The staff were so professional from the moment I checked in to after my appointment. I really appreciate my hair stylist, Antonella! She listened to exactly what I wanted and worked with that style. I... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Booked a last-minute appointment for a wash & blow dry with Antonella and left feeling amazing. She did such a beautiful job—sleek, bouncy, and exactly what I needed. Got so many compliments all day... See more
Company replied
I walked in for a women’s haircut and was assigned to Farah, who was just excellent. During consultation she provided honest and valuable feedback on whether what I wanted made sense, and if it would... See more
Company replied
I visited Chatters for the first time today on my sister’s recommendation, and my stylist was Ana M. She truly took her time, paying attention to every detail and bringing my vision to life. I wanted... See more
Company replied
Company details
Written by the company
Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.
Contact info
Weston Road 7575, 117b, L4L 9J9, Vaughan, Ontario, Canada
- 905-851-2219
4.6
Excellent
256 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I found the staff was very helpful and…
I found the staff was very helpful and the service was very good. Thus salon was very accommodating.
4 June 2025
Reply from Chatters Hair Salon - Colossus
Jordana Smith,
We appreciate your feedback and are so happy to hear that you found our staff helpful and our service very good. We're glad our salon was accommodating.
Terrible service
Terrible service. Over charged on a blow dry. And when she was supposed to do a loose curl she did a tight curl and I looked like Shirley temple. Even when she told me to put my head down she said it with a tone. I have shoulder length hair and she charged me for long hair blow dry. You over over over charged. I pay else where for that 45 dollars n I will never come back or recommend any one to your shop. So disappointing and you should be ashamed of yourselves for charging that kind of money.
24 May 2025
Reply from Chatters Hair Salon - Colossus
MR,
We regret that your experience did not meet expectations. We appreciate your feedback regarding the service and pricing. We'll review your comments to improve our services. Thank you for bringing this to our attention.
Madelin is the Best!!
Madelin is amazing!!! Thank you for doing Emma’s color just in time for prom!!!
30 May 2025
Reply from Chatters Hair Salon - Colossus
Sonya Hamilton,
We're so happy to hear that Emma's color was perfect for prom! Thank you for your amazing feedback; we appreciate it!
I had an amazing experience with one of…
I had an amazing experience with one of the nicest, beautiful, fun hairstylist ever.
Anna Marie is the best 👌
Recommended 100 %
28 May 2025
Reply from Chatters Hair Salon - Colossus
We're so happy to hear about your amazing experience! We appreciate you recognizing our team for providing excellent service. We look forward to welcoming you back soon!
Best blowout I’ve ever gotten
Best blowout I’ve ever gotten!
I have really thick and frizzy/wavy hair and Ana Maria did an amazing job! She took smaller sections to ensure each piece was smooth and perfect and took her time. Plus, she’s so friendly! Had a great time yapping from start to finish! 12/10!!
27 May 2025
Reply from Chatters Hair Salon - Colossus
We're so happy to hear that you enjoyed your experience! It's wonderful to know that we were able to provide you with such a great service and that you had a fantastic time. Thank you for your amazing feedback!
Always a pleasant and heart warming…
Always a pleasant and heart warming experience dealing with Ana Maria. Not only is she great with hair, but her personality and warm heart makes you feel like the most important person sitting in her chair!
24 May 2025
Reply from Chatters Hair Salon - Colossus
We're happy to hear that you find your experiences so pleasant. It's wonderful knowing that our team makes you feel valued and that you love your hair. Thank you for your kind words!
I love the way
I love the way, everything is set up. Plus Rachael was very good, she understood what I want. Definitely very happy with the results 😊
25 May 2025
Reply from Chatters Hair Salon - Colossus
We're glad you're happy with the setup and that our team member understood your needs. We appreciate your positive feedback and are delighted you're pleased with the results.
Incredible service
Ana Maria delivered exactly what I wanted. She is a wonderful stylist and extremely skilled!
24 May 2025
Reply from Chatters Hair Salon - Colossus
We're happy to hear that you were satisfied with your stylist's skill and that she delivered exactly what you wanted. Thank you for your positive feedback!
I booked an appointment for my mom on…
I booked an appointment for my mom on Mother’s Day and she loved everything our stylist she did an amazing job and customer service was 100/10 I believe her name was rebeka
11 May 2025
Reply from Chatters Hair Salon - Colossus
We are so happy your mom enjoyed her Mother's Day appointment! It's wonderful to hear that she loved our stylist's work and that the customer service was exceptional. We appreciate you taking the time to leave us a review!
Reply from Chatters Hair Salon - Colossus
We appreciate your kind words! We're happy you enjoyed our service.
