I am so pleased and trust how my hairstylist Waheeda cuts and styles my hair. I enjoy going to her because she is very professional and fun to chat with. We laugh often about anything and everything.... See more
Location
Switch location41 Marketplace Avenue, Bldg C, Unit C2, K2J 5G3 Ottawa, ON, CA
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Going back to Waheeda knowing I would get a great haircut after spending years and wasting money trying multiple salons in Barrhaven and Nepean. She listened to me when I explained what I wanted, wha... See more
I can’t say enough wonderful things about Marta! She is truly amazing—an absolute professional who always makes me feel comfortable and cared for. Her attention to detail, creativity, and skill are un... See more
Company replied
My sylist was very nice and did a great job however because online booking system was not working, I could not see pricing when I booked. I was shocked when my cut and highlights (on my chin length... See more
Company replied
Company details
Written by the company
Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.
Contact info
41 Marketplace Avenue, Bldg C, Unit C2, K2J 5G3, Ottawa, ON, Canada
- +1 343-547-1145
4.7
Excellent
756 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Friendly and efficient staff
2 August 2025
Reply from Chatters Hair Salon - Barrhaven
We appreciate your kind words! We are so glad to hear that you found our staff friendly and efficient during your visit.
Always great and friendly service.
7 August 2025
Reply from Chatters Hair Salon - Barrhaven
We appreciate you sharing that our service was great and friendly; we are so happy you enjoyed it.
Reply from Chatters Hair Salon - Barrhaven
Thank you so much for your kind words - looking forward to seeing you next visit.
Theresa took me in with very short…
Theresa took me in with very short notice and provided excellent, friendly service
5 August 2025
Reply from Chatters Hair Salon - Barrhaven
We're happy to hear that you received excellent and friendly service, even on short notice. Thank you for sharing your positive experience with us!
Theresa is always doing amazing and…
Theresa is always doing amazing and professional job with my kids hair, thank you for being patient and caring specially with my special needs daughter.
5 August 2025
Reply from Chatters Hair Salon - Barrhaven
We're happy to hear that the service was amazing! We appreciate your kind words and are so glad that your children's experience was positive and caring. Thank you for your feedback!
My first time here at Chatters hair…
My first time here at Chatters hair salon and I highly recommend to check it out for yourself. I look even younger and my Husband, friends and co workers said it so... Thank you Tina for making me look younger and healthier. 🙏 See you again next month🌟
3 August 2025
Reply from Chatters Hair Salon - Barrhaven
We appreciate you recommending our salon! It's wonderful to know you feel rejuvenated and that others noticed. We're so glad you had a positive first experience and we look forward to seeing you next month.
Fantastic!!
2 August 2025
Reply from Chatters Hair Salon - Barrhaven
Thank you so much for taking time to share your review about your service with Urvi. We look forward to your next visit.
Salon was dirty
Salon was dirty. Sink looked as though it hadn't been cleaned and had quite a bit of hair in the drain. Chair also looked like it hadn't been cleaned for a while. Paid over $70 for a shampoo and trim. Will not be returning.
26 July 2025
Reply from Chatters Hair Salon - Barrhaven
We appreciate you taking the time to share your experience. We're sorry to hear that the salon's cleanliness did not meet your expectations and that you were dissatisfied with your service. We'll address these concerns immediately.
This was my first time at your salon
This was my first time at your salon. I do not have my hair cut too often because I find some of the hairstylist I have been to in the past never listen to want I want or need and do their own ideas. I have curly hair and in the past have walked out of their salons in tears. Today my experience at Chatters - Barrhaven with Waheeda was the best I have ever experienced!! This was the first time since COVID that I have had a cut. Waheeda was just amazing, she listened, advised and made me the happiest girl walking out. I will be back!! For sure!
2 August 2025
Reply from Chatters Hair Salon - Barrhaven
We're so happy to hear that you had such a positive salon experience with us! It's wonderful to know that you felt heard and that we were able to meet your needs. We truly appreciate your feedback and look forward to seeing you again!
Very cheerful and friendly staff
31 July 2025
Reply from Chatters Hair Salon - Barrhaven
We appreciate you letting us know about our cheerful and friendly staff; we are so happy you had a good time at the store.
very happy with the quality of service…
very happy with the quality of service and the expertise
25 July 2025
Reply from Chatters Hair Salon - Barrhaven
We're so glad you're very happy with the quality of our service and the expertise you experienced. We appreciate your feedback!
Kind of rough with brushing
Kind of rough with brushing. Was also charged for an “advanced” cut but it was a super basic cut so I found. That a bit weird. Overpriced for sure for what I got.
16 July 2025
Reply from Chatters Hair Salon - Barrhaven
We appreciate you taking the time to share your experience. We're sorry the brushing felt rough. We will use your feedback to help us grow.
Yes everyone was nice and helpful
Yes everyone was nice and helpful
I would recommend to try this hair salon ! My hair dresser was very knowledgeable and kind! I would come back and see her again!👍
She did a good job cutting my hair 👍☺️
21 July 2025
Reply from Chatters Hair Salon - Barrhaven
We're happy to hear that you had a positive experience at our salon! It's wonderful to know that our team was helpful and that you appreciated the expertise and kindness of your hairdresser. We appreciate your recommendation and look forward to seeing you again!
I get consistently great service from…
I get consistently great service from my stylist. This time was a perm and a short cut. He always listens to my ideas and offers helpful comments on whether or not it will work. Left today feeling great.
21 July 2025
Reply from Chatters Hair Salon - Barrhaven
We're so happy to hear you consistently receive great service from your stylist! It's wonderful that they listen to your ideas and offer helpful comments. We appreciate your positive feedback and are glad you left feeling great!
Reply from Chatters Hair Salon - Barrhaven
We appreciate you taking the time to leave us such a kind review! We're so glad you were happy with our detailed service and advice.
Reply from Chatters Hair Salon - Barrhaven
We're glad you love your hair! It's wonderful to hear you had such a positive experience. Thank you for your kind words!
Wonderful service from Nima who was…
Wonderful service from Nima who was attentive and took great care in styling my hair just the way I like!
18 July 2025
Reply from Chatters Hair Salon - Barrhaven
We're so happy you received wonderful and attentive service! We're glad your hair was styled just the way you like and appreciate your positive feedback.
Another great experience with Nima and…
Another great experience with Nima and the employees at this location.
15 July 2025
Reply from Chatters Hair Salon - Barrhaven
We appreciate you sharing your positive experience! We're so glad that you enjoyed your visit with us and our employees. Thank you!
I always have great experience at this…
I always have great experience at this salon! I am usually with Tina and today I had a new hairdresser, Urvashi. She was awesome! I was so happy with how she did my hair and what advice she gave me. So I will continue going there for sure.
11 July 2025
Reply from Chatters Hair Salon - Barrhaven
We're glad you enjoyed your salon experience. It's wonderful to hear that you were so happy with your recent haircut and the helpful advice you received. We appreciate your continued patronage and thank you for sharing your feedback.
Hairstyle was exactly what my son…
Hairstyle was exactly what my son wanted. Super happy.
10 July 2025
Reply from Chatters Hair Salon - Barrhaven
We're happy to hear that your son loves his new hairstyle! Thank you for sharing your positive experience with us; we appreciate it.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.