I've been buying from Charge for about 7 or 8 years by now, and I can assure you everything I've bought is high quality with prompt delivery. I especially recommend theanine & caffeine powder and also... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #64 of 84 best companies in Health food shop
- #201 of 277 best companies in Vitamin & Supplements Shop
- #37 of 49 best companies in Wholesaler
Written by the company
Charge Products is a UK health supplement company established in 2016, committed to providing high-quality supplements with honest labelling, clean formulations and excellent customer service. We are one of the UK's longest-established NMN supplement suppliers, having offered NMN products since 2016, and have continued to expand our range to include vitamins, minerals, amino acids, botanical extracts and specialist nutrition products. Many of our supplements are encapsulated in-house, giving us greater control over quality from start to finish. We focus on carefully selected ingredients, transparent product information and reliable UK dispatch, helping customers make informed choices with confidence. Our goal is simple: to provide premium-quality supplements at competitive prices, backed by knowledgeable customer support and a commitment to continuous improvement. Every customer matters to us, and every review helps us improve. Whether your feedback is positive or constructive, we genuinely appreciate you taking the time to share your experience.
Contact info
8 Tower field road - Unit 1 Tower field industrial estate , Office 1 Charge Products, ss3 9QE, southend, United Kingdom
- sales@chargeproducts.co.uk
- chargeproducts.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent product and fast delivery.
Didn’t get what I ordered
Didn’t get what I ordered ! However next time they say they will put extra in my NMN as I received a package that was £6 less, blackjack NMN. we shall see what transpires . Not had a problem in nearly two years of ordering

Reply from Charge Products UK
Excellent service
I barely ordered the product and it was delivered the next day. I also note that when I call the team they have clear communication, explain properly and advise solutions. I have been ordering from Charge Products for over a year now and find them very knowledgeable and efficient. Great customer service. Cannot fault it at all. 5 star service!
Excellent service as always.
Great product. Speedy delivery.
Found exactly what I was looking for. Delivery charge was really low and delivery was really fast-all the more impressive because item ordered a few days before Christmas. No fuss, efficient service. Excellent!
Brilliant customer service by Rio my…
Brilliant customer service by Rio my order got lost by royal mail and I got a prompt refund hopefully will be reordering soon I can't wait to try your products
I haven't received the products
I haven't received the products. The record says that it has been shipped. When will the goods arrive?
customer servuce is really Bad
Your customer servuce is really bad, I received nothing yet, the package was returned to your company due to insuficient Customs Paperwork, your Sales team told me it was my fault because I wasn't at home during delivery or because I rejected the Package. He said they would inly refund me the cost of the item , not the postage. Now he doesn't respond to my emails.
My response to Thier reply.
99% of what this Man said in Response is untrue, Customs rejected the package simple ?

Reply from Charge Products UK
Another seller scamming customers
I bought Monk fruit sugar from this company, Charge-Products-Uk which claims in the advertisement to be 100% pure Monk Fruit, however, when I received it, I discovered that it was a product mixed with Erythritol.
The problem in my opinion is being treated like an idiot by a company that doesn't respect its customers, I spent almost £20 on a fake product.

Reply from Charge Products UK
AMAZONG TOP QUALITY PRODICTS AND SERVICE
Been ordering from you from and recommending you for years,your service, delivery, packaging and product are of high standards...although price is rising a bit more but still great value...
Great prices and fast delivery
Great prices and fast delivery! They have products you can't find elsewhere.
Brilliant quick service with good…
Brilliant quick service with good quality products.
Fast delivery
Nothing Crap
Nothing because I haven't received my parcel!
I live in France and nobody has been able to help me.
a real down to earth service.all…
a real down to earth service.all mistakes are sorted out,great service.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







