Chatters Hair Salon - Crossroads Reviews 674

TrustScore 4.5 out of 5

4.7

1594 Regent Avenue West, #2, R2C 3B4 Winnipeg, MB, CA


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Rated 5 out of 5 stars

Bryan was so amazing! Made my experience SO fun and lovely! Did such an awesome job on my hair! Definitely knows what he’s doing and has beautiful work! :)

Rated 5 out of 5 stars

I had a wonderful experience at Chatters Hair Salon! I got a haircut, root color, and hair botox treatment done by Negar—and she did an amazing job. She truly brought my hair back to life! Thank you s... See more

Company replied

Rated 5 out of 5 stars

Excellent experience everytime. 3rd year coming for a cut and color and she is knowledgeable and skilled at what she does! Easy to talk with and the color often naturally fades away over an extended... See more

Company replied

Rated 5 out of 5 stars

Brianna was amazing!! I always go to a stylist and I thought that I won't find anyone better than her, but I was pleasantly impressed with how sweet, professional and knowledgeable Brianna was. She an... See more

Company replied


Company details

  1. Hair Salon
  2. Hair product shop

Written by the company

Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

674 reviews

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Replied to 95% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

My hair stylist took her time and gave…

My hair stylist took her time and gave me exactly what I wanted while making adjustments to fit my face.
Never felt better after walking out of a hair cut.

25 May 2025
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Reply from Chatters Hair Salon - Crossroads

MB,

We're happy to hear that you felt amazing after your haircut. It's wonderful to know the stylist dedicated time and tailored the style to suit you perfectly. Thank you for your positive feedback!

Rated 5 out of 5 stars

She was in tune with my needs and asked…

She was in tune with my needs and asked for clarification to be sure she was meeting my needs

22 May 2025
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Reply from Chatters Hair Salon - Crossroads

We're happy to hear that our team member understood your needs and sought clarification. Thank you for your positive feedback!

Rated 1 out of 5 stars

I had an colour appointment that went horribly wrong

I had an colour appointment @9am to have my hair done early as it was my son’s wedding day. I told stylist that I had time restrictions. I told her which colour I wanted which was bonfire(coppery red) she lightened my hair then applied the colour. The lightning took 45 minutes then the colour took just as long it seemed. I was supposed to be done at 1030 plenty of time to drive the 1:5 hours home to get ready. Well that didn’t happen. My hair was ORANGE at the roots( something that has never happened before,she said that we could apply more colour took roots. I said I have to go that I could not be late for the wedding. When we discussed style I said I wanted large wavy curls and she could not do that either. I was so upset I was in tears when I left. My hair was ruined on one of the most important days of my life. I attempted to fix once I got home but I had 5 minutes to get changed and leave for wedding 2 hours from my home . I do not recommend anyone going to this salon. Many times I voiced my complaints about the colour and style yet I was charged full price and had horrible hair that I had to have pictures taken that will be around forever. I’ve had my hair done at other chatters locations with no issues . Horrible service and service and I will never recommend or go back there. I didn’t even get the ends trimmed which has always been apart of the service previously 😡😡😢

24 May 2025
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Reply from Chatters Hair Salon - Crossroads

Thank you for taking the time to review your appointment. As our goal at Chatters is always to ensure our guests have the best experience, we are currently reviewing your feedback and one of our managers will be in touch with you shortly

Rated 5 out of 5 stars

I loved my hair 💗

She approached my hair with thoughtfulness, intelligence and curiosity. I appreciated her advice and loved the end result. I just wanted to add that I’m going on third day of being at the salon and I can’t believe the curl is still stayed in and it still looks fabulous. I’ll definitely be back.

20 May 2025
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Reply from Chatters Hair Salon - Crossroads

We're so glad to hear that you enjoyed your experience! We appreciate you taking the time to share your positive feedback and are delighted that you love the end result and that your curls are still looking fabulous. We look forward to welcoming you back.

Rated 5 out of 5 stars

Brianna is amazing

Brianna is amazing! Her work is spot on- she’s efficient, meticulous, and possesses a wealth of information.

20 May 2025
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Reply from Chatters Hair Salon - Crossroads

We're happy to hear that you had such a wonderful experience! We appreciate you acknowledging the hard work and expertise. Thanks for your feedback.

Rated 5 out of 5 stars

Haircut on a whim.

Today, I walked into Chatter’s Hair Salon on a total whim—first time ever—and I’m so glad I did. I was pretty apprehensive (as anyone with curly hair will understand), but Natalia, a senior stylist, completely put me at ease. She just got it—she knew exactly what I was trying to do with my shape and style, and it was clear she had real experience with curls and breakage.

She managed to give my hair the refresh it needed without sacrificing length, and honestly, it feels like it has life again. The best part? It was super affordable.

If you’re looking for a salon that knows what they’re doing—especially with textured hair—and want something that won’t break the bank, I’d absolutely recommend seeing Natalia at Chatter’s on Regent. Total win.

