Centralepneus.be Reviews 

28,241
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Convenient platform, best price, fast logistics. I had trouble with installation and finding fast service through your platform, especially for someone who doesn't speak Dutch. By the way, do you have... See more

Rated 5 out of 5 stars

Rapport qualité prix et livraison rapide. Durée de vie des pneus en moyenne de 40000 km. Tenue de route et confort comparable aux pneus d'origine Continental. Bruits de roulement faibles.

Rated 4 out of 5 stars

The deliver took 1,8 weeks. It was reliable but the problem was with the tracking information not working initially, and then could not login to GLS or contact them properly, specially by Phone. In t... See more

Rated 3 out of 5 stars

Finding and Ordering was easy. Prices were good. Tires were clean and properly packaged BUT they send me each tire with a different carrier. One with DPD and the other with GLS (Of course they didn’t... See more

Company replied

Company details

  1. Tyre shop

About Centralepneus.be

Written by the company

Depuis notre création en 2016, nous sommes devenus un acteur de premier plan sur le marché européen des pneus en ligne. Ce succès repose sur la confiance de nombreux professionnels et la préférence de centaines de milliers de consommateurs. Notre réputation s'appuie sur trois fondements : rigueur, excellence et des prix compétitifs.

Nos équipes expertes s'engagent à vous offrir une expérience client exceptionnelle, soutenue par une logistique performante et des processus optimisés, garantissant une satisfaction maximale à chaque achat.

Notre engagement ? Vous proposez les meilleurs prix du marché en permanence. Pour vos besoins en pneus, optez pour l'excellence et la fiabilité en choisissant notre entreprise.

Written by the company


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

28k reviews

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4.5

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(28,241)

2,672 reviews in the last 12 months

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Rated 5 out of 5 stars

Very professional and correct approach

Very professional and correct approach. There was an error during my order which was swiftly resolved. Later I had ordered the wrong type of tyres and both the new delivery and the pickup of the old ones was organised impeccably.

5 February 2025
Rated 1 out of 5 stars

and only 2 arrive, the others are unknown where they are

Ordered 4 tires, and only 2 arrived, no one knows what happened to the other two, the result is that I have neither tires nor money, I am told that I have to wait 15 days for them to make a complaint about the shipment, considering that I am a customer who buys a lot of tires, the problem should have been resolved in less time, but since seriousness is seen when problems arise, from now on we will not even buy a tire.I also asked that if the other two tires don't arrive I don't want the ones that arrived either, because my order was clearly 4 of the same tires.

9 January 2025
Unprompted review
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Reply from Centralepneus.be

I'm sorry to hear about the inconvenience you've experienced with your order. It seems like there has been an issue with the shipment of your tires. Please contact our service team to open a ticket if you haven't already done so. This will allow us to prioritize your case and work towards a resolution as quickly as possible. We understand the importance of receiving your complete order and appreciate your patience as we investigate the matter. If the remaining tires do not arrive, we will address the situation accordingly. Thank you for your feedback, which helps us improve our service.

Rated 5 out of 5 stars

Process works well

Used them a couple of times with no issues. Last time rims and winter tires were shipped directly to the garage. No need to worry about delivery time and taking tyres to the garage/tyre shop. All info was communicated promptly. It was only left to make an appointment with the garage. All in all, it took 10 days to get new rims and tyres on the car since placing the order. So do not leave such task till the last minute. All items arrived in good condition. Tip: it makes sense to pick a garage carefully - check reviews in advance. Good garage makes all process much easier. Also, unless you are replacing exactly the same tyres/rims, make your research diligently (site had certificates for tyres and rims) or consult with the garage before ordering.

28 November 2024
Rated 4 out of 5 stars

The deliver took 1,8 weeks

The deliver took 1,8 weeks. It was reliable but the problem was with the tracking information not working initially, and then could not login to GLS or contact them properly, specially by Phone.
In the end got the tires, well packed, good performance. Happy with my purchase.

12 November 2024

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