Champion Car Warranty Reviews 

I'd like to thank champion for making my recent experience quick and easy. I have their policy and took my car in because it was giving me a bumpy ride. Mechanic communicated with Champion and told them the engine mount needed replacing. Champion approved and payed the shop directly and promptly. Great customer service especially from Michelle Perry.

Had issue with my engine overheating. Took it in for service turns out it needed a new water pump. Champion paid out to my mechanic and I was in and out of the shop within less than a day. Great service with this company and I recommend

Reading a response from champion car warranty below was 100% not being truthful.
MOST importantly, when my auto needed warranty work, Mercedes called them to cover a $2400 bill for warranty service needed in my S auto. Mercedes was told it takes them two days to respond and their policy is not to respond within 24 hours. I called also and The woman on phone told me it takes at least TWO days and Ralph, the owner, sales manager, warranty decision maker, (chief cook and bottle washer) said 48 hours was their usual response time.
Champion finally got back to Mercedes and offered a $109 , YES a $109 part that they would send to them to replace the part needed. .NO INSTALLATION reimbursement, etc. $109 for $2400 of service needed. And to add insult, I had to pay the delivery charge for the part coming from China or wherever .
Mercedes told them they don’t install $109 parts for something that cost thousands.
They don’t install parts that may not work, etc. They would install non mercedes parts, but only from a reputable company. They don’t want to install a part that would give me additional problems or wouldn’t last.
I also inquired from an independent certified mechanic about using this part and not getting paid to install for labor. By the way, the door panel had to be disassembled and reassembled. The independent, although he would probably charge less hourly fee, agreed about the part!
I called good old Ralphie Woods to inquire about this conversation which the Mercedes manager said was
rude and nasty . As soon as Ralphie got on the phone, he said I just sent you a cancellation e mail for you to sign . BUT BEFORE he e mailed me the cancellation e mails, he sent an e mail requesting I SIGN the ORIGINAL CONTRACT which he never noticed before was not executed.
Not only hadn’t I asked for the cancellation , he decided to cancel me immediately. He e mailed me three times with the cancellations.
IN THE MEANTIME, I suppose as he sent these cancellations, HE PUT FRAUDULENTLY THROUGH TWO A D D I T I O N A L MONTHLY CHARGES ON MY CREDIT CARDS. So instead of having the regular monthly fee for the month charged to me, he put in two additional ones for a total of three for that month, all within a couple of days!
Ralphie Woods and company are not trustworthy. They are scammers and swindlers.
I wouldn't be surprised if they have opened and closed several of these companies when either the authorities catch up to himor he needs a change of name as his reputation was in the dump.
He might answer this, but I wouldn’t and won’t believe an iota of his words. Ralph, do not waste your breath answer this, it won’t be truthful.
DO NOT let him cheat anyone else!
Any positive postings were probably made by Ralph and his minions! You cannot believe anything he says or posts . There is no need for my signature as Ralph know who we are and I don’t need to have a BS answer from him. My words are completely truthful, and his deviation from this is just his being devious.

Scam
Fraudulent
Horrible

This is not a trustable company. Do your research, you will be surprised at how unprofessional, lack of communication with dealerships and amount of time they take to answer.

Not to mention they will find any loophole not to pay or fulfill their contract

About a year ago I signed up only to find out I have several months to go on my factory warranty. I called, canceled my account and received a refund. I was surprised when my factory warranty was up and when I called Champion they had all of my information and I was up and running with little hassle. Thanks! I give you an A+ for customer service.

