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Company details
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Chatloop.io is an AI-powered customer engagement platform built for ecommerce merchants. We help online stores on Shopify and WooCommerce turn conversations into conversions — automatically, across every channel their customers use. At its core, Chatloop.io is a multi-channel AI chatbot that handles customer queries, qualifies leads, and drives sales 24/7 — without your team lifting a finger. From live chat on your storefront to WhatsApp, Instagram DM, Facebook Messenger, Telegram, and SMS, Chatloop.io unifies every customer conversation into a single intelligent inbox. What makes Chatloop.io different is how deeply it understands your business. Powered by a knowledge base built from your product catalogue, FAQs, and store data, the AI responds with accurate, brand-consistent answers — not generic scripts. And when a human touch is needed, seamless handoff to your team keeps customers happy. Chatloop.io is built for ecommerce teams who want to move fast. Features include proactive messaging triggers, abandoned cart recovery, bulk campaign broadcasts, and a fully branded customer-facing widget — all manageable from one clean dashboard. We're a London-based SaaS company with a focus on simplicity, speed, and results. Whether you're a growing DTC brand or a scaling marketplace seller, Chatloop.io gives you enterprise-grade conversational AI without the enterprise price tag or complexity. Merchants using Chatloop.io report faster response times, higher customer satisfaction scores, and more repeat purchases — because great conversations build loyal customers.
Contact info
4-6 Greatorex St, E1 5NF, London, United Kingdom
- +44 0207 081 1885
- hello@chatloop.io
- chatloop.io
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