What an experience! I placed an order for 3 necklaces with 3 gift boxes. After hitting submit - I realized I had submitted for 300 gift boxes and 2 necklaces needed to be in a different metal! I quick... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
The Uniquely Yours Monogram Jewelry
Contact info
United States
- charmlry.com
Replied to 89% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Necklace and Keychains
Charmly has helped me create a wonderful masterpiece twice already. They have been very responsive and creative with their products. I will be going to this company in the future for any custom jewelry pieces that will hold meaning.
It was very easy to do
It was very easy to do. Everything was done and delivered on time. If I had questions emails were answered quickly and they were extremely helpful in separating purchases since one was sent as a gift and was under time constraints. I would highly recommend them.
The design team made a mistake on the…
The design team made a mistake on the card, after raising it with them they advised the only way I could recive the correct card was to pay an additional fee. For a mistake they made. Poor customer service.
The jewellery is visually pleasing but small and thin.
Beautiful Jewellery, shame about the card
The necklace itself was perfect and the process of getting it designed and shipped was quick and easy. However, the card that explains the symbols included came damaged, the O had been scrapped making it look like a C, which is a shame as it's a beautiful keepsake and for the money thought this would have been done a bit better.
The design and approval process was…
The design and approval process was well communicated and appreciated had the ability to provide comments or requests prior to them creating the piece. I only wish in the bracket I could have seen how they planned to place the charms and birthstone as I wasn't pleased with the placement of the stone. There were two charms and one birthstone (same birth month) and rather than put in between the charms they put to the side of one and then the two charms.
Other than that, they shipped when they said they would and received on time. Both recipients loved them.
Beautiful pieces created just for you
Beautiful pieces created just for you. They respond quickly to any questions you have!
Mine turned out perfect and I got it in…
Mine turned out perfect and I got it in time for Xmas. My mom loved it seeing the whole families initials. She was wearing it today actually. So very cool necklace.
When I found this company it was…
When I found this company it was perfect timing. Were very on top of it talking to me and taking the time to really trying they I want it. Yes, it took time the whole process but definitely worth it.
So I got it for me as a Christmas present to myself. It had at the time my boyfriend (he is my fiancé now.) I got a necklace with his initial and mine. So N and S. I also got a bracelet with one charm that says his name and one that says mine with the birth stones. I received a couple weeks before Christmas. But he proposed at Christmas so now we are planning our wedding. But I think I might add to my bracelet the 4 lagged kiddos names. It really is a beautiful love story.
We meet online he lives in Oregon and I leave in Idaho. Now we are engaged.
Perfect One of a Kind Gift
I ordered bag charms for some of my friends. I loved the first design. No changes needed. It was perfect! Highly recommend for a unique gift!
I purchased necklaces for myself and my…
I purchased necklaces for myself and my sisters-in-law. They are beautiful! We had the initials for all the members of the family in the designs. The kids loved finding their letters. They are well made. It was fun to get the designs and to have the opportunity to make/request changes. My items came within the expected time frame. I plan to purchase more for myself and as gifts for friends.
Charmly delivers a beautiful piece of…
Charmly delivers a beautiful piece of jewelry with a one of a kind design with incredible customer service. To know exactly where your piece/pieces are during the whole process is a one of a kind experience! Truly remarkable!
The process was simple
The process was simple. My wife loved it. Would definitely recommend.
Service was great and product was…
Service was great and product was shipped in a timely manner! The only thing I would have appreciated more would have been 2 or 3 design options to choose from instead of a single option being sent and the option to have them redo it if not liked. Otherwise it was great!
Beautiful Jewelry
Charmlry was great to work with. I changed my design 3 times before deciding on which one I liked the best. They always responded quickly by providing a new design within a day or 2. I would use them again in the future.
Brilliant just Brilliant
From the process of ordering to receiving the package was just fantastic I was kept up to date of every aspect,from the actual ordering of the gift up until the day it was posted,was bought a a gift for my wife and she absolutely adores it
Thank you charmly😍😍
the item turned up promptly and was…
the item turned up promptly and was exactly what i wanted. my partner loves jewellery so i was worried it wouldnt be as good quality as shes use to however it was perfect.
Amazing art work
The charms created were amazing and the best gifts I’ve ever given. The friends and loved ones who received them were thrilled and boasted about how they were one of the most heart felt gifts they’ve ever received.
Unique designs with meaning
I ordered these for my girls and they turned out great! Unique designs with meaning.
My wife loved the necklace we got!!
My wife loved the necklace we got!!! It was a quick process and great quality
Highly recommend!
Great communication from the beginning. I bought 4 unique pieces and they were loved by all!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








