Jono & Johno Reviews 

16,661
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 2,765 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely fast delivery times and note that orders arrive promptly, safely, and exceptionally well packaged. People also love the affordable prices and the impressive selection of reliable tools and equipment for various tasks. Buyers often mention that the products perform brilliantly and meet their daily working needs without any issues. Some reviewers were not happy with specific items, mentioning frustrating issues like leaking sprayers and poorly functioning wire strainers. Despite these occasional problems with certain products, consumers continue to appreciate the helpful after-sales support and overall dependable service.

What people talk about most

Product

People report positive experiences with product, highlighting great prices, a wide selection, and fast... See more

Delivery service

Users describe positive interactions with delivery service, highlighting exceptional speed and prompt... See more

Service

Clients share positive opinions on service, highlighting prompt delivery and helpful support. Consumers... See more

Price

Reviewers mention positive feedback about price, highlighting competitive costs that are often cheaper than... See more

Quality

Consumers find quality to be positive, highlighting that items consistently deliver what was advertised and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

In the last couple of years I have purchased two 7hp electric start fire pumps for washing out our work vac trucks and a 9hp horizontal shaft engine to replace a worn out compactor plate engine. The s... See more

Company replied

Rated 5 out of 5 stars

Love the amount of products that they have at great prices compared to named brands. Nothing that I've purchased has let me down so far. My brother n law hates that my 25" $600 and something chains... See more

Company replied

Rated 5 out of 5 stars

Like every other shopping trip to Jono&Johno while sitting home browsing pages, just put product in to cart and pay for it and it turns up couple weeks later on the mail plane, yep mail plane drops o... See more

Company replied

Rated 5 out of 5 stars

Super fast post. Recently bought a Perla-Barb 91cc chainsaw, it's a workhorse. Its brilliant, better than my expensive saw any day. Jono and Johno are definitely my new favourite place to buy chains,... See more

Company replied



Company details

  1. Landscaping Supply Shop

About Jono & Johno

Information provided by various external sources

Jono & Johno Operating Since 2008!

Operating since 2008, Jono & Johno is one of the leading online sellers of chainsaw chains, bars, spares, stationary pumps and engines, safety gear, weed sprayers, mower equipment plus a whole lot more.

We also carry a large range of aftermarket spares for STIHL, Honda, Husqvarna and other popular brands.

All products come with a 12 month warranty.

We pride ourselves on our product knowledge and on our unbeatable customer service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

17k reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 48 hours

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4.9

All reviews

(16,661)

2,645 reviews in the last 12 months

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Rated 5 out of 5 stars

Good delivery time

Good delivery time
Correct product and easy to purchase from

21 August 2026
Jono & Johno logo

Reply from Jono & Johno

G'day Stephen, thank you for the great feedback! Getting the right product to your door in good time with a simple checkout process is what we aim for every single day. We really appreciate your business and look forward to helping you out again next time.

Rated 5 out of 5 stars

Bought a bit of gear off here never any…

Bought a bit of gear off here never any problems really good quality for the price

24 August 2026
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Reply from Jono & Johno

G'day Jayden, thanks for the solid review and ongoing support! Delivering hassle-free service and top value for money on every order is what keeps us going. Whenever you need your next round of gear let us know !

Rated 5 out of 5 stars

Always willing to help you to get the…

Always willing to help you to get the right product you are after 100% Australian seller always look after their customers 😁

15 September 2026
Unprompted review
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Reply from Jono & Johno

G'day Mark, thank you for taking the time to leave us a great review! We take real pride in being 100% Australian owned and ensuring our customers get the right gear the first time round.
Let us know what we can do for you next time !

Rated 5 out of 5 stars

Swift Service, great product.

Delivery was able to be tracked all the way, excellent product as described and works a treat. Would be good if there was a link to YouTube on a "how to" for the chainsaw milling rig.

22 August 2026
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Reply from Jono & Johno

Thanks for the top review, Peter! Glad to hear the milling attachment is performing well. Give us a holler whenever you need extra chain, bars, or gear for your next setup

Rated 5 out of 5 stars

Arrived quickly

Arrived quickly, saw going well, already cut 7 m wood.

23 August 2026
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Reply from Jono & Johno

Thanks for the top review Tanya! ⚡ Glad to hear the saw turned up quick and is tearing through the timber. Catch you next time!

Rated 5 out of 5 stars

All good

Ordering was easy and the engine arrived quickly. I fitted it to a Toro ride on and although the whole thing took way longer than I expected, a lot of that was fixing parts of the mower itself.
I had to make a new longer throttle cable and drill out the holes in the chassis which although the same spacing, were 10mm instead of 8. Would have been nice to ship with a mating electrical connector rather than having to source my own and cut off the j&j one.
Overall taller and wider than the intek it replaces, but it fits inside the Toro engine cover once I removed the Toro air duct. Muffler even just fits, but I'll have to make an exit hole and some heat shielding or could use the Toro one which looks like it will fit the head but will need new mounts.

