Chadwells Estate Agents Reviews 

11
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Online marketplace

Information provided by various external sources

Chadwells are a sales and lettings company covering a wide range of areas within Nottinghamshire. The staff are always happy to help with a smile.


Contact info

4.1

Great

TrustScore 4 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(11)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Viewing properties

Myself and my partner were viewing go several properties in the same day. From start to finish our agent, Amy, made the process easy and she was great at answering questions that we had. She always gave us honest opinions and we never felt pressured in any way to like a specific property. She was amazing through the offer process too, very efficient and made sure that we had all the information we needed. She even checked her emails on her day off for us. Thank you Amy!

28 September 2024
Unprompted review
Rated 1 out of 5 stars

No contact

Twice now, we have expressed an interest in houses on their books. Both times ignored, absolutely NO contact from them at all. When I move I most certainly will NOT be using Chadwells Estate Agents Ollerton

24 July 2023
Unprompted review
Rated 1 out of 5 stars

Unprofessional, Rude and no responsibility

I was meant to purchase a park home from a lovely elderly gentleman and his family . My wife and I are in our thirties and have a baby . We asked the estate agents to check with the park manager if our age and having the baby were ok . They said they had checked this and it was all fine .
They spoke to my wife and told her they would meet both parties at the home to exchange paperwork and get payment done

They did not show to the meet up or return our calls prior to this .

We sent the money to the gentleman and he introduced us to the park home manager , and to her horror she had to tell us that we could not live there due to it being over 50’s only and strictly no children. She said the estate agents had not checked with her about this and only asked about my electric car .
Luckily the gentleman gave me a full refund and it was just lucky that I hadn’t managed to sell my house yet or I’d be homeless .

When discussing this with the estate agent they were very rude over the phone, talking over me and deflecting responsibility , blaming the poor gentleman I was buying it from .
When I asked for the voice recordings of specific incidents they sent me irrelevant ones and conveniently I have to wait until Monday to get the ones I want for evidence ...

They were rude , condescending and arrogant and all round unprofessional. I would avoid them at all costs

15 July 2022
Unprompted review
Rated 1 out of 5 stars

Joke of a Company.

I would much prefer to give a big fat Zero but in order to write a review i have to give at least one star. Which may I add they definitely DO NOT DESERVE.
My Dad ‘Sold’ his park home with Chadwells to a lovely couple with a baby.
THIS Estate Agent had APPARENTLY checked all the restrictions at the park and everything was good to go.
My Dad even received the payment off the couple. He then took them to meet the park owners to discuss ground rent etc. Only to be told my Dad Cannot sell his property to them as the park is for residents of 50 years +.
Bare in mind Chadwells had already chased all these answers up and everything was apparently fine with the sale.
My Dad has now refunded the couple and we are going to be selling elsewhere with a company that actually know what they are doing.
Conveniently no one showed up today from Chadwells to sort the sale as they again said they we’re going to.
This company is an absolute JOKE!!!!!
Do yourself a HUGE favour and use anybody else.

13 July 2022
Unprompted review
Rated 1 out of 5 stars

Very poor

Very poor. Didn't answer or acknowledge phone calls or letters and didn't even tell me who the buyer was, preferring to deal only with my husband from whom I'm separated. This is despite the fact the property is jointly owned and I renovated it. This means that the buyer did not have an opportunity to send his enquiries to the person who knew the property and had to rely on my husband's replies who only visited the house a couple of times in 2 years. I will be complaining to the property ombudsman in due course.

7 November 2019
Unprompted review
Chadwells Estate Agents logo

Reply from Chadwells Estate Agents

Thank you for the points you have raised. Unfortunately, without consent we are unable to speak to anyone other than the person named on the deeds.

Rated 5 out of 5 stars

Brilliant

Brilliant, fantastic package, great photos and then sold on 48hrs!

23 October 2019
Unprompted review
Chadwells Estate Agents logo

Reply from Chadwells Estate Agents

Thank you for your review Hannah. It was an absolute pleasure working with you and selling your beautiful home.

Rated 5 out of 5 stars

Am selling my house due to a…

Am selling my house due to a bereavement The staff particularly Kelly have been extremely understanding and helpful at such a difficult time I cannot thank them enough for their kindness and professionalism

14 October 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look