CentrixNodes LLC Reviews 

94
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Excellent hosting provider! Cheap prices, great server uptime, and the most friendly support staff I've dealt with. Highly recommend CentriXNodes for anyone needing a VPS or dedicated server. The CEO... See more

Rated 5 out of 5 stars

As a ddos mitigation provider my company colocates with many different server providers. And I haven’t even started with them and thier response on the quote was amazing and acutely they understood wh... See more

Rated 5 out of 5 stars

I am a colocation customer with CentrixNodes, not my first stop for colocation but when making the switch it was definitely worth it. If you are looking for a provider who is reliable and actual... See more

Rated 1 out of 5 stars

So far pretty awful from not being up to date not keeping up with anything. When i did need you response time took way too long. Like Im half tempted to switch providers if it wasnt for the work to pu... See more

Company replied

Company details

  1. Web hosting company

Written by the company

Game server, VPS, dedicated and colocation hosting from our own Buffalo, New York facility. Unmetered bandwidth, 1.2 Tbit/s DDoS mitigation, instant setup.


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4.4

Excellent

TrustScore 4.5 out of 5

94 reviews

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No recent history of asking for reviews

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4.4

All reviews

(94)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

Best Hosting!

Honestly, Best Server Host for FiveM! I can say after going to 10 different hosts this one is the best. They dont go down, Have great customer support that are actually helpful.

5 February 2025
Unprompted review
Rated 1 out of 5 stars

So far pretty awful from not being up…

So far pretty awful from not being up to date not keeping up with anything. When i did need you response time took way too long. Like Im half tempted to switch providers if it wasnt for the work to put into it I wouldve already done that! Also there is absolutely no way im getting my moneys worth on the computing power especially not with what im running.

11 January 2025
CentrixNodes LLC logo

Reply from CentrixNodes LLC

Hi there, we appreciate hearing your feedback.

Our response times during business hours are almost instant, we strive to provide the utmost support to our customers, however, there are occasions when our support may be unavailable or not at their desks at the time of ticket creation, this is why we clarify in advance to allow our support time to respond and they will promptly help you come to a resolution with any concern you're facing.

Upon viewing your service, you currently use our "Platinum Snail" Plan, which uses our Game Panel Services. The hardware hosting this service is an Intel Xeon E5-2690 V4 @ 2.80GHz. It is not considered a Premium Service by any means and offers you shared hardware across many clients, it is not dedicated to one individual therefore it will not provide the best performance in the galaxy. We highly encourage you to try out our Premium Ryzen Servers if you require more favorable performance.

Considering all the factors, we have not heard much feedback in terms of bad/degraded performance with our Game Panel, even though it is a more budget-friendly service provided.

I hope this helps and please feel free to reach out if you need support as we're more than happy to help.

Best regards,
Jayden H / Chief Operations Officer.

Rated 5 out of 5 stars

Xotic is a g he’s really nice

Xotic is a g he’s really nice

23 December 2024
CentrixNodes LLC logo

Reply from CentrixNodes LLC

We appreciate your feedback, thank you for helping us improve!

Best regards,
Jayden H / Chief Operations Officer.

Rated 1 out of 5 stars

Terrible Staff members and even worse hosting

Terrible Staff members. Terrible hosting . Beyond disappointed.

5 June 2024
Unprompted review
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Reply from CentrixNodes LLC

Hi there, Reaper. It is very unfortunate to hear that your experience was not in your best interests. However, we do not recall you contacting our Support Team for any concerns, questions, or help you may've needed. We offer all-around Support for all of our clients, this is a strong point that we stand by. We've been in business for almost 2 years now and our customers understand to get in touch for things that may be out of their control.

All of our staff members are professional, cater to the customer, and stand by core values. Please, next time reach out for help and we can come to a solution easily, we're always open to hearing your feedback and where we could improve.

Again, we appreciate your feedback and are sorry things did not work out for you.

Best regards,
Jayden H / Chief Operations Officer.

Rated 1 out of 5 stars

Not Good After All

Where should I start well the Owner of Rapid Hosting is Blacklisted for dealing with leaking files which the owners discord name is xot1ckid ID: (848327034878951434) or it in his discord [CEO] Tanek J. so all I'm gone say on this is watch your files in your server.

So, I was a staff member for this hosting business, and they announce that you will get so much off after your staff trial period which is a lie because I wasn't offered anything after my trial period was over. I was removed due to being inactive and supposing my knowledge base which I hate to say the owner himself don't have room to talk because he doesn't know how to remove main off on a file in his own server. So, I think before he tells someone that they don't have the knowledge he needs to look in the mirror and ask him that himself.

