CharityHost.org Reviews 30

TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

Really happy with my experience so far. The VPS specs are great for the price – stable, fast, and just as described. I ran into a small hiccup with a crypto payment (ended up short by a few cents), bu... See more

Company replied

Rated 5 out of 5 stars

Looking for a rock-solid host that won't let you down? I've personally tested a few providers, and while others offer comparable performance, Charity Host is the only one that has had zero downtime... See more

Company replied

Rated 5 out of 5 stars

I’m a student, and I’ve been using CharityHost’s services for almost half a year. Their service has never experienced any downtime. I’m really grateful that they provide this service for me. I use it... See more

Company replied

Rated 1 out of 5 stars

The VPS is priced at $1.25/month, but there's an additional $0.53 management fee at checkout. That's 42% of the sales price!

Company replied

Company details

  1. Web hosting company

Written by the company

50x SPEED PERFORMANCE WEB HOSTING for Websites That Need Speed! You can do MORE with Our Hosting Plans!


Contact info

3.7

Average

TrustScore 3.5 out of 5

30 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Management fee of 42% of the selling price

The VPS is priced at $1.25/month, but there's an additional $0.53 management fee at checkout.
That's 42% of the sales price!

25 October 2025
Unprompted review
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Reply from CharityHost.org

The VPS has a 50% discount on the monthly price from $2.50/month to $1.25/month recurring as if that were not an unbelievably great price.

The Administrative Fee is in the TOS agreement you agreed to by signing up. https://charityhost.org/tos

Rated 5 out of 5 stars

Solid VPS and Fantastic Support

Really happy with my experience so far. The VPS specs are great for the price – stable, fast, and just as described. I ran into a small hiccup with a crypto payment (ended up short by a few cents), but the support team was super quick to respond, waived the difference, and got my VPS activated right away. Friendly, professional, and very helpful. Definitely a hosting provider I can recommend.

9 August 2025
Unprompted review
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Reply from CharityHost.org

Thank you for your great feedback! We're glad you’re happy with the VPS and that our support quickly resolved the payment issue. We appreciate your recommendation and look forward to continuing to serve you!

Rated 5 out of 5 stars

Great support and pricing for nonprofits

Great support, amazing prices, especially for nonprofits looking to save money on overhead costs.

1 May 2025
Unprompted review
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Reply from CharityHost.org

Thank you so much for your kind words—we’re delighted to support nonprofits and help you save on essential services!

Rated 1 out of 5 stars

Poor comprehension of my English during pre-sales communication and now they are harassing me and lying about what was said

I'm not giving this hoster a 1 star because I never used them, but I did have a negative interaction with pre-sales & they never even responded back to me after I left a message on their live chat. I had to reach out to them again.

They say they don't man it 24/7 which is fine, but even the next day I didn't get a response.

After reading why people gave them a 1 star, thank GAWD I had issues with them because they would have taken down my review site & my Truther site saying I'm not allowed to speak the Truth or post negative reviews about companies.

That's what this world has come to people, the evils are STOPPING you from speaking your TRUTH, whatever that may be. Look up the Frankfurt school that came to the US in the 1930s and taught the kids not to say anything Truthful or negative.

That turned into this whole PC BS and now everything online is censored by FB, TW, hosters, auto responder list companies, evil YT, you name it.

Unless you have your own forum, you WILL be told what you can & can't say & I'm not talking about telling people to go kill someone innocent.

They control the internet & all of these terrible companies support their evilness.

THAT'S CALLED CENSORSHIP, and it's a form of SLAVERY & if you think that's all they do, then you are NOT awake!

Back to this hoster - My experience with them is that they didn't understand my English.

They couldn't even clearly answer my question about whether the stats I gave them with my current hoster match their tier 2 which is within my budget, but I needed to make sure everything I need they have on that tier.

They were fixated on me not using their email server for emails & paying another company to do that.

I know they can't guarantee it hits the inbox, but considering the guy seemed fixated on this at least 2-3 times, this had me concerned. I don't want to have to pay extra for an email server just to make sure my emails even get sent or arrive.

They don't have a reseller package on their site, so I asked them if they have one.

I told them my reseller account is only for me to divide up my sites & then he started talking about me not being able to bill my clients. sigh, so they have poor memories or they just don't read & understand what I said in the first place.

That's a huge red flag for me.

I also got irked that their signature was asking everyone to rate them here on TP when I haven't even used them yet. Well, that's why I'm here LOL becaue of that signature in their tickets.