I recently ran over some nails on the side of the road, resulting in my tire being damaged. I remembered my policy with Champion included rim and tire, so I called them up. They reimbursed me the full cost of the tire replacement, which was great. Customer service was also very nice, I spoke to Michelle. Overall I can tell this is a great company and I'm glad I purchased my warranty from them

I wanted to get a warranty for my husband on his prized Mercedes Benz. I don't know too much about cars but the gentleman I spoke with, I think his name was Ralph, was able to explain everything to me and come up with a policy that would cover us on everything we needed. He was very polite and encouraged me to think about my options and get all my ducks lined up in a row. I appreciated thqt he wasn't pushy with me. He also was able to get me a voucher to cover thecost of my next few car washes, which was splendid. I ended up purchasing with them. So far customer service has been very courteous and very helpful and timely in responding to my every request. I feel confident in my decision to buy and will recommend this company to friends and family.

I bought with this company because they were able to give me a much better rate than their competitors, and the list of covered items was much better was much better than I found with other companies. my recent experience with claims proved to me I made the right decision. My car broke down on the road in the middle of the night and I was almost a hundred miles from home. I called Champion and their roadside assistance team got a tow truck out to me quickly to tow my Buick to a local shop. Because I had to spend the night in a motel there, they even reimbursed me for that. In the morning they paid the claim to the mechanic and I was back on the road. This is a great company and I'm very pleased with my decision to be their customer

Bought a policy from Kyle on my Harley Davidson motorcycle. He totally understood what I needed from an extended warranty and got me a plan that fit that. It even included the rim and tire coverage, which was a great deal. I had to file a claim for a bent rim it sustained recently and it was a fast painless experience, they paid it out promptly. So far I'm very happy with them and they've been completely open, honest, and trustworthy.

After doing extensive internet searches. I found my experience with higher rated warranties on the Et were e trembly wrong. The value and coverage of Champion Car Warranty was light years ahead of ‘internet higher rated warranties’.Lawrence Andrews and his Supervisor Jack Taylor both answered my questions with dignity and respect while instilling quality and integrity into their product. As a ‘car guy’ I found value, experience since 2002 in this company. Working in the dealer and government fleet sectors have established a company that will be there in the future. I am happy with my four gold policies on 2BMW7series,1Mbz E class and my ‘baby’ anniversary Ed Porsche 911.

Lawrence sold me a policy on my Volvo S60 earlier this year. I found him to be very courteous and not at all pushy. He explained the plan and the claims process in a very concise manner. Recently, I had to go in for a claim and I also had a positive experience with that. My check engine light came on in my dashboard, so I took the car into the local auto repair shop. My mechanic told me the transmission was on its way out. I sent Champion the bill for the replacement and they paid the whole thing promptly. I was back on the road in one day. great company with stellar service all around.

My name is Ralph McComb. Fortunately I have not had a service issue. My issue stemmed from a billing situation but it was rectified immediately by Ralph and his assistant. Both of them were very professional and very aggressive on resolving the issue promptly. I'm happy with the customer service that I experienced.

I've had a policy with Champion since last year on my Hummer. Luckily, it's a pretty reliable car and only a few years old so I haven't needed to use this policy till recently. Anyway, recently the engine started overheating, so I took it in to be serviced. The mechanic advised me the issues stemmed from oil leaks and the head gasket had to be replaced. It was a huge expense, but I had him send the estimate to Champion. My claims agent (I believe his name was Jack Taylor) got it approved the next day and he paid the mechanic directly once the job was done. I'm very satisfied with the coverage and service I've received thus far, and would recommend this company.

I bought a plan from them with a gentlemen named Ralph in June. This was for my husband's old pickup truck he uses for work. Ralph helped me to get a plan that we could afford with our budget and that worked for us. Recently the AC on the truck wasnt working, so my husband brought it in to get fixed at the local auto repair. The company paid his full bill the same day. Glad we ended up buying from them and very happy with the service we've received

I had to take my Ford Explorer into the shop, it started giving me problems while steering. The mechanic told me it needed a whole new pump for the power steering. It cost a lot of money, but thankfully I had a policy with Champion. The shop got in communication with them and the claim was approved and they paid it in one day. Such a great company. My claims agent was Jack Taylor was so helpful in getting the repair approved so quickly.