18 May 2025
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Reply from Chatters Hair Salon - Crossroads

We're so happy to hear that you had such a positive first experience! We appreciate you sharing how at ease you felt and that your stylist understood your needs. It's great to know you loved the results and found our services affordable.

Rated 5 out of 5 stars

Been going to Brandi for years

Been going to Brandi for years, if you’re looking for a new stylist recommend her for sure!

17 May 2025
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Reply from Chatters Hair Salon - Crossroads

Bree,

We appreciate your long-time patronage and your recommendation! We're happy to hear that you've had such positive experiences.

Rated 5 out of 5 stars

Stylist Natalia is fantastic

Stylist Natalia is fantastic. She does a really good job at cutting and styling. She is a perfectionist at best!

14 May 2025
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Reply from Chatters Hair Salon - Crossroads

We're thrilled to hear you had such a positive experience with Natalia! It's wonderful to know she exceeded your expectations with her skills and dedication. We're so glad you enjoyed your visit.

Rated 5 out of 5 stars

Got exactly what I asked for

Got exactly what I asked for. 👍

14 May 2025
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Reply from Chatters Hair Salon - Crossroads

We're so glad to hear you were happy with your service.

Rated 5 out of 5 stars
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Reply from Chatters Hair Salon - Crossroads

We're so glad to hear you had a positive experience! We appreciate you taking the time to share your feedback. We look forward to welcoming you back again soon!

Rated 3 out of 5 stars

Needs a refresh

This location is looking very tired and dated and definitely needs a renovation (salon part).
I do enjoy the convenience of being able to book online and to book last minute as well.

8 May 2025
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Reply from Chatters Hair Salon - Crossroads

We appreciate your feedback and understand your observations about the salon's appearance and your feedback is valuable as we consider future improvements. We're glad you find our online booking system convenient.

Rated 5 out of 5 stars

Great experience. It was very easy to get an appointment

It was very easy to get an appointment. Everyone was pleasant and greeted me kindly. Molly H. Did a really great job cutting and styling my hair! She gave me a cut on the price too, as I had booked under a long hair price, but she said my hair was medium long. Thanks Molly, you made my day!

2 May 2025
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Reply from Chatters Hair Salon - Crossroads

We're so glad to hear you had a positive experience! It's wonderful to know you found our team friendly and helpful. We're especially pleased to hear about your stylist's kindness and skill. We appreciate your kind words and hope to see you again soon.

Rated 5 out of 5 stars

Again I got an amazing cut and style…

Again I got an amazing cut and style from Sabrina. She explained the process for highlights that I am interested in and she explained all the options. I was very satisfied with that and booked my next appt for highlights!

30 April 2025
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Reply from Chatters Hair Salon - Crossroads

We're thrilled to hear you had another fantastic experience with Sabrina! It's wonderful that she took the time to explain the highlighting process and options to you. We're glad you're happy with the results and have already booked your next appointment.

Rated 5 out of 5 stars

Good service and great staff

We were greeted by friendly staff as soon as we walked in The store and the chair area was very clean.
Quiannah R was my granddaughters stylist. She was amazing. She listened to to what we wanted and made sure Nevaeh was comfortable with the length and the process every step of the way. She took the time to style her hair and had so much patience.

From the moment we walked in to the time we left everyone was pleasant and helpful.

26 April 2025
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Reply from Chatters Hair Salon - Crossroads

We are delighted to hear about your positive experience at our salon! It's wonderful to know that you and your granddaughter felt welcomed and comfortable from the moment you arrived. We appreciate you taking the time to share your feedback. We look forward to welcoming you back again soon!

Rated 3 out of 5 stars

The staff is great

The staff is great. Prices r way too high! Its a week wages for someone on minimum wage basically for a cut and color! Tipping is therefore out of the question. Think about that…so stylists are making like $55 to $100/hr- which who makes that kind of money? And then a tip is expected? No way i realize this is the price at all salons but its too high across the board

26 April 2025
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Reply from Chatters Hair Salon - Crossroads

We appreciate you taking the time to share your feedback. We understand your concern about the pricing and the impact it has on your budget. We strive to provide high-quality services and recognize that affordability is important. We value your opinion and will take it into consideration as we continue to evaluate our pricing structure.

Rated 5 out of 5 stars

Breanna was excellent

Breanna was excellent! My daughter got her ears pierced. She was very thorough in explaining everything. She took her time to make sure the holes were lined up. She sanitized everything really well and gave us a guideline sheet to take home. She was really friendly and knowledgeable. I recommend her 100%. I love that they give a free bottle of cleaner as well.

23 April 2025
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Reply from Chatters Hair Salon - Crossroads

We are so happy to hear that you had a positive experience with us! It's wonderful to know that you were pleased with the care and attention your daughter received during her ear piercing. We strive to create a welcoming and positive environment for all our clients, and we are thrilled that you enjoyed your visit. We appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

Wonderful

Wonderful, we love Quiannah

22 April 2025
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Reply from Chatters Hair Salon - Crossroads

We're so happy to hear you had a wonderful experience with Quiannah! We appreciate your kind words and will share your feedback with her.

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