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Centre Commercial Reviews 27

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TrustScore 3.5 out of 5

3.6

Clothing Shop
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Company details

  1. Clothing Shop

Written by the company

CENTRE COMMERCIAL, un lieu unique et engagé. C’est à Paris, aux abords du Canal Saint-Martin qu'a ouvert en 2010 le concept- store Centre Commercial. Un lieu où s’allient mode, design et engagement. Ce shop à la sélection pointue est extrêmement attentif au choix de ses marques. Ainsi on retrouve des labels made in France, bio, équitables et toujours fabriqués de manière consciente à travers le monde. Une méta-sélection de projets mode alliant transparence de fabrication et esthétique recherchée. En tête de liste et au-delà des classiques VEJA, on retiendra Norse Projects, Arpenteur, Battenwear, Porter Yoshida, Paraboot, Baserange, Lady White, Studio Nicholson, A Kind Of Guise, Coltesse, Kowtow, Amca Oval ou encore Justine Clenquet.

Contact info

3.6

Average

TrustScore 3.5 out of 5

27 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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3.6

All reviews

(27)

13 reviews in the last 12 months

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Rated 2 out of 5 stars

bought a paraboot on their site and…

bought a paraboot on their site and they didn’t even bother to double box the shoes it came with just the plastic and the shoe box inside was fcuking destroyed. considering it is a expensive item but they didn’t care at all. what a fcuking shop. yall suck ass

28 January 2026
Unprompted review
Centre Commercial logo

Reply from Centre Commercial

Hello,

We are sorry to hear that you were disappointed with the condition in which your order arrived.

Your feedback regarding the packaging has been noted. While we always aim to prepare and protect each shipment carefully, it is possible that the outer packaging may be impacted during transit, depending on handling by the carrier.

We understand your concern, especially for a high-value item, and regret that the presentation did not meet your expectations. This is not the standard we aim to provide to our customers.

We remain attentive to all feedback and continuously work with our logistics partners to improve the quality and protection of our shipments.

Kind regards,
Team CC

Rated 1 out of 5 stars

Customer service do not answer

Sent numerous e-mails to customer service without getting any answers. The first ones was inquiries about sizes. Ok, so maybe that's not a big problem. What is a big problem on the other hand is that they don't confirm returns or answer e-mails hurrying them to do so...

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Envoyé de nombreux e-mails au service client sans obtenir de réponses. Les premiers portaient sur des questions de tailles. D'accord, ce n'est peut-être pas un gros problème. Ce qui est un gros problème, en revanche, c'est qu'ils ne confirment pas les retours ni ne répondent aux e-mails les pressant de le faire...

7 January 2025
Unprompted review
Centre Commercial logo

Reply from Centre Commercial

Hello,

We are sorry to hear that you were disappointed with your experience.

Regarding your emails, our customer service team did respond to your initial inquiries and provided the necessary information to proceed with your return. You were informed of the return procedure and the steps to follow in order to send the item back to us.

At this stage, we have not received the returned item, which is required in order to process a refund or complete the return request.

We regret that you felt our communication was insufficient and take your feedback into account as we continuously work to improve our responsiveness and customer experience.

Kind regards,
Team CC

Rated 3 out of 5 stars

Very nice store

Very nice store, bought a pair of Veja's which I love but after some quality issues I reached to them and were quite unhelpful (asked me to reach Veja when they are same owners and official retailer).

5 April 2022
Unprompted review
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