SCAM Business! I can guarantee you the reviews of 5 stars are not real. They do not call back, they will not speak with the mechanics, they do not understand how to do business in California. Had a turbocharger that needed to be replaced.. They sent the turbocharger to the mechanic without speaking with them, why thats important is mechanics will not replace parts in a car with parts provided by champion warranty (mechanic cannot instal a part like this and ensure they fixed the issue due to not knowing the parts origin). It has been over a month and half and we are no where closer to having the car fixed. Also, they will only approve 2.5 hours worth of labor to replace the turbo charger.. over ten different mechanics have told us its at minimum a 5.5 hour job.. AKA Champions "rules/guidance" is under market rates and therefore they are hiding behind this to not cover the service and telling us we are out of luck.

I bought a Champion policy in May for my Maserati Ghibli and spoke to Kyle, who was very helpful and came up with a policy that would fit my needs. Back in July I noticed my car started to jerk when I'd step on the gas. Brought it into the mechanic and he told me it needed a total transmission replacement. I was so glad I had this policy then, Champion paid the full price on the repair. They've been completely professional and punctual with my every request and I'd recommend them to anyone needing an extended warranty.

I wouldn’t be surprised if this company ended up on the show American greed. So many misleading statements and lies from them.
Took the car to the dealership and was told the company would only pay 1/3 of what the dealership was charging us. Um okay we were out of pocket $200 for diagnostics. Would’ve been nice if champion car warranty told us from the beginning that they only pay the OEM national price. Felt a little misleading when they told us upon our signing up that “we just pay the bill” Then took the car to our mechanic. The price ended up being $1400 which we were authorized for half of that price. The part cost $900 and when we told them what it cost they told us they would overnight the part to the mechanic but our mechanic said they never did and that took a week of my husband asking “Where is the part?” “Oh it’s coming” LIE! They never sent it! Why lie?Then they told my husband they told our mechanic to just get the part by himself, um okay but why did my car have to sit in the shop for a week with nothing being done to it? Could’ve done that from the beginning. Our mechanic said he kept waiting for any part of communication from them. In total we were approved for $675 of the total cost of $1400 that our mechanic was charging. It took over a week for us to finally get them to pay our mechanic. We were told so many different things.”Oh, the guy who pays with the credit card isn’t here right now“ “let me put you on hold” “Let me have him call you back.”. After 3 or 4 days of this nonsense we finally got his number and left messages but he of course never returned our call. We were also told they will call your mechanic on Sunday even though we said our mechanic isn’t open on Sunday. They had so many stall tactics and excuses. Not getting the logic of a lot of their excuses other than they didn’t want to pay it. We couldn’t track down the guy with the credit card to pay what was authorized! meanwhile, my car sat there for two weeks with their excuses and stall tactics. We were very close to finally just calling our credit card company and just letting them know this company is a fraud and we need our money returned. My husband finally went to the mechanics shop so him and the mechanic can call this champion car warranty guy who supposedly holds the credit card to pay. He kept getting put on hold until finally my husband said “No please don’t put me on hold I just want this thing paid and please don’t call me back can you just please pay this now?“ And finally it got paid. I do not recommend this company at all and I wish that I would’ve went with the car dealerships warranty which would have been more in price but at least we would’ve been dealing with a reputable honest company. Please do not go to this company. The only reason why these people got a two star review is because they did actually pay something after we spent many days calling them to do so.

I bought a Champion warranty back in April for my 2013 Range Rover. I spoke with Lawrence who was very courteous and not pushy at all unlike some other warranty companies that wanted me to buy. He was also able to get me a big discount which I really appreciated. A month ago I needed to take the car in for repair, the mechanic had to replace the suspension, and Champion paid for the whole job promptly. Customer service (Michelle in particular) was courteous and helpful at every step of the way which definitely sets this company apart. I really appreciate them and would definitely recommend them to anyone needing a car warranty plan.