An update: l was able to finally contact the business and after sone pressure, which l do not feel l should of had to do l recieved a refund for the following 2 months, l paid for the first initia... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Initially thought it was free but was I willing to pay 50 cent .Now I’ve been made aware that after paying 50 cent people are getting monthly charges . I immediately went to Unsubscribe section where... See more
Company replied
Very well prepared iq examination test . It made me think a lot ,critical questions have been asked as well as analysis based questions have been given so test our iq .
Company replied
Good concept, not sure how credible it is. Listen, all the people crying over being charged £39.90 when they claim they didn't sign up for that. There's literally a tick box that says "confirm that I... See more
Company replied
Company details
Written by the company
Our website offers various IQ tests designed by competent researchers. Each test is developed to assess specific cognitive skills such as verbal abilities, mathematical comprehension, visual capabilities, short-term memory, pattern recognition, analytical thinking, and spatial orientation. Our IQ tests are constantly updated and adjusted to maintain optimal accuracy and validity.
Contact info
United Kingdom
- certified-iq.com
3.4
Average
2K reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Certified Iq
Hi Aisha Arif,
Thank you so much for your great feedback! 😊
We’re thrilled to hear you found the website amazing — we work hard to make the experience smooth and helpful.
If you ever need assistance, don’t hesitate to reach out to us at contact@certified-iq.com or by phone at +44 2045 875863, Monday to Saturday, from 8 a.m. to 8 p.m.
Best regards,
The certified-iq.com team
Really great
13 March 2025
Unprompted review
Reply from Certified Iq
Hi there,
Thank you for your kind words! 😊
We’re really happy to hear you had a great experience — that means a lot to us.
If you ever have any questions or need support, feel free to reach out at contact@certified-iq.com or call us at +44 2045 875863, Monday to Saturday, from 8 a.m. to 8 p.m.
Best regards,
The certified-iq.com team
GREAT!!!!!!!!!!
10 March 2025
Unprompted review
Reply from Certified Iq
Hi there,
Thank you so much for your amazing feedback! 😄
We’re thrilled to know you had a great experience with us.
If you ever need anything, feel free to reach out to us by email at contact@certified-iq.com or by phone at +44 2045 875863, Monday to Saturday, from 8 a.m. to 8 p.m.
Best regards,
The certified-iq.com team
I like how there's a mix of different…
I like how there's a mix of different types of level of question form easy to hard to just play with my brain to extract as mush as information
30 January 2025
Unprompted review
Reply from Certified Iq
Hi,
Thank you so much for your kind feedback !
We're thrilled to hear that our service helps you stimulate your mind 🧠 and explore different levels of questions, from easy to hard 💡.
Your satisfaction is our top priority, and your comments encourage us to keep improving our offer 🙏.
Feel free to reach out if you have any other thoughts or suggestions 💬.
See you soon, and thank you for choosing us! 🌟
The certified-iq.com Team
Fraudulent subscription model
Scam artists; while the legitimacy of their "iq" test is in question as with other online "iq" tests, what isn't in question however is how they managed to decive people into paying huge monthly sums. The potential of falling into this predicament is certainly not worth the initial 50p paid.
22 December 2024
Unprompted review
Reply from Certified Iq
Hello,
We're sorry we didn't meet your expectations. Thank you for your feedback, which will enable us to improve our service.
We remain at your disposal Monday to Saturday from 8am to 8pm by telephone on 020 4587 5863 or by email at contact@certified-iq.com. You'll always get a response from us, so don't hesitate.
Our customer service remains at your entire disposal.
We thank you for your trust.
Sincerely,
The certified-iq team
Reply from Certified Iq
Hello,
Thank you for your comment. We strive to improve our service on a daily basis to ensure that your experience continues to be a positive one.
We remain at your disposal from Monday to Saturday from 8am to 8pm by telephone on 020 4587 5863 or by email at contact@certified-iq.com. You'll always get a response from us, so don't hesitate.
Our customer service remains at your entire disposal.
We thank you for your confidence.
Sincerely,
The certified-iq team
Reply from Certified Iq
Hello,
Thank you for your comment. We strive to improve our service on a daily basis to ensure that your experience continues to be a positive one.
We remain at your disposal from Monday to Saturday from 8am to 8pm by telephone on 020 4587 5863 or by email at contact@certified-iq.com. You'll always get a response from us, so don't hesitate.
Our customer service remains at your entire disposal.
We thank you for your confidence.
Sincerely,
The certified-iq team
They tricked you to click to their link…
They tricked you to click to their link and not saying anything. Next month you will be on their subcription. When be asked for refunded they ignored
15 October 2024
Unprompted review
Reply from Certified Iq
Hello,
We're sorry we didn't meet your expectations. Thank you for your feedback, which will enable us to improve our service.
