While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
n the spring of 1978, Brothers Cliff and Charles Underwood founded Underwood Leathers Ltd. in Dallas, Texas with a mission statement for "Unsurpassed Excellence in Fine Leathergoods". For over 30 years our products were available only through a select group of exclusive retailers including BLOOMINGDALES®, BARNEYS NEW YORK® and NEIMAN MARCUS® to name but a few. Now headquartered in Arizona, we specialize in American Alligator Accessories and have evolved into a High End, On-Line Retailer selling primarily through www.CharlesUnderwood.biz and Amazon.
100 EASY STREET, #1129, 85377, CAREFREE, United States
Wonderful family business that is pleasant and responsive to any reasonable request
Reply from Charles Underwood Fine Leathergoods
Hello Dan,
We appreciate your kind comments and taking the time to write a review of our company.
Sincerely,
Charles Underwood Fine Leathergoods
the finest quality...…can't say enough great things about my experience with Charles. His craftsmanship is superb
Reply from Charles Underwood Fine Leathergoods
Hello Claire,
Thank you for your "5-Star" rating on our Collection and we appreciate your business.
Sincerely,
Charles Underwood Fine Leathergoods
The alligator belt I Purchased was the Finest I’ve seen. Also The price was right.
Even the packaging was First class!
Rosa Mazzei
Reply from Charles Underwood Fine Leathergoods
Hello Rosa,
So glad to hear you were very happy with the Quality, Price and Packaging of our American Alligator Belt. We appreciate the "5-Star" rating and the "First Class" compliment too !
Sincerely,
Charles Underwood Fine Leathergoods
Excellent customer service experience. Quality of my alligator wallet is top notch.
Reply from Charles Underwood Fine Leathergoods
Hello Norman,
We appreciate your business and take great pride in providing excellent Customer Service and Quality. Thank you for the compliments on both and we look forward to working with you again.
Sincerely,
Charles Underwood Fine Leathergoods
I would recommend this company 100%!!! Any question I asked was answered professionally ! I can’t say enough about the quality of their products. Very helpful and informative!
Reply from Charles Underwood Fine Leathergoods
Hello Jo Ellen,
We appreciate your 100% "5-Star" rating ! Since 1978, our family business has always believed our greatest strength has been to build a helpful and informative relationship with our Customers for many years. Thank you for your compliments and we look forward to hearing from you again.
Sincerely,
Charles Underwood Fine Leathergoods
I really like my alligator belt which was a gift. However the gift as much for a size that was much to big for me. So Charles Underwood's customer service group was very responsive in processing an exchange for the correct size. In fact I'm wearing the belt today.
Reply from Charles Underwood Fine Leathergoods
So glad you're pleased with your American Alligator Belt which you received as a gift.
Our Customer Service is always available to help with Size exchanges, etc. and it's great to hear that you are now wearing the perfect size and will enjoy it for many years.
Sincerely,
Charles Underwood Fine Leathergoods
Great quality...ordered a couple of items and will definitely order from them again!
Reply from Charles Underwood Fine Leathergoods
Thank you for your 5 Star Review. We appreciate your business.
Sincerely,
Charles Underwood Fine Leathergoods
Reply from Charles Underwood Fine Leathergoods
Thank you for your 5 Star Review. We appreciate your business.
Sincerely,
Charles Underwood Fine Leathergoods
Charles Underwood leather goods are the finest quality. An added bonus is the really excellent customer service. It is a pleasure to do business with them
Reply from Charles Underwood Fine Leathergoods
Thank you for your 5 Star Review. We appreciate your business.
Sincerely,
Charles Underwood Fine Leathergoods
Excellent service. Quality of belts were much better than others at comparable prices.
Reply from Charles Underwood Fine Leathergoods
Thank you for your 5 Star Review. We appreciate your business.
Sincerely,
Charles Underwood Fine Leathergoods
Reply from Charles Underwood Fine Leathergoods
Thank you for your 5 Star Review. We appreciate your business.
Sincerely,
Charles Underwood Fine Leathergoods
Charles Underwood has the highest quality workmanship I have seen anywhere, I’d never buy a wallet or belt from anyone else, and haven’t in years
Reply from Charles Underwood Fine Leathergoods
Thank you for your 5 Star Review. We appreciate your business.
Sincerely,
Charles Underwood Fine Leathergoods
I have ordered a number of custom items. Top notch.
Reply from Charles Underwood Fine Leathergoods
Thank you for your 5 Star Review. We appreciate your business.
Sincerely,
Charles Underwood Fine Leathergoods
Made online shopping personal and quality service .
Reply from Charles Underwood Fine Leathergoods
Thank you for your 5 Star Review. We appreciate your business.
Sincerely,
Charles Underwood Fine Leathergoods
Outstanding Quality and Service. My wallet and Belts are amazing.
Reply from Charles Underwood Fine Leathergoods
Thank you for your 5 Star Review. We appreciate your business.
Sincerely,
Charles Underwood Fine Leathergoods
Quality craftmanship and excellent service. I recommend them highly.
Reply from Charles Underwood Fine Leathergoods
Thank you for your 5 Star Review. We appreciate your business.
Sincerely,
Charles Underwood Fine Leathergoods
Reply from Charles Underwood Fine Leathergoods
Thank you for your 5 Star Review. We appreciate your business.
Sincerely,
Charles Underwood Fine Leathergoods
Have had my belt for about a year now and it has held up amazingly. Definitely lots of craftsmanship and care put into the belt. Will definitely be buying more belts from here. Also love that it came with both a golf and silver buckle so very versatile
Reply from Charles Underwood Fine Leathergoods
Thank you for your 5 Star Review. We appreciate your business.
Sincerely,
Charles Underwood Fine Leathergoods
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
