Chase Vintage Reviews 3

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Handbags Shop

Written by the company

Here at Chase Vintage, we believe in second chances. That's why all of our items are in a preloved condition ready to be re-loved in a new home - whether you are someone with an extensive collection, or on the hunt for your first designer piece. Chase Vintage specialises in authentic timeless pieces for those who appreciate exceptional craftsmanship and sustainable shopping. Each item you see on our website is carefully hand selected by us, ensuring you get the very best out of your purchase. When buying preloved, you are supporting sustainable and environmentally conscious shopping. Our ethos is built upon our desire to provide 'luxury for less'. We understand that shopping luxury comes with great investment, that's why we strive to offer our items at attainable prices. We pride ourselves in our commitment to remaining a transparent and trustworthy go-to option for authentic preloved designer goods.


Contact info

4.0

Great

TrustScore 4 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience with this seller

Great experience with this seller. Items as described, authentication certificate supplied and fast shipping. Items arrive packaged well while also feeling like a luxury purchase. Very fair prices, would recommend.

30 April 2026
Unprompted review
Chase Vintage logo

Reply from Chase Vintage

Hey Sammy!

Thank you for taking the time to leave such a great review! We're so pleased to hear that you were happy with your purchase and that everything met your expectations. Our packaging is all about giving you the luxury experience, even when shopping preloved, so it's lovely to hear that this stood out to you. 

Thanks again for your recommendation - we really appreciate your support and hope to see you back again soon!

Kind regards,
Chase Vintage

Rated 5 out of 5 stars

Excellent communication and service

Excellent communication and service, even organising my delivery for a day that was convenient for me

6 June 2026
Unprompted review
Chase Vintage logo

Reply from Chase Vintage

Hey Anna!

Thanks so much for your lovely review! We're really pleased to hear you were happy with the service and communication. We know how important it is to have delivery on a day that works for you, so we're glad we could make that happen. Thanks again for choosing us, and we hope to see you again soon!

Kind regards,
Chase Vintage

Rated 5 out of 5 stars

Amazing Customer Service

The best customer service I have experienced. I couldn’t recommend Chase Vintage enough, the bag was just as described and delivery was very quick and well packaged. I will definitely be purchasing from Chase Vintage again and would recommend to anyone that here is the place to buy pre-loved items.

Thank you so much for all your help!

25 May 2026
Unprompted review
Chase Vintage logo

Reply from Chase Vintage

Hey Mia!

Thank you so much for such a lovely review, this means a lot to us.

We’re so happy that you loved your bag and that you had a great experience shopping with us. It's amazing to hear such lovely feedback, and we’re really glad we met your expectations.

Thank you again for supporting our small business and for recommending us, we really appreciate it. We can’t wait to help you find your next piece in the future!

Kind regards,
Chase Vintage

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look