Appalling service Continued to charge card for months after canceling services and somehow continue charging an expired card! Dodgy
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I would give 0 stars if I could—horrible experience with them. In the beginning, it sounded very nice and good. Sales managers were very 'sweat boy' and promised seamless integration within our l... See more
Company replied
Horrible - Didnt do all it said - There Shipping module is THE WORST - It took 2-5 min per order to ship - Then if you ship from Amazon or other market places you have to MANUALLY update the order on... See more
IWe have been with Channeladvisor for 8 years.They are best in class for the technically savvy user who are able to use business rules to optimize marketplace attributes. Unfortunately, the privat... See more
Company details
Written by the company
ChannelAdvisor (NYSE: ECOM) is a leading e-commerce cloud platform whose mission is to connect and optimize the world’s commerce. For two decades, ChannelAdvisor has helped brands and retailers worldwide improve their online performance by expanding sales channels, connecting with consumers, optimizing their operations for peak performance, and providing actionable analytics to improve competitiveness. Thousands of customers depend on ChannelAdvisor to securely power their sales and optimize fulfillment on channels such as Amazon, eBay, Google, Facebook, Zalando, Walmart, and hundreds more. For more information, visit www.channeladvisor.com.
Contact info
3025 Carrington Mill Blvd, 27560, Morrisville, United States
- 9192499798
- reviews-global@CHANNELADVISOR.COM
- channeladvisor.com
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Easy and quick to learn
Easy and quick to learn, Channel Advisor is very user friendly and the ongoing help is much appreciated.
I have been using Chanel Advisor for …
I have been using Chanel Advisor for several years now, I find the system to be user friendly, efficient and the support network excellent.
Amazing piece of software for your company
I have nothing but positive things to say about Channel Advisor. It has transformed the way our company works in all aspects, from many different points of view including customer services & product listing (and viewing the inventory). It is fast, slick & very user friendly.
I have worked at Chapel Interiors for 2 …
I have worked at Chapel Interiors for 2 and half years now and when I started the company had been using Channel Advisor for approx 1 year.
Channel Advisor is very user friendly and as the customer service manager, I find it easy to train new staff members to use it.
It has lots of great features and we would be lost without it.
Highly recommend for any business considering it.
Excellent Software
We've been working with Channeladvisor for around 9 months now and so far the experience has been extremely positive.
The software is easy to use, the training and setup have been excellent and simple and the variety of sites it can be plugged in to is good.
Always like for their to be further marketplaces to work with but Channeladvisor are way ahead of the competition right now.
Utterly Fantastic.
Utterly Fantastic.
Channel Advisor is one of the best pieces of software I have ever used. The ease of completing such long tasks, in such a short time and easy manner cannot be explained well enough until you try it.
The potential growth a company can gain from this is astounding and the results are fantastic. The customer service team is quick and always give positive answers.
Can't fault them in any way. 5 Stars.
Darren
Excellent seminar really worthwhile and …
Excellent seminar really worthwhile and the staff are very helpful.
Easy to use solution
Channel Advisor helped our business reach over 20 international marketplaces. It is a great easy to use aggregator. Helping manage our huge inventory having one place to edit our content. It also has simplified our order management process, making it easier, faster and more automated. Channel Advisor business rule makes it easy to do complex activities, pricing and tail make features unique to our business.
Premium Solution
I would describe ChannelAdvisor as a premium solution. Most impressively I have experienced almost zero downtime, less than 1% in errors and glitches with a rapid response to these issue, an excellent customer support structure with round the clock assistance and most of all our sales speak for themselves.
I would recommend ChannelAdvisor to anyone, a genuinely impressive e-commerce solution.
Great platform
Great platform.
It has been very useful for us in managing a large stock inventory across multiple marketplaces.
Channel Advisor has transformed our marketplaces selling
Channel Advisor marketplaces has transformed our online business. We've seen boosts in sales and margin as a result of features of the Channel Advisor platform (such as algorithmic repricers) and the ability to integrate with a huge number of different ecommerce marketplaces all over the world. We've barely scratched the surface of what is on offer. We've also seen big improvements in operational efficiency through improved feed and order management capabilities.
Channel Advisor staff have been on hand at every step of our journey, guiding us through new marketplace launches and even helping us obtain new relationships with trading platforms. We've benefited significantly from the extensive reporting suites and insights provided for all areas of the business.
Great piece of software to use
Great piece of software to use. Easy launching across channels & new marketplaces, would not hesitate to recommend!
Very positive - 5 Star Review
My overall opinion of Trustpilot is very positive and has worked very well for our websites which is why I have given a 5 star review.
Channel Advisor
Channel Advisor is the best 3rd party software I've experienced. Slick design and easy to use. I couldn't recommend it enough!
A great tool that gives us important …
A great tool that gives us important insight, would recommend. Although it's early days, the people have been a pleasure to work with so far and have worked hard to fix any teething problems you might expect during the inital setup.
Fantastic software.
This is the worst company I have ever …
This is the worst company I have ever dealt with. They take your money and that's all they care about. Promise you the world and do not deliver squat. Never the same people working there, get tossed around from person to person, and no one knows what is going on. Try to call and call and call and can't get anyone on the phone. When you finally get someone they want to charge you. Terrible company save you money.

Reply from ChannelAdvisor
Well worth hooking up to make the most …
Well worth hooking up to make the most from marketplaces. Good customer service and would recommend.
Highly Recommended
Very professional and experts in what they do. Will be working with these guys for the long term.
I highly recommend Channel Advisor
I highly recommend Channel Advisor. Their product is a big time and money saver. Their onboarding and customer service staff are excellent.
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