Every time I sent funds to the wrong address, ChangeNow has ALWAYS been able to recover the funds and re-route to the correct address within a few minutes. Excellent service!
Company replied
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See what reviewers are saying
I got stuck because my usual exchange (Kraken) didn’t have XMR available anymore. After looking around for alternatives, I tried ChangeNOW. The process was surprisingly simple. no complicated... See more
Company replied
My first successful crypto swap (XMR to BTC). My source of funds was an XMR GUI Client wallet (in other words not on an exchange). Had started the process at several other sites but ran into problem... See more
Company replied
Payment was confirmed in just a few seconds. I like the interface and it allows me to send the exact amount without worrying about conversion.
Company replied
Company details
- Cryptocurrency Service
- Alternative Financial Services
- Currency exchange service
- Financial Institution
- Money transfer service
- Non-bank financial service
Written by the company
ChangeNOW.io is a crypto management platform that empowers newcomers, professionals and businesses to handle their Web3 finances in a simple and secure way. Since 2017, ChangeNOW has evolved from a fast, secure and limitless instant crypto exchange to a platform where millions of users worldwide safely store, exchange, trade and stake their crypto assets.
ChangeNOW Crypto Exchange: Swap on the Go
Written by the company
- ChangeNOW offers rapid swaps for BTC, ETH, USDT, and hundreds of other assets directly to your wallet. We’ve removed the friction so you can focus on your gains, not on filling out forms.
Resilient by Design, Secure by DNA
Enjoy all the benefits of ChangeNOW:
- Signup-Free: Keep your swaps private.
- Massive Variety: Access 1500+ digital assets across 110+ blockchains.
- Your Keys, Your Coins: Your funds stay yours only – safe and secure.
- Fiat-Ready: Jump from money to better money instantly with support for 70+ fiat currencies.
Go PRO: Maximize Every Move
Upgrade your experience with a ChangeNOW PRO subscription plan and get more benefits, control, transparency, and efficiency.
Choose the plan that fits your strategy:
- Emerald: 0.1% Cashback + 40 AML Checks – Built for active clients who want smarter monitoring and added value.
- Brilliant: 0.2% Cashback + Unlimited AML Checks – Designed for power users who need flexibility, scale, and full compliance coverage.
Contact info
Euro House, Richmond Hill Road, VC0100, Kingstown, St. Vincent & Grenadines
- support@changenow.io
- changenow.io
ChangeNOW Pro
You should know
4.6
Excellent
13K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Customer Support was very friendly and…
Customer Support was very friendly and patient.
Can recommend!
14 May 2026
Unprompted review
Reply from ChangeNOW
Thank you for your kind words! We’re glad our support team could assist you with patience and care 😊
Best regards,
ChangeNOW Support Team
Fast and smoothly as always :-)
14 May 2026
Unprompted review
Reply from ChangeNOW
Hello! 😎
Thank you for your continued support! We’re happy to hear everything was fast and smooth as always ⚡💙
Really appreciate you choosing ChangeNOW!
Swift service
13 May 2026
Unprompted review
Reply from ChangeNOW
Hello! ⚡
Thank you for your feedback! We’re glad you enjoyed the swift service 🚀
Great Service
...great service: easy to use, fast and reliable - I will definitely use ChangeNOW again for future swaps and transfers !
12 May 2026
Reply from ChangeNOW
Thank you so much for your feedback! We’re glad to hear you found the service easy to use, fast, and reliable. Looking forward to helping with your future swaps and transfers 🚀
Best regards,
ChangeNOW Support Team
Reply from ChangeNOW
Love hearing that! 💚✨ Thanks for your trust!
Crypto exchange simple enough for an…
Crypto exchange simple enough for an old man like me - and quick. Have used them many times now and would recommend.
12 May 2026
Unprompted review
Reply from ChangeNOW
That’s what we like 😎💚
Really glad everything went smoothly and efficiently for you — thanks for sharing!
I appreciate the fast and easy process
I appreciate the fast and easy process, it helps this noob...
