Centre for Surgery Reviews 245

Unprofessional and unreliable staff in my experience with this clinic and this has been a let down for me.
They cancelled my first appointment without informing me. I had called in on the day of my appointment and it was confirmed it was infact cancelled. Luckily I had telephoned otherwise I would have turned up for nothing. They dont return calls either when they say they will. Yazmin was also unreliable with me which I found unprofessional. I text her for prices for more treatments and had no response to my texts. Then on another occasion when I spoke to her in person after eventally getting a consultation appointment, she promised me a call back that day to go over further pricing for other treatments and surprise surprise I never heard from her and never received the call back. The staff in my experience are unreliable which in my view is unprofessional. This is unacceptable for me. This has set of alarm bells for me and put me off wanting to proceed with any operations or treatments. I feel that if they can be so unreliable like this to me then I can imagine what a nightmare it would be for me chasing them for support or concerns after treatment if I were to have gone ahead. This is what put me off to proceed with any surgery in the future. Due to my experience I'd rather go elsewhere where I feel a clinic/company is more reliable and I'm not constantly chasing them on the phones.

I had a Septo-Rhinoplasty done. My patient co-ordinator was a lovely lady called Linda, who supported me from the start and took every call, answering every question I had. She helped to reassure me and reduce my anxiety ahead of my operation and continued to check up on me post-op. My doctor was Mr Ertan Erel and I cannot stress how amazing he was. I had watched hours of YouTube vlogs and read dozens of articles about the recovery process, and they honestly traumatised me. This was completely the opposite of my experience. Due to Mr Erel’s steady hand, my face received minimal bruising and swelling all of which was gone within 8 days post-op! During my recovery I continued to receive regular check-up phone calls from the team, mainly Gregory. I’m in love with my results, even though I’m still in the early stages of recovery. If you’re thinking about selecting this surgery, I would certainly recommend them due to the support they offer, amazing customer service and care they put into their procedures!!

Great environment and great friendly staff. One thing I strongly advise is please take your own pain killers as they are abit weird about giving you some, and trust me you will need some.

I had a breast augmentation 6 weeks ago. And I couldn’t be happier! It’s the best choice Iv ever made! They have dropped and look so natural I feel like the old me. The me before kids. The recover was around 5 days of feeling abit high from all the meds but I was never in pain and from day 6 I was honestly back to normal. Of course I took it slow but I was so happy nothing else matters. Thank you so much Dr. Tillo and the amazing staff kind and caring staff at centre for surgery! What a pleasant experience from start to finish!

I did a lot of research ahead of my procedure and had many consultations with various surgeries to be 100% sure that they were the right place for me. Centre For Surgery stood out to me by miles as their surgeon specialised in what I wanted. They were professional and their customer service throughout has been brilliant. Post op service has been fantastic, constantly checking in to see how I am. I honestly couldn’t recommend them more! Exceeded all my expectations!

I can not recommend enough! From my first phone call with Yazmin the patient coordinator, Who was extremely helpful. To Meeting my amazing surgeon Dr Ertan Erel. I instantly liked him and felt very comfortable and confident.On the day of surgery the nurses and staff were brilliant,reassuring and I was made to feel at ease. I even had a coffee waiting for me after surgery as I joked with the nurse befor hand how I’d missed my morning coffee. Every day since Iv had a phone call from Gregory to make sure I was ok and able to give any advice I may need. The after care has been truly amazing! And even tho it’s early days so far the results have exceeded my expectations. I could not be happier and would advise any one considering center for surgery to go ahead.

All staff was lovely. I got a breast augmentation. The process was smooth & there was nothing to fault. My breasts look amazing I’m so happy with the results!

I had been looking to have a Rhinoplasty procedure for some time but for various reasons I had been unable to find a clinic and surgeon that I felt entirely comfortable with. I came across the Centre for Surgery and decided to contact them.

My first contact was with Yasmin. I found her to be very sympathetic and willing to help. My initial Consultation went well and I soon arranged a date for my surgery. The process of preparing for surgery, the surgery and aftercare went smoothly and as well as I could've hoped for. This was down to the efforts of the entire team at the Centre for Surgery who are very well organised, caring and friendly!