Their staff I'm gone agree they def do have kids on their staff team also when you ask them to join vc so you get done with the support quicker they always say oh we are busy, or we can't cause of this that which is wrong for business.

Pricing:
So, they just went up from $40.00 dollars a month to $60.00 dollars month with no notice. I opened a ticket asking why I am at 60 instead of 40 Jaydens little answer was of we went up on everyone and all this bs. Then I asked Jayden well why did yell not let game panels members know about this before the change, and he stated there is no way to send out 79 messages out to everyone well guess what Jayden you don't know what you're talking about. Cause you have announcements channel in the discord that you could notify everyone about. Tell me another lie Jayden. This sound like LAZYNESS!!!

Tanek
If your gone up a price on anything you should give your members a 72-hour notice before you change the price not after you send the announcement out, then in 2 days and don't say it wasn't planned cause you have too plan stuff for a business side of things.

I will never use this company ever again as i have compared them to other ones just now there is some stuff they are blocking from you on txadmin and I can show the proof. There CPU usage is not truly unlimited cause if you think about if someone is using more CPU than you are that means they are taking cup usage from your stuff and they are not limited.

There is so much I can say this company to really need to work on comes down to the owner first that acts like a little kid because he lives in his mom's basement.

I dont know how much more information you need this review sums it all up how about do not contact me again before i file charges on you for haresment

8 August 2024
Unprompted review
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Reply from CentrixNodes LLC

Hi there, sorry to hear you feel this way. Although, I'd like to clarify that we Rapid Hosting LLC, and any involved parties, associates and friends are not associated, condone the use of, or distribute any form of leaks. As far as the communication we gave as far as the issues you brought to our concern, we offered the utmost respect to you, alongside offering our volunteer support to assist you directly with the problems you faced. We gave you written guides, alongside visual guides from multiple sources, however, you still encountered issues that no other customer has faced with us. We're extremely disappointed to hear that you expected more staff benefits, as we already supply our staff with great benefits for their volunteer-efforts. Pricing was adjusted and we let all of our customers know in advance as far as our Ryzen VPS'. Our recent change on August 8th affects all other categories and all customers were notified 12 hours after this pricing change, this way it allows you the needed time to adjust your server's plan, ask questions as far as invoices, and plan properly. Regarding the staff benefits, coupons, and more that you used in your services, maybe there is some sort of confusion, though I'll clarify. Once we remove an employee from our team, all benefits get removed including any monthly fees that were voided due to you joining our team and receiving these benefits. We provided all the support we could've possibly given, but the client still felt a large amount of frustration. At any time you were actively a customer with Rapid you had the ability to follow-up, ask questions, and be patient for a response. Our active business hours are 9 AM-9 PM and we operate fully remotely. Alongside this, we have daily tasks and family to take care of, which all of our customers understand. We cannot give voice chat support when you request as it depends on our scheduling and if any tasks are being undertaken. Again, I'm sorry to hear these things, and I apologize it didn't work out, however, we did all we could to work with you.

Best regards,
Jayden H / Chief Operations Officer.

Rated 5 out of 5 stars

great server and staff is amazing and…

great server and staff is amazing and fast acting.

3 August 2024
Unprompted review
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Reply from CentrixNodes LLC

Thank you so much for the kind words, please do not hesitate to reach out if you have any questions or concerns.

Best regards,
Jayden H / Chief Operations Officer.

Rated 5 out of 5 stars

The Best Hosting Rapid Support!

The Best Hosting Rapid Support!

16 July 2024
Unprompted review
CentrixNodes LLC logo

Reply from CentrixNodes LLC

Thank you so much for the kind words, please do not hesitate to reach out if you have any questions or concerns.

Best regards,
Jayden H / Chief Operations Officer.

Rated 5 out of 5 stars

OUTSTANDING SERVICE!!!

has been extremely helpful and goes above and beyond

15 July 2024
Unprompted review
CentrixNodes LLC logo

Reply from CentrixNodes LLC

Thank you so much for the kind words, please do not hesitate to reach out if you have any questions or concerns.

Best regards,
Jayden H / Chief Operations Officer.

Rated 5 out of 5 stars

Helpful

I had problems with how to set up my server but i created a ticket and received some help by Tanek J. and Ben M. witch they were very help full

9 July 2024
Unprompted review

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