Mower is up and running and the motor is quiet and smooth, starts and runs well, idles nicely and seems to have plenty of grunt, more than the original engine (albeit comparing with a very clapped out intek).

Overall this is a very effective way to give your old mower a new lease on life.

24 August 2026
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Reply from Jono & Johno

Thanks for taking the time to share your installation experience, Stephen! We're glad to hear the new engine is running quiet, smooth, and delivering plenty of grunt. Your notes regarding chassis hole sizing, dimensions, and the wiring connector are super helpful for other DIYers tackling similar mower repowers. Cheers! 👌

Rated 5 out of 5 stars

Parts at a good price with quick…

Parts at a good price with quick despatch.

24 August 2026
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Reply from Jono & Johno

Good on ya Aaron! Really appreciate you taking the time to leave us a review. Glad we could get your parts out to you quick!

Rated 5 out of 5 stars

Make life easy

Yes you had the log lifter and turner been trying to get them in qld no luck . So I got them off you guys order it paired it over the phone took 1 week to get it here. Thanks you for your help .

22 August 2026
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Reply from Jono & Johno

G'day Silva, thanks for the review! Glad we could help you track down that log lifter and turner when QLD stock was dry. Appreciate the support 👍

Rated 5 out of 5 stars

Easy to order

Easy to order
Fast delivery

24 August 2026
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Reply from Jono & Johno

Thanks for the top review, Phil! Always happy to keep things simple and get orders out the door fast. Give us a holler whenever you need the next lot!

Rated 1 out of 5 stars

These cheap pumps are unreliable and of…

These cheap pumps are unreliable and of poor quality. At the recent bushfires a 1 year old pump kept under cover had perished fuel lines when I came to use it. Now the pump governor does not work. I've learnt my lesson, never again. Fuel lines should not perish in 2 years. J and J are good with the comebacks but this doesn't improve the quality of what they sell. I paid a hefty price for not seeking quality, reliable machinery.

10 January 2026
Unprompted review
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Reply from Jono & Johno

G'day Russell, thanks for reaching out with your feedback. We're sorry to hear about your experience with the pump during such a critical time. Rubber fuel lines degrade naturally over time when petrol sits in them, which is why regular maintenance and fresh fuel are crucial for fire-readiness. We appreciate you sharing your thoughts and wish you all the best.

Rated 5 out of 5 stars

Great customer service!

Great customer service!
I ordered the wrong part, which by the way arrived quickly, and needed to return it for a refund.
Their response was terrific, with email and a phone call from them to quickly sort it out.

14 September 2026
Unprompted review
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Reply from Jono & Johno

G'day, appreciate the kind words! Whenever you're ready to grab the right part, give us a buzz or jump online—we'll get it out to you quick smart. Catch you next time!

Rated 5 out of 5 stars

Easy

Easy, good, reliable.

22 August 2026
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Reply from Jono & Johno

G'day David, legend! 📦👍 Easy, good, reliable—that's how we like to roll! Thanks for the review mate!

Rated 5 out of 5 stars

Johno and johno my go to for chainsaw…

Johno and johno my go to for chainsaw and small motor parts. Great prices and good postage.

23 August 2026
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Reply from Jono & Johno

Good on ya Graeme! Really appreciate you taking the time to leave us a review. Glad we could keep your gear running smooth once again!

Rated 5 out of 5 stars

Fantastic service

Fantastic service, great product and delivery to Central west NSW in a couple of days. Great work!

23 August 2026
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Reply from Jono & Johno

G'day Mark! Great to hear the order showed up quick and smooth. Spread the word to your mates if they ever need gear sorted!

Rated 5 out of 5 stars

Great product with great service as…

Great product with great service as usual.

23 August 2026
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Reply from Jono & Johno

Thanks for the top review Toni! 👍 Always happy to help get your order out the door smooth and safe. Catch you next time!

Rated 5 out of 5 stars

Got the right bar and chain

I have a common and less common chainsaw, spoke with the staff and got new bars and chains delivered a couple of days later at much lower cost than OEM gear. I would rather change out the bar and chain more often than go OEM.

20 August 2026
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Reply from Jono & Johno

G'day Bert, thanks for the review! Great to hear the team got you sorted with bars and chains for both saws quickly and saved you a bucket load over OEM. Appreciate the support mate!

Rated 5 out of 5 stars

Always prompt and accurate every thing…

Always prompt and accurate every thing as described

22 August 2026
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Reply from Jono & Johno

Good on ya Peter, thanks for backing us! Pass the word around to the rest of the crew if anyone else needs reliable gear delivered quick.

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