A month after my surgery, I am very pleased with the results and I would highly recommend the Centre for Surgery and their excellent Surgeon Mr Alok Misra.

Very pleased with my surgery kind and supportive team would definitely recommend

I’ve had a great experience at centre of surgery, all the team was lovely from yasmin as the patient coordinator being super kind and helpful, always making me feel at ease and being so friendly and easy to talk to.

The support team ringing me everyday following my surgery, who were also very friendly and caring.

And of course Dr Onur Gilleard who is very talented in what he does and has given me my dream nose. Also reassuring me and messaging me if I ever had any concerns. He is truly a great surgeon and such a lovely person!

Also all the nurses on my surgery day was wonderful and so kind and caring and made me feel comfortable all the way through.
All the receptionists are also so lovely and friendly from the minute you walk in!

If there was one criticism I could give, it would be that they didn’t always get back to me straight away but I understand as they were very busy. But always super apologetic when they would return my call.

My overall experience however was amazing and I really recommend this place to anyone looking to get surgery, and I highly recommend Dr Gilleard as he is an amazing surgeon and an overall kind person, and I love my new nose!

Would highly recommend Centre for Surgery. Very professional staff who supported me through my entire journey from initial consultation to the procedure. Always on hand to answer any questions I had and thoroughly explained the procedure and associated risks to ensure I was well-informed.

Amazing, exceptional, professional and quality service! From the initial request for more information until the day of procedure and after the procedure. The constant calls and emails from the team made me feel as if I was relevant and showed me that my business was important to them. Dr. Mitakos, Carolyn, Samira and Natalie (recovery nurse) OUTSTANDING, OUTSTANDING, OUTSTANDING!!!

Dr. Mitakos was thorough and made sure to be honest about the procedure and my results. It’s been a week post-op and I’m in love! Even with swelling in some areas!! I couldn’t have asked for a better Dr. He was very professional, kind and genuine.

Carolyn, Samira and Natalie are angel sent! They were so kind, caring and ensured that I was well taken care of days leading up to the surgery, on the day of surgery and during recovery.

I would recommend Centre for Surgery to anyone who wants to get surgery to feel better about themselves.

Amazing service from start to finish, extremely professional staff and surgeons.
Special thanks to my Consultant Plastic Surgeon Dr Ertan Erel was brilliant and made me feel so calm and confident from the moment we met through my consultation .
He is definitally second to none..
I would recommend Centre for Surgery in a heart beat.

Recommend highly!! Always wanted a breast augmentation and never had the nerve to go through with it. Until i got Recommended center for surgery and spoke to carolyn and the ball got rolling :) meeting dr tillo for a couple consultation made me certain i wanted it and i would be in great hands. The day of the surgery i was nervous but having such a great support team from the nurses and care team was a massive relaxation. And the aftercare is amazing. They check in with you every over day and i could contact them if needed for anything. I could name so many great people that helped me throughout my journey but dr tillo is amazing with what he does. And carolyn was and still is the best person to organise and help me with everything throughtout.

Absolutely amazing service from start to finish. I have been looked after the whole way through the process, from initial conversations, consultation, to having my surgery and being looked after by the brilliant aftercare team. I could not recommend Dr Omar Tillo enough, lovely surgeon who was honest with me throughout and made me feel so comfortable.

Really wonderful experience,
Jasmin the receptionist was very helpful and sweet she assisted me throughout my appointments, bookings and payment.

The day of my surgery I was extremely nervous and very anxious, I was booked in for upper eyelid surgery
( Blepharoplasty )
First I was met with the lovely Gregory who I could not have asked for such a lovely kind person to be the Surgeons right hand man, he made me feel at ease straight away and as comfortable as possible. I then met my Surgeon Dr Ertan Erel who was also wonderful ( I had previously met him 2 weeks before for my consultation) I had a instant liking to him and felt comfortable with him performing the procedure on me. I had the treatment with Local anesthetic so I was fully awake and aware of what was going on, again I was extremely nervous and felt like I was having a small mini panic attack when we started but both Dr Ertan Erel and his assistant Gregory both made me feel at ease and as relaxed as they possibly could, we even had some 80s music on that helped to calm me down, Gregory was holding my hand the majority of the time and was having a chat with me that made me feel so relaxed, I could not have asked for 2 lovely men to have worked on me. Both the Surgeon and his assistant are as important as each other when you have a very nervous patient like myself.