We remain at your disposal Monday to Saturday from 8am to 8pm by telephone on 020 4587 5863 or by email at contact@certified-iq.com. You'll always get a response from us, so don't hesitate.
Our customer service remains at your entire disposal.
We thank you for your trust.
Sincerely,
The certified-iq team
Scam
How is this legal? Charging 50p followed by 39,90 and not even be able to set up an account? Trying to get a refund is also a nightmare. They promised to cancel the subscription and the following month they charge you anyways. Stay away from this...
2 September 2024
Unprompted review
Reply from Certified Iq
Hello,
We're sorry we didn't meet your expectations. Thank you for your feedback, which will enable us to improve our service.
We remain at your disposal Monday to Saturday from 8am to 8pm by telephone on 020 4587 5863 or by email at contact@certified-iq.com. You'll always get a response from us, so don't hesitate.
Our customer service remains at your entire disposal.
We thank you for your trust.
Sincerely,
The certified-iq team
Scammers and thieves.
Scammers and thieves.
Paid for a one time IQ test and I’ve just noticed they’ve been taking £40 a month from my account. I called up customer service only to be told they can’t refund me, there are no managers to escalate too.
How is this legal?
25 September 2024
Unprompted review
Reply from Certified Iq
Hello Rebecca Hatch,
We're sorry we didn't meet your expectations. Thank you for your feedback, which will enable us to improve our service.
We remain at your disposal Monday to Saturday from 8am to 8pm by telephone on 020 4587 5863 or by email at contact@certified-iq.com. You'll always get a response from us, so don't hesitate.
Our customer service remains at your entire disposal.
We thank you for your trust.
Sincerely,
The certified-iq team
Understanding
After some back and forth with the customer help in email. I received a refund which I'm happy about. Next time I will be more careful and read terms and conditions.
It was kind of them to refund after they released it was a genuine mistake.
I rate them for that.
7 September 2024
Unprompted review
Reply from Certified Iq
Hello Yas Ali,
We're sorry we didn't meet your expectations. Thank you for your feedback, which will enable us to improve our service.
We remain at your disposal Monday to Saturday from 8am to 8pm by telephone on 020 4587 5863 or by email at contact@certified-iq.com. You'll always get a response from us, so don't hesitate.
Our customer service remains at your entire disposal.
We thank you for your trust.
Sincerely,
The certified-iq team
Scam
Was having a bit of fun and paid 50p for 2 IQ tests - the next day 2 x £39.90 was taken from my account! I called them and they claimed it was clear on the website that I was signing up to a subscription. I’ve been back in and there is nothing mentioning a subscription near the pay 50p box!!
I called them and they offered me a refund of 1 of the amounts but only if I didn’t contact my bank or post a review ‘you can have one or the other’
I asked if it was a scam and he said no because I answered the phone!!!
Not sure where all these 5 star reviews are from - my daughter and I both got the exact same score of 105, we have both done numerous tests in the past and got figures totally different from that so doesn’t even work.
So disappointed in humans sometimes 😥
4 September 2024
Unprompted review
Reply from Certified Iq
Hello Keira MacDougall,
We're sorry we didn't meet your expectations. Thank you for your feedback, which will enable us to improve our service.
We remain at your disposal Monday to Saturday from 8am to 8pm by telephone on 020 4587 5863 or by email at contact@certified-iq.com. You'll always get a response from us, so don't hesitate.
Our customer service remains at your entire disposal.
We thank you for your trust.
Sincerely,
The certified-iq team
Scammers
Scammers. I purchased a 0.50p in test and 2 days later 30.90 was withdrawn from my account as subscription service. They expect you to read the fine print in terms and conditions. The subscription is not mentioned clearly on website when making transaction. All emails went to junk and even they did not mention a subscription. They refused to refund the amount. extremely misleading and unethical. Stay away
I have called and they tell me I agreed to a subscription. T and C’s are a tick box and don’t require scrolling through.
Customer service were rude and unhelpful and continued to refuse refunding.
Very dodgy service
2 September 2024
Unprompted review
Reply from Certified Iq
Hello Cole Durant,
We're sorry we didn't meet your expectations. Thank you for your feedback, which will enable us to improve our service.
We remain at your disposal Monday to Saturday from 8am to 8pm by telephone on 020 4587 5863 or by email at contact@certified-iq.com. You'll always get a response from us, so don't hesitate.
Our customer service remains at your entire disposal.
We thank you for your trust.
Sincerely,
The certified-iq team
Reply from Certified Iq
Hello MOHAMMAD HASAN KHAN,
We're sorry we didn't meet your expectations. Thank you for your feedback, which will enable us to improve our service.
