the company

Cembra ist eine führende Schweizer Anbieterin von innovativen Finanzierungs- und Zahlungslösungen. Unsere Produktepalette umfasst Privatkredite und Fahrzeugfinanzierungen, Kreditkarten, das Angebot von damit zusammenhängenden Versicherungen sowie Rechnungsfinanzierungen und Sparprodukte.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

121 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

My wife passed away 3 years ago on…

My wife passed away 3 years ago on cancer, but now I get a credit card bill from them, I thought maybe a scam from hacked card data, then I want call to block the card, but have big social phobie, use only email for all, but tried, it was very complicated, had to begin 3 times new, have to tip a number for times to chose different services, but he was so unfriendly made me very angry, I called the first time in my life someone A**hole, I get high blood pressure and shaked on the whole body, He insulted and berated me, ridiculed me. He said we are by a Bank not Betty Bossy?! But hey, it's their money they lose, I will not pay any bill to them!!
Edit: He was not a Swiss guy, understand him very bad, maybe the office is somewher in russia outsourced or east europe. Really very bad customer service!

2 May 2026
Unprompted review
Rated 1 out of 5 stars

Very bad customers services

Customers can only contact us by phone, but this involves extremely long wait times. Services at Cembra Money Bank are generally very slow and tedious. It seems that everything there is still done manually and with paper, the old-fashioned way. Such services are a no-go these days.

5 May 2025
Unprompted review
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