I have not had any complications since leaving the clinic and so far I am really so happy I can already see the amazing results.
Dr Ertan returned my call back two days later to make sure everything was ok and how I was getting on ( that was very reassuring )

Very exited to get my stitches out in a few days. I could not give less than 5 stars so thank you very much. I will definitely be recommending.

Verity.

Well where do I begin. So I am 6week post surgery and I couldn’t be happier with my results.
I done endless research on the procedure I wanted doing and where is best in England and Centre for surgery was the strongest contender and I felt super confident in the reviews and before and after photos they have online.
So my journey started when I emailed centre for surgery for more information about liposuction and fat transfer with Dr Antonios Mitsakos. I then was contacted by Yasmin, she called me for a chat about what I’m after and to discuss options etc. She was incredible with getting my consultation and day of surgery booked as soon as she could and was on the end of the phone with any questions you had any time of day. As a first point of call Yasmin set a very high standard for the company and I was confident in my choice.
I went for my consultation with Dr Antonios Mitsakos to discuss the procedure in much more depth, he went though all the risks, told me all the information I needed, we looked at my body to see if it’s something he would be happy to do for me and went through all the aftercare I would need to do as well. We went through my medicals and talked about previous surgery I already had. He was so professional so informative that I literally wanted the surgery there and then. I left super happy and excited for my surgery date that was booked in.
Before my surgery date I got phone call to go through all the paperwork and guidelines I had to follow and all the prep I needed to do before hand, I was told what garments were best to purchase and all the necessary bits I needed to by prior to the day. That support team were amazing and also answered any questions I had.
So the day of my Surgery came and I was so calm but excited because I felt my care already had been great so I knew I was in safe hands. I had my nurse meet me to go through all medicals again, she helped me get prepared and dressed for the op and get everything ready. I then met my anaesthetist to also went through my medicals and asked all the relevant questions, gave me my pre meds and told me what he will be doing. I was super confident and he was very reassuring.
Then Dr Antonios Mitsakos had my final chat before surgery checking everything through with me, confirming what he was going to do and where he was removing the unwanted fat and where he was going to transfer it too. He made me feel super comfortable and confident that I was in the right hands. I went into that theatre room a woman so unhappy with her body and when I woke up I was a new woman physically and mentally.
Every single day for 2 weeks after my op I had a phone call to check in that I was doing ok and if I have any issues or concerns. The support team were absolutely amazing.
I’ve just had my 6 week post op appointment with Dr Antonios, he again showed me my before photos and took new after photos and honestly the results are unreal. He has given me the body confidence I have never ever had and I can’t thank him enough for his amazing skills and the transformation he has achieved.
Thankyou so much to all of you that looked after me though out this whole procedure and a special Thankyou to Dr Antonios for changing my confidence, my body and my life. I’ll be back again for more.

I recently had surgery here and would definitely recommend, from initial contact from Carolyn to the aftercare I received was exceptional, Carolyn was very helpful and informative and answered all my questions - even the silly ones late at night! Dr Tillo was very knowledgable, professional and welcoming at the same time and put me at ease about the procedure, it’s still early but so far I’m pleased with the results

A simply fabulous experience with Dr Misra. Centre for Surgery was recommended to me by a close friend who had received excellent treatment. From the first call to the day of my procedure and beyond, the level of care has been exceptional. The aftercare phone calls really gave me peace of mind and I look forward to my follow up appointment with Dr Misra.

Everything has been great! From submitting the online enquiry form I received a call from Nikesh within about ten minutes discussing the procedure and how the process works. Got booked in for an initial telephone conversation and then in-person consultation with Dr Gilleard. The finance team had no issue with me making individual payments and Nikesh patiently answered my many questions and calls in the lead up to the surgery. Everyone on the actual day was very reassuring (I was quite nervous) and efficient. I was very pleased with how smoothly everything ran with the surgery and was even more straight forward then expected. Dr Gilleard also took a phone call later that evening when we had some questions about the anaesthetic. Gregory has phoned most days since the surgery to check in on my recovery and has been lovely. Highly recommend!