You should only ask customers who have used your service to rate you.

I went to respond to their last email literally within 6 hours, & they had already closed it LOL My guess is that it was closed the minute he wrote his last response, & the fact that it doesn't re-open when I respond to it is also not good business practice IMO.

Note: despite their response below making it seem like they are so mature, this company just accused me of being defamatory and I thank Trust Pilot for being smart enough to see it was nothing of the sort.

This is where we are headed people. The evils who control our world don't allow us to speak not just the Truth, but our own opinions UNLESS everyone is given 5 stars and you speak only nice positive things (that's the new age cult) about them.

It's disgusting to me that I can't even give a Truthful negative treview to a company without being lied about saying I'm defaming them. I lowered them down to 2 stars from 3 because of wasting my time & stressing me out.

07-29-25 - My 2nd update to my review - This company is now harassing me. I updated my review after the word "Note" to reflect the fact that they lied to Trust Pilot saying I was defamatory.

After that update, do you know how many times they then responded to my review after their first response? Can you even take a guess? 12 TIMES!!!! That's how many emails I got.

Now they are lying saying I said things I didn't. Implying I was nasty when I wasn't. I said to Andrew that he didn't undrestand. me WHICH IS THE TRUTH.

The rest about defaming them is a LIE. The rest about me getting angry about their discount is a lie. It never happened. I have the exact text I wrote. They are LIARS.

Then they lie & say I compared them to marxists & fascists LOL NOWHERE did I ever say such a thing.

I told you, they don't understand ENGLISH & they clearly exagerate to try & make me out to be the problem. At this point this goes beyond not understanding English.

Their solution to a negative review is to attack people (or me) online & make things worse than they already were.

If they continue with this type of aggressive cyber stalking behavior, plus continue lying about what I said, this won't be my only review.

I've now lowered them down to 1 review.

They clearly have no work to do because they spent the last 2-3 days harassing me & lying about what I said in my verty short 5 emails & in this review.

9 July 2025
Unprompted review
CharityHost.org logo

Reply from CharityHost.org

Thank you for sharing your feedback—we know we can't meet everyone's expectations in every situation, but we truly respect our customers expressed opinions (whether true or not, it is the right to express opinions that we respect) and appreciate you taking the time to let us know your concerns.

We respect your right to express your opinion, even though it does not fully reflect the facts of the interaction and this review is indeed a demeaning attack that is CLEARLY DEFAMATORY BECAUSE IT IS RIPE WITH FALSE STATEMENTS (whether stemming from your confusion and frustration of misunderstanding of the services expressed or not) AND MAKING REFERENCES COMPARING US TO MARXISTS IN AN ATTEMPT TO COMPARE US TO FASCISTS, and THAT IS DEFAMATION (that is, whether Trustpilot is permissive and allows defamation according to their auto-scanner, is another concern). Quote: "Frankfurt school that came to the US in the 1930s"

Additionally, we are native English speakers, so your comment is incorrect. Your lack of discerning the difference between a tier 2 web hosting and any of the 4 VPS plans and this lack of understanding led you to confusion and improper aggressive communication with us while still not asking the right questions to get clarifications.

We clearly understood the situation. However, we cannot say the same about your experience due to the obvious lack of understanding when we explained. We understand you rated us 3 star, then 2 star, then 1 star. It really shows lack of sensibility on what matters in reviews and mutual respectful communication between hosting provider and customer.

The situation: we further extended you a discount for nonprofit status, and you then accused us of requesting nonprofit status verification, even though we waived that requirement for your nonprofits since we respect that your opinion is that nonprofits are what you called "evil" because they register with governments for that status. So we respected your opinion, we waived the requirement for the ongoing discount 50% to 75% discount (depending on the service and level)

We would like to clarify that while you were not yet a customer (and still are not), our staff made every effort to answer your questions thoroughly, despite the complexity of your misunderstanding surrounding the differences between web hosting and VPS services and confusion there, we did not receive requests for further clarification from you. Furthermore, we explained we do not provide reseller accounts at this time and explained how the web hosting accounts already have user and web site isolation capabilities which is what you were seeking to use reseller accounts for. That was another point you confused. Also, we explained you can use the web host services for sending and receiving mail, we suggest that for optimal delivery you use a dedicated SMTP mail service because we do not guarantee deliver from web hosting accounts due to the shared IP nature of the service, although it is entirely optional to not use external dedicated SMTP services and use the web hosting SMTP services and IP addresses. You misunderstood and misconstrued this as well.

