Customer care and attention to detail were excellent. It was a pleasure to find someone who had the time and interest to talk me through my new home insurance policy. Xander was outstanding: polit... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Today Becca helped me to purchase Insurance for my late husband's boat, that I have inherited. Not knowing what I was asking for she helped me by speaking more slowly, explaining clearly, being patie... See more
Company replied
A real person at the end of the phone, and very pleasant too! Made landlord insurance for three properties very straightforward noting lenders on each. Excellent prices (discounted as more than one).... See more
Company replied
Spoke Becca today to renew boat insurance with CETA INSURANCE .what an excellent experience. BECCA was brilliant very friendly and helpful and sorted my insurance out. Thank you very much 👍 😊. Mike... See more
Company replied
Company details
Written by the company
From boats, beach huts, caravans, landlord insurance to thatched properties and houses on flood plains, we’re here to say yes to your unique requirements.
Contact info
22-24 Cromwell Park, OX75SR, Chipping Norton, United Kingdom
- 01608 647601
- insurance@ceta.co.uk
- ceta.co.uk
4.4
Excellent
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
Setting up probate House insurance
When I rang up, I didn't know what I was doing and lucky for me I ended up talking to Yolanda. I couldn't have been in better hands. He sorted everything out for me. He helped me with patience and understanding as I've not had to do this before. The price we ended up with was very competitive and I couldn't fault the service. Well done.
17 September 2026
Unprompted review
Bashnee was very helpful on the phone.
Bashnee was very helpful on the phone.
17 September 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Good process
The agent who called me - Innocent - was very clear and polite
17 September 2026
Unprompted review
Reply from CETA Insurance
We're so glad to hear our agent was clear and polite. We appreciate your kind words!
Very good customer services today
I was very pleased with the lady that I spoke to. Her customer service skills are so good. I found her very friendly and helpful.
Yolanda is so helpful.
16 September 2026
Unprompted review
Reply from CETA Insurance
We are so pleased to hear you had such a positive experience with our team. It's wonderful to know that our colleague was friendly and helpful. Thank you for your wonderful feedback!
You managed to beat a renewal quote for…
You managed to beat a renewal quote for me.
Very pleased and so will enjoy a second year with you
16 September 2026
Unprompted review
Reply from CETA Insurance
We're delighted we could offer a competitive renewal quote for you! We appreciate your continued trust and look forward to serving you for another year.
Reply from CETA Insurance
We are so glad to hear that you found our service quick and easy, and appreciated our great rates.
simple and straitforward
16 July 2026
Reply from CETA Insurance
Many thanks for taking the time to leave us this review
for2 days in a row i have been asking…
for2 days in a row i have been asking for my policy details and have been promised them by the end of the day , I still have not received ??
15 September 2026
Unprompted review
Reply from CETA Insurance
We sincerely apologize for the delay in receiving your policy details. We understand your frustration and are actively investigating this issue to ensure you receive them promptly.
Staff courteous
Staff courteous, friendly and knowledgeable. Quick decision and offered solutions to any issues.
15 September 2026
Unprompted review
Reply from CETA Insurance
We're so pleased to hear that our team was courteous, friendly, and knowledgeable. It's wonderful to know that we were able to make quick decisions and offer solutions to your issues.
A real person at the end of the phone
A real person at the end of the phone, and very pleasant too! Made landlord insurance for three properties very straightforward noting lenders on each. Excellent prices (discounted as more than one). Thank you Sli - you were brilliant!
15 September 2026
Unprompted review
Reply from CETA Insurance
We're so happy to hear that our team made arranging landlord insurance for your properties a straightforward and pleasant experience. We truly appreciate your kind words and positive feedback about our service and pricing. Thank you for choosing us!
Reply from CETA Insurance
We're happy to hear we provided a prompt and considerate quote. Thank you for your positive feedback.
Quick easy and hassle free.
15 September 2026
Reply from CETA Insurance
We're so glad to hear that you found the process to be quick, easy, and hassle-free! Your positive feedback is truly appreciated.
Reply from CETA Insurance
Many thanks for taking the time to leave us this review
Very easy and quick service to use
15 September 2026
Reply from CETA Insurance
We're delighted to hear that you found our service easy and quick to use. Thank you for taking the time to share your positive feedback!
easy to use and get the information i…
easy to use and get the information i wanted into the quote less generic than others
15 September 2026
Reply from CETA Insurance
We're so pleased to hear that you found our process easy to use and that you were able to get the information you needed. Thank you for your valuable feedback!
Easy end to end quote and buy journey
15 September 2026
Reply from CETA Insurance
We're happy to hear that our quote and buy journey was easy for you. We appreciate your positive feedback.
Today Becca helped me to purchase…
Today Becca helped me to purchase Insurance for my late husband's boat, that I have inherited. Not knowing what I was asking for she helped me by speaking more slowly, explaining clearly, being patient. Thank you so much Becca. Kind regards.
14 September 2026
Unprompted review
Reply from CETA Insurance
We are so glad to hear that our team provided such a positive and supportive experience during a difficult time. We always aim to offer clear and patient assistance, and we appreciate you sharing your kind words.
Easy process.
14 September 2026
Reply from CETA Insurance
Many thanks for taking the time to leave us this review
Gold star
I was happy with online quote, but Mateo made my life much easy
He was very helpful, explained in simple language. Excellent service.
14 September 2026
Unprompted review
Reply from CETA Insurance
We're so glad to hear that a member of our team made your experience easy and provided excellent service. We appreciate your kind words!
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