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Deixe-nos saber o que achou da sua compra na nossa loja. A sua opinião pode ajudar outros clientes na decisão de compra. A sua opinião é muito importante para nós. Não hesite em partilhar a sua experiência connosco.
Zona Empresarial de Marim, Lote 7, 8700-230, Olhão, Portugal
4.5
147 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 24 hours
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Reply from Centro Ortopédico do Sul
Olá! 😊
Muito obrigado pelo seu comentário! É ótimo saber que ficou satisfeito(a) com a rapidez do envio, os nossos preços competitivos e a qualidade dos produtos. Trabalhamos todos os dias para oferecer o melhor serviço possível e comentários como o seu mostram que estamos no caminho certo.
Agradecemos a sua confiança!
Com os melhores cumprimentos,
Centro Ortopédico do Sul.
Reply from Centro Ortopédico do Sul
Dear Mr. Robert
After reviewing the situation, we noticed that our previous communications may have ended up in your spam folder, which unfortunately prevented you from receiving important updates. We understand how frustrating this can be and we apologize for the confusion.
Additionally, when the payment method “bank transfer” is selected, the process may take longer — unless we receive the payment confirmation right away. This is mentioned during checkout, but we completely understand how this can sometimes be missed.
That said, your order has now been processed and is on its way. We’re very sorry for the delay and any inconvenience this may have caused. Your feedback is important to us and will help us improve our service going forward.
If you have any further concerns, please don’t hesitate to reach out to our support team directly — we’re here to help.
KInd regards,
Customer Support Team
Centro Ortopédico do Sul
Reply from Centro Ortopédico do Sul
Olá! 😊
Muito obrigado pelo seu comentário! Ficamos contentes por saber que a rapidez na entrega correspondeu às suas expectativas.
A pontualidade é uma das nossas prioridades como loja online, e é bom ver esse reconhecimento!
Com os melhores cumprimentos,
Centro Ortopédico do Sul
The assistant was very helpful and was able to grant my wishes to rent a wheelchair after our electric one was damaged on the flight here.
Reply from Centro Ortopédico do Sul
Hello! 😊
Thank you so much for your kind words. We're very glad to hear that our assistant was able to help you quickly and arrange a wheelchair rental after such an unfortunate situation with your electric one.
Your comfort and mobility are very important to us, and we're happy we could support you when you needed it most.
Wishing you all the best, and we’re here if you need anything else!
Warm regards,
Centro Ortopédico do Sul
Reply from Centro Ortopédico do Sul
Hello! 😊
Thank you very much for your kind feedback! We’re glad to hear you appreciated our fast response and clear communication.
Providing great service is very important to us, and your words encourage us to keep improving.
Best regards,
Centro Ortopédico do Sul
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