We acknowledge that the conversation became tense, and after you communicated your decision not to continue with our services, we concluded the ticket accordingly. Closing the ticket does not prevent you from opening a new one, and you are always welcome to submit additional questions through our website.

After all this effort to demean our organization and all our efforts to amend the situation, it is clear being 100% focused on berating, demeaning and discrediting for enjoyment and perhaps some self-gratification of destruction. You know what that is called? Cyber trolling, lying upon lying.

Quote: "Now they are lying saying I said things I didn't. Implying I was nasty when I wasn't." We have evidence in the tickets. Anyhow, best of luck.

Rated 1 out of 5 stars

Patience less host

4days was given to take backup, but within 24 hours VPS was recreated and given a upgrade which doesn't needed. No patience from a host.

14 May 2025
Unprompted review
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Reply from CharityHost.org

During a required host migration, we identified that your server had incorrect disk allocations, which posed a risk to the migration process. To ensure all VPS were properly configured and the migration could proceed smoothly, we had to take immediate action.

Please note that maintaining secure backups of your server data is the customer’s responsibility unless a backup addon has been purchased. If you have any questions or need assistance with backup solutions in the future, our team is here to help.

Rated 5 out of 5 stars

Rock-solid Host

Looking for a rock-solid host that won't let you down? I've personally tested a few providers, and while others offer comparable performance, Charity Host is the only one that has had zero downtime and zero issues so far. In many ways, you are more connected to the hardware than the name brand cloud providers that lure people in with free credits.

If you're serious about finding a reliable host check out Charity Host.

22 December 2024
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Reply from CharityHost.org

Thank you so much for your thoughtful review and for sharing your experience! We're committed to providing reliable, high-performance hosting with a personal touch, and it's great to hear that our efforts have made a difference for you. Your feedback motivates our team to keep delivering the stability and direct hardware access that set us apart from larger providers. If you ever have suggestions or need assistance, we're always here to help. Thanks again for choosing Charity Host!

Rated 5 out of 5 stars

VPS performance is very good and very stable

I have been using charityhost for a while, and both the stability and price are very good. I have purchased various configurations of VPS, and compared to other service providers, the performance of the same configuration VPS is better. Overall, it is very worth buying.

28 April 2025
Unprompted review
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Reply from CharityHost.org

Thank you for your continued trust and positive feedback! We're thrilled to hear that you find our VPS stability and pricing to be excellent, and that our performance stands out compared to other providers. Delivering high-quality, reliable service is our top priority, and your satisfaction means a lot to us. We look forward to supporting your hosting needs with even more great options in the future!

Rated 5 out of 5 stars

VERY GOOD SERVER !

CharityHost.org is very good merchant, I experienced excellent service, they give extra surprise to their users and help them to get better service, and the service is not bad compared to Google Cloud, their service made my schooling faster and better, thank you very much to the team for their dedication!

27 April 2025
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Reply from CharityHost.org

Thank you for the nice review! We greatly appreciate you as a great and kind customer!

Rated 5 out of 5 stars

Everything is so smooth

Everything is so smooth!

Setup takes no time at all, the control panel changed last year to a new portal and of course there were a couple of things that worked differently, but support were fast to point me in the right direction.

Talking of support, whoever answers the support ticket is knowledgeable, not following some daft script, and willing to work at the level of the person making the request. I had some slightly weird requirements and they were sorted out within a day.

Price is excellent for the connection speed and services on offer.

Fully recommend these folks!

27 April 2025
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Reply from CharityHost.org

Thank you for the kind review! We are very grateful to have you on board!

Rated 5 out of 5 stars

I have been using Charityhost for my…

I have been using Charityhost for my VPS hosting needs, and the experience has been outstanding. From the outset, their service has demonstrated remarkable stability, with no significant downtime since I started. This reliability is crucial for anyone running online operations, and Charityhost has certainly delivered in this aspect.

1 February 2025
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Reply from CharityHost.org

Thank you! We greatly appreciate you as a customer!

Rated 5 out of 5 stars

Great value

I've been using their VPS for several months to host personal projects and it's been fantastic, rock-solid performance with zero issues. They also occasionally offer free services for existing customers to try out, which is a nice token of appreciation.

26 April 2025
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Reply from CharityHost.org

Much appreciated! Thank you for the review!