11 May 2026
Unprompted review
Reply from ChangeNOW
Hello! 😄 Thank you for your kind words! We’re glad the process was fast and easy for you — everyone starts somewhere, and we’re happy we could help ⚡💙
Great service!
11 May 2026
Reply from ChangeNOW
Hello! ✨ Thank you for your feedback! We’re happy to hear you had a great experience with our service ⚡💙
Super helpful customer service
Super helpful customer service! Gonna use these guys all the time!
11 May 2026
Reply from ChangeNOW
That means a lot 💚✨ Always happy to help whenever needed!
Why hasn't my transaction arrived yet?
Why hasn't my transaction arrived yet?
10 May 2026
Unprompted review
Reply from ChangeNOW
Hello! According to our records, your exchange is finished: https://xmrchain.net/tx/45648178559000364f738ea388416f7a45aba35d0a67aa2fbaa9a96ec87f4b8f
Please contact us at support@changenow.io if you require any further assistance!
Good day ,I really appreciate the way…
Good day ,I really appreciate the way you link it with my email but I don't really understand it well ,if I upload the VIP is not uploading and it continues back In the and also if I change in the exchange box and it also rolling without successful results so I send my coin into it maybe it might upload but it the same so I decided to withdraw my coin back I couldn't withdraw it out please I need you to help me so I can gain from what you gave me so it can change my life so please help me to work on it
11 May 2026
Reply from ChangeNOW
Hello! 😊
Thank you for the 5-star review and for sharing your experience with us 💙
We’re sorry to hear that you’re having difficulties with the app and withdrawals. Please contact our support team at support@changenow.io so we can take a closer look at the issue and assist you properly ⚡
Better than most change services
Better than most change services, took only 5 cents out of my 4.21 dollars when some services even applies fixed fees of 1 dollar
10 May 2026
Unprompted review
Reply from ChangeNOW
Hello! 💫
Thank you for your feedback! We’re glad to hear you appreciated the fair fees and smooth exchange experience ⚡
Providing competitive rates is very important to us, and we truly appreciate your support! 💙
I am a REAL beginner with crypto and…
I am a REAL beginner with crypto and Scott was there 100% to guide me to the solution. Well Done, Scott.
8 May 2026
Reply from ChangeNOW
Hello! Thank you for sharing your experience! We’re especially glad to hear that Scott was there to guide you and help make things easier as you’re getting started with crypto. We’ll be sure to pass your kind words along to him — he’ll really appreciate it! 🚀
Rapide Good Job 👍
9 May 2026
Unprompted review
Reply from ChangeNOW
Hello! Thank you for your feedback! We’re glad to hear everything was fast and smooth — good job to you too 😄💙
fast legit affordable its too good and…
fast legit affordable its too good and its actually real i am greatfull this exists
9 May 2026
Unprompted review
Reply from ChangeNOW
Thanks a lot for the amazing review! We’re really happy you enjoyed the service and found it fast, affordable, and trustworthy 🚀
Best regards,
ChangeNOW Support Team
Took care of the exchange / transfer…
Took care of the exchange / transfer within minutes, great service !
8 May 2026
Reply from ChangeNOW
Thank you! We’re glad the exchange was completed quickly and smoothly. We appreciate your feedback 🙌
Best regards,
ChangeNOW Support Team
very fast and reliable
8 May 2026
Unprompted review
Reply from ChangeNOW
Thank you for your feedback! We’re happy to hear you had a fast and reliable experience with us 🚀
Best regards,
ChangeNOW Support Team
Responsive support.
8 May 2026
Unprompted review
Reply from ChangeNOW
That means a lot 💚✨ Always happy to help whenever needed!
Reply from ChangeNOW
Hello! 🙌
Thank you for your kind words. We truly value your support! 💙
The agent was very professional and got…
The agent was very professional and got my issue was resolved very quickly.
7 May 2026
Reply from ChangeNOW
Hello! 🌟
Thank you for your feedback! We’re happy to hear that our agent was professional and helped resolve your issue quickly ⚡
We truly appreciate your support! 💙
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