Chasebankingonlinenow 

WORST CUSTOMER SERVICE EVER. Like other reviewers, I, too, have had the experience of them closing an account after a sizeable deposit ($4K) with NO EXPLANATION. My brother and I share a joint account and it has taken us over two months to get them to even talk about sending us our deposit back. We don't care about the closed account. After this experience we would never use Chase bank again. I am not one to complain, but this was just the biggest scam I have ever encountered.

Attention Chase thanks it's not a bank you would like to partner with
customer service is extremely bad and very rude
Took my money had me talk to the fraudulent fraud department on a deposit check
They're claiming the person who wrote the check wrote a fraud check why else would it goes to the
But ten days they'll release the money
So for 10 days they take and use your money and not pay you interest and then charge you for the 10 days they kept your money
This is not a type of Bank you want to do business with people
I know
but stick to your Bank of Americas and your Wells Fargo's but do not go to Chase Bank
Thieves and Liars don't use this Bank

I have the worst experience ever with chase bank. They closed my account three months ago and I was told they will mail check which I haven’t got till now.

The bank will not allow me to dispute my travel transaction when I lost everything due to covid-19.

I give Chase an F on climate. As the biggest U.S. bank, Chase could fund our future to move towards clean renewable energy. Instead, Chase has invested a huge amount of money in the fossil fuel industry—more than any other bank in the world. The future of our planet is in the hands of some of the wealthiest people on Earth and they are choosing to use this wealth to continue their path of destruction. Chase needs to make a new choice. Choose to fund a sustainable future or there can be no future at all.

Indian / China customer service what a shame !

I never knew that a bank has the right to withhold funds from a check deposited into an account. Recently, I deposited a rather large dollar amount check from an investment account into my Chase savings account. I discovered that Chase put a hold on the funds for seven business days. I checked with the investment company and found that the funds were transferred on the date of my deposit. I spoke with Chase bank representatives, both in person, via secure online messages, and via telephone. Even though I provided proof of the transfer, not one person could provide a reason for the bank holding the funds. I've been a Chase customer for more than twenty years. Because of the above, I will be moving my business to another bank.

Banking from home or while traveling is painless. I’m able to transfer funds between accounts at other banks. My credit card with them does not charge foreign transaction fees. And I get airline miles for purchases.

“just amazing ! my favorite bank and my favorite company !”

Chase Online Banking and Chase credit cards

I've been using Chase credit cards for many years along with Chase Online Banking and been happy with it for years except for one error they made on my credit rating a year ago. They made a negative posting in error when my rating was 819 and they took it down to around 799 as I remember, because of the error. I happened to catch it and called them up and explained it to them and it was corrected. I've always considered a decent bank until about a month ago when a fraud case developed between Amazon.com, and one of their sellers who committed the fraud on me for the amount of $708.00 which was reported to the sheriff's office where a case was filed on the entities. Amazon said they would recover the money in 7 to 10 days which they never did. Chase was to recover the full amount and reimburse me as well, but they only collected one part of the amount, $249.61 and the rest was and is in limbo. Chase said they did what they could and left me hanging saying that was all they could. That's when the conversations started between me and Chase and Amazon, and every time you talked to a different person and got a different story. Chase was to get a full refund in 7 to 10 days as well, and it never happened. I kept getting the run around from both firms, never getting the same answer twice. Chase became more like Amazon and it was most frustrating thing I've ever dealt with in my life, and still is not resolved. When there is a real problem, Chase doesn't have the system or the people to handle a problem properly, and was as disappointing as well as Amazon. After this experience which has gone on for almost two months, I'm getting rid of four different Chase cards including my Blue Sapphire card which is really a great card and I'm getting rid of my Chase online banking account and going to Zion Bank which has a great online banking system as well which I noticed is quicker and easier to use than Chase. Chase has turned out to be a great disappoint especially when things get rough and they don't seem to know what they are doing, except adding to the confusion and misinformation.