We remain at your disposal Monday to Saturday from 8am to 8pm by telephone on 020 4587 5863 or by email at contact@certified-iq.com. You'll always get a response from us, so don't hesitate.
Our customer service remains at your entire disposal.
We thank you for your trust.
Sincerely,
The certified-iq team
Do NOT sign up!
Not even worth the one star it's an absolute joke. Wasn't told about the almost £40 subscription charge and have cancelled the subscription every month for about 4 months and am still being charged consistently. I've emailed multiple times and they only agreed to reimburse me for one months subscription (July)after I sent them a screenshot evidence of the email I'd had from May stating that the subscription had been cancelled. They then said that no further payment will be taken as my account had been cancelled but here we are in August and they've taken another payment. Do NOT sign up for this.
11 August 2024
Unprompted review
Reply from Certified Iq
Hello Emily Kate Barnard,
We're sorry we didn't meet your expectations. Thank you for your feedback, which will enable us to improve our service.
We remain at your disposal Monday to Saturday from 8am to 8pm by telephone on 020 4587 5863 or by email at contact@certified-iq.com. You'll always get a response from us, so don't hesitate.
Our customer service remains at your entire disposal.
We thank you for your trust.
Sincerely,
The certified-iq team
Reply from Certified Iq
Hello,
Thank you for your comment. We strive to improve our service on a daily basis to ensure that your experience continues to be a positive one.
We remain at your disposal from Monday to Saturday from 8am to 8pm by telephone on 020 4587 5863 or by email at contact@certified-iq.com. You'll always get a response from us, so don't hesitate.
Our customer service remains at your entire disposal.
We thank you for your confidence.
Sincerely,
The certified-iq team
certified iq test
Absolute scam they offer 50p for an iq test then charged me monthly at £39.90 claiming that i’m apart of the subscription which i have tried to cancel multiple times but they have charged me for 3 months now totalling £119.70. Absolute joke biggest scam I’ve seen. If i don’t get refunded i will be taking this further to court.
27 July 2024
Unprompted review
Reply from Certified Iq
Hello,
We're sorry we didn't meet your expectations. Thank you for your feedback, which will enable us to improve our service.
We remain at your disposal Monday to Saturday from 8am to 8pm by telephone on 020 4587 5863 or by email at contact@certified-iq.com. You'll always get a response from us, so don't hesitate.
Our customer service remains at your entire disposal.
We thank you for your trust.
Sincerely,
The certified-iq team
Beware of Scam.
Beware of Scam.
Payed £0.50 for my results only to get an internal error and the results were nowhere to be found. Can't log in as my account 'doesn't exist' and now they're trying to charge me a £40 subscription. I have emailed them and still no response and I'm unable to cancel this £40 subscription.
15 July 2024
Unprompted review
Reply from Certified Iq
Hello Michal,
We're sorry we didn't meet your expectations. Thank you for your feedback, which will enable us to improve our service.
We remain at your disposal Monday to Saturday from 8am to 8pm by telephone on 020 4587 5863 or by email at contact@certified-iq.com. You'll always get a response from us, so don't hesitate.
Our customer service remains at your entire disposal.
We thank you for your trust.
Sincerely,
The certified-iq team
Scam
Scam, got charged without my consent didn't even receive any results.
16 July 2024
Unprompted review
Reply from Certified Iq
Hello Amin Yousif,
We're sorry we didn't meet your expectations. Thank you for your feedback, which will enable us to improve our service.
We remain at your disposal Monday to Saturday from 8am to 8pm by telephone on 020 4587 5863 or by email at contact@certified-iq.com. You'll always get a response from us, so don't hesitate.
Our customer service remains at your entire disposal.
We thank you for your trust.
Sincerely,
The certified-iq team
Beware of this website
Beware of this website! Once you pay for the first £0.50 charge for the IQ test, you’ll be charged monthly subscription at £39. I’ve cancelled it by emailing them but they responded like it’s my fault as I didn’t read the consent properly. If you mention that in a sneaky way that most people don’t notice, there’s a clear intention that you’re deliberately tries to make you fool. Completely bad UX. They said they wouldn’t refund me £0.50 as they mentioned it in their website, although I didn’t receive any result given the website kept showing “internal error” in french way, I’m not going to bother further communicating with this company. Regardless how much they charge, it’s just a bad tactic.
14 July 2024
Unprompted review
Reply from Certified Iq
Hello,
We're sorry we didn't meet your expectations. Thank you for your feedback, which will enable us to improve our service.
We remain at your disposal Monday to Saturday from 8am to 8pm by telephone on 020 4587 5863 or by email at contact@certified-iq.com. You'll always get a response from us, so don't hesitate.
Our customer service remains at your entire disposal.
We thank you for your trust.
Sincerely,
The certified-iq team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.