Rated 5 out of 5 stars

Very Affordable Price

I bought one of their VPS in Nov 2024. So far so good and I'm happy with it. It's very affordable vps and the network also adequate with a quite generous bandwidth given.

26 April 2025
CharityHost.org logo

Reply from CharityHost.org

Thank you for the review! We do our best to support customers and provide the best quality and value possible.

Rated 1 out of 5 stars

not an actual charity

Despite the name, this hosting provider is not an actual charity, but is registered as a for-profit company.

24 April 2025
Unprompted review
CharityHost.org logo

Reply from CharityHost.org

Thank you for your feedback and for raising these important points. We want to clarify that while we provide deeply discounted services—often at cost or with up to 75% off—for nonprofits and charities, CharityHost.org is not itself a registered nonprofit organization. The decision not to pursue 501(c)(3) status is due to the significant regulatory, administrative, and financial requirements involved in the U.S., such as maintaining a board and ongoing compliance. For now, we operate as an LLC to focus our resources on supporting our customers and charitable initiatives as effectively as possible.

We are committed to addressing all concerns respectfully and ethically. While we strive for transparency and continuous improvement, we recognize that no organization is perfect. We ask that discussions remain constructive; repeated negative or misleading reviews do not help foster a fair dialogue. We value honest feedback and are always open to addressing genuine concerns, but we encourage all participants to engage respectfully and avoid personal attacks or trolling, which undermine productive conversation.

Thank you for your understanding.

Rated 5 out of 5 stars

Cheap and stable

Got one half year ago. So far so good.no down time at all! And what's more the price is so cheap and good enough for me! Thanks bro

26 April 2025
Unprompted review
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Reply from CharityHost.org

You are welcome! Reach out anytime on our site :)

Rated 5 out of 5 stars

An Exceptionally Friendly Hosting Provider

I’m a student, and I’ve been using CharityHost’s services for almost half a year. Their service has never experienced any downtime. I’m really grateful that they provide this service for me. I use it for learning purposes, and it’s been very stable. Whenever I run into issues, their customer support responds quickly and resolves them efficiently. Who wouldn’t love a provider that offers reasonable prices and has friendly, lightning-fast support?

26 April 2025
Unprompted review
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Reply from CharityHost.org

We cherish and appreciate you as a customer! Thank you!

Rated 5 out of 5 stars

Definitely recommend

I have a service with them for about 3 months already and i'm very happy so far. Reliable, stable and fast. Great support also.
Definitely recommend.

7 February 2025
Unprompted review
CharityHost.org logo

Reply from CharityHost.org

Great! Glad you enjoy! Thank you for the nice review!

Rated 1 out of 5 stars

Unable to admit mistakes and treats customers poorly.

The team behind this company is only interested in doubling down on insisting that they are right, and that their customer base is wrong. They throw around names and demonstrate poor technical understanding of server and data management, as well as disregard the meaning of customer privacy and trust.

Even if they provided perfect services, their behavior in response to customers justifiably speaking out about transgressions against them and unclear AUP/TOS terms makes this company a no-go for me, and hopefully for anyone else who comes across this review.

5 November 2024
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Reply from CharityHost.org

Thank you for sharing your thoughts. We take pride in providing quality services and responsive support to all our customers, and we believe our existing clients can attest to this commitment.

We strive to maintain a respectful and constructive environment for everyone. While we welcome all feedback, we do not tolerate insults, personal attacks, or trolling, as these violate our Acceptable Use Policy. We ask that all interactions—public or private—remain professional and respectful.

Thank you for your understanding.

Rated 5 out of 5 stars

I’ve been using CharityHost’s 500 GB…

I’ve been using CharityHost’s 500 GB HDD plan to store my stream recordings, and it’s been quietly reliable—no unexpected downtime and steady transfer speeds day in, day out. Their prices are hard to beat, and the regular promotions make upgrading or adding services very affordable. Support replies are straightforward and helpful, which gives me confidence that problems will be handled if they come up. Overall, solid service and excellent value.

On a personal note, I haven’t run into any frustrating issues so far. I’ve opened a few tickets with reasonable requests, and each one was met with a friendly, fast response and a practical solution. The plan comfortably keeps more than a month of my recordings, and I’ve never lost a file due to network hiccups. My experience has been excellent, and I’m hoping to see equally good discount offers when my plan is up for renewal next year.

3 March 2025
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Reply from CharityHost.org

Thank you for you honest review! Appreciate it.

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