My haircut experience was fantastic
My haircut experience was fantastic. Ann was vibrant, skilled, and meticulous. She gave me a beautiful haircut and left me feeling wonderful!
14 May 2025
Reply from Chatters Hair Salon - Colossus
We're glad you enjoyed your experience. It's wonderful to hear that you felt wonderful and received a beautiful haircut. We appreciate your feedback!
Very helpful and super friendly
Very helpful and super friendly. Antonella is a great hair stylist!!
8 May 2025
Reply from Chatters Hair Salon - Colossus
We're thrilled to hear you had a positive experience! It's wonderful to know that you enjoyed your appointment and found Antonella to be helpful and friendly. We appreciate your kind words and will share your feedback with the team.
5 Stars - Amazing First Visit!!
This was my first time at Chatters Hair Salon and I had the absolute pleasure of having Madelin as my stylist. She was incredibly sweet, friendly, and welcoming from the moment I walked in. Madelin really took the time to understand my natural curls, gave great product recommendations, and was so informative throughout the whole process. She gave me a beautiful haircut and finished with a blowout that left my hair looking absolutely amazing—smooth, shiny, and full of life! She’s a true professional and incredibly talented. I left the salon feeling so confident and happy with my hair. I’ll definitely be back to see her again. Highly recommend Madelin for anyone looking for an exceptional stylist and an overall fantastic salon experience!
6 May 2025
Reply from Chatters Hair Salon - Colossus
Thank you for your wonderful review! We are so happy to hear about your positive experience at our salon. It's fantastic to know that you felt welcomed and understood during your appointment. We are proud of our team's dedication to providing exceptional service and creating a positive experience for each client. We are thrilled that you were so impressed with the stylist's expertise and attention to detail. We appreciate your recommendation and look forward to seeing you again soon!
Reply from Chatters Hair Salon - Colossus
We understand your disappointment and apologize that your experience did not meet your expectations. We value your feedback and will use it to improve our services.
I was a walk in customer and I’ve been…
I was a walk in customer and I’ve never been there before. Anna Maria took me in and made me feel as if I was with a friend. She did an amazing job and I left feeling beautiful. My hair looked amazing! I will most definitely come back!
28 April 2025
Reply from Chatters Hair Salon - Colossus
We are so happy to hear you had a wonderful experience with Anna Maria! It's fantastic that you felt comfortable and well-cared for during your visit. We strive to create a welcoming and friendly atmosphere for all our clients, and it's heartwarming to know that Anna Maria was able to provide you with such a positive experience. We appreciate your kind words and look forward to seeing you again soon!
was very nice, ev.
The service was great and the place was very nice, everything was professional.
2 May 2025
Reply from Chatters Hair Salon - Colossus
Thank you for your kind words! We're delighted to hear you had a positive experience with our service and found our location to be professional and welcoming. We strive to provide a high-quality experience for all our guests, and your feedback reinforces our commitment to excellence.
First time at Chatters, Great Experience
It was my first time at Chatters. Madelin greeted me warmly and was friendly and polite, professional and attentive to my requests and comfort. Plus, she did a great job with my cut. I love it! Definitely will return.
30 April 2025
Reply from Chatters Hair Salon - Colossus
We're so happy to hear you had a positive experience at Chatters. It sounds like Madelin provided excellent service and we appreciate you taking the time to share your feedback. We're thrilled you loved your haircut and we look forward to welcoming you back soon.
amazing services
Ana is amazing at all that she does! She listens to the client and provides suggestions along the way. She walks you through each and every step to ensure you are getting the exact result you desire and will make you feel safe and secure in her chair.
6 March 2025
Reply from Chatters Hair Salon - Colossus
Thank you for your kind words! We are so happy to hear that you had such a positive experience with Ana. It's wonderful to know that she listened to your needs, provided helpful suggestions, and made you feel comfortable throughout your appointment. We strive to create a welcoming and supportive environment for all our clients, and we're delighted that you felt that way. We are proud to have such talented stylists on our team!
Ana is amazing
Ana is amazing! Very patient and takes her time. Love my layers!! Thank you Ana xo
29 April 2025
Reply from Chatters Hair Salon - Colossus
We are so happy to hear that you had a wonderful experience with Ana! She is a valued member of our team and we appreciate you taking the time to share your positive feedback. We are thrilled that you love your new layers.
Stephanie did my daughter’s curls and…
Stephanie did my daughter’s curls and she did a very good job. She was happy. Madeline was a pleasure and she did such a great job. Went above my expectations.
Will be back
28 April 2025
Reply from Chatters Hair Salon - Colossus
We are delighted to hear that you and your daughter had such a positive experience. It's wonderful to know that you were happy with the stylist's work and that she went above and beyond your expectations. We appreciate your kind words and look forward to welcoming you back soon.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.