Chatters Hair Salon - Limeridge Mall Reviews 777

TrustScore 4.5 out of 5

4.7

999 Upper Wentworth Street, #111A, L9A 4X5 Hamilton, ON, CA


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See what reviewers are saying

Rated 5 out of 5 stars

Every time my wife and I go, it's always excellent service! The stylists are talented, kind and listen to your needs. We've done classic and crazy hair styles in the past and each time they turn out g... See more

Rated 5 out of 5 stars

I cannot recommend Kate enough! From the moment I walked in, she made me feel comfortable and listened to exactly what I wanted. Not only did she deliver the perfect cut and color, but she also gave m... See more

Company replied

Rated 5 out of 5 stars

I absolutely loved how my hair turned out! Nuha did an amazing job with the color, it’s exactly what I wanted. She was so patient and kind the whole time, always checking in to make sure I was feeling... See more

Company replied

Rated 5 out of 5 stars

100% amazing experience! Went to my usual favourite person, Adri, and she nailed it. I’ve been talking to her about my colour vision for ages now and finally was able to do it. We chatted about the be... See more

Company replied


Company details

  1. Hair Salon
  2. Hair product shop

Written by the company

Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.


Contact info

  • 999 Upper Wentworth Street, #111A, L9A 4X5, Hamilton, ON, Canada

  • +1 289-674-7400

4.7

Excellent

TrustScore 4.5 out of 5

777 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Amazing

Every time my wife and I go, it's always excellent service! The stylists are talented, kind and listen to your needs. We've done classic and crazy hair styles in the past and each time they turn out great. It's our go-to spot.

25 December 2025
Unprompted review
Rated 5 out of 5 stars

Chris was again very knowledgeable

Chris was again very knowledgeable, kind and professional. Highly recommend

15 October 2025
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Reply from Chatters Hair Salon - Limeridge Mall

We're happy to hear that you found our team member to be knowledgeable, kind, and professional. Thank you for your recommendation and positive feedback!

Rated 5 out of 5 stars
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Reply from Chatters Hair Salon - Limeridge Mall

We are happy to hear that you had a wonderful experience with our stylist. Thank you for your awesome feedback!

Rated 1 out of 5 stars

The stylist looked at photos of bob I…

The stylist looked at photos of bob I wanted and proceeded with appointment. 2 hours later seemed very unsure of what she was doing. Finally got a senior stylist to come who showed her the technique for a bob. She had to come back 3 times. 2.5 hours later I left. My hair is uneven and not right.

27 September 2025
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Reply from Chatters Hair Salon - Limeridge Mall

We appreciate you taking the time to share your experience. We're sorry to hear that your haircut was not what you expected and that it took longer than anticipated. We'll review your feedback to improve our services.

Rated 5 out of 5 stars

Excellent service

Excellent service

11 October 2025
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Reply from Chatters Hair Salon - Limeridge Mall

We are happy to hear that you had a great experience with our customer service. Thank you for your awesome feedback!

Rated 5 out of 5 stars

Hair colour appointment

100% amazing experience! Went to my usual favourite person, Adri, and she nailed it. I’ve been talking to her about my colour vision for ages now and finally was able to do it. We chatted about the best options within my budget, picked some colours and got to work. I have never felt so beautiful. She gave my hair new life and made sure I was happy.

3 October 2025
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Reply from Chatters Hair Salon - Limeridge Mall

We're happy to hear that you had such a wonderful experience! It's great to know that you felt so beautiful after your visit, and we appreciate you sharing your positive feedback. We're so grateful for your kind words.

Rated 5 out of 5 stars

My stylist was so nice

My stylist was so sweet, she did a amazing job on my hair i am very happy with the results l!

3 October 2025
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Reply from Chatters Hair Salon - Limeridge Mall

We're so happy to hear that your stylist was sweet and did an amazing job! We appreciate you letting us know you are very happy with your hair.

Rated 5 out of 5 stars

Always a great experience

Always a great experience, I was lucky to meet Adrienne D, she is a true professional and a lovely person. She listens and makes great suggestions. I get lots of compliments on my hair thanks to her.

8 October 2025
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Reply from Chatters Hair Salon - Limeridge Mall

We're happy to hear that you consistently have a great experience. It's wonderful that you feel listened to and get great suggestions. We appreciate you sharing that you receive compliments on your hair!

Rated 3 out of 5 stars

I was pleased at the store itself

I was pleased at the store itself, the staff are great. Twinkle was great, personable. I never had my eyebrows done in anyway so this new for me. The explanation of the service in shop was great, since I was nervous. But I was sticker shocked at the price of both the tint and threading, which wasn't explained on the phone earlier. And two days later, my brows are just as bare in the center over my nose than they were before.
Next time I'll save my money.

2 October 2025
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Reply from Chatters Hair Salon - Limeridge Mall

We appreciate your feedback and are glad you liked our staff. We're sorry the pricing wasn't clear and that you're not satisfied with the results. We'll review our communication to ensure clarity for everyone.

Rated 5 out of 5 stars

I was lucky enough to to book with…

I was lucky enough to to book with Adrienne and had a fabulous experience! Highly recommended

1 October 2025
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Reply from Chatters Hair Salon - Limeridge Mall

We're happy to hear that you had a fabulous experience! Thank you for sharing your positive feedback; we appreciate your recommendation very much.

Rated 5 out of 5 stars

Good service

7 October 2025
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Reply from Chatters Hair Salon - Limeridge Mall

We are happy to hear that you had a great experience with our customer service. Thank you for your awesome feedback!

Rated 5 out of 5 stars

Teddy bear bronde

Kait went above and beyond and nailed my inspo pick! Thanks Kait

7 October 2025
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Reply from Chatters Hair Salon - Limeridge Mall

We're so happy to hear that you loved the inspiration pick! We appreciate you taking the time to leave us this fantastic feedback.

Rated 5 out of 5 stars

The staff are well experienced and know…

The staff are well experienced and know their profesion. They are very friendly and complimentary when I leave the salon I am always very happy with my beauty results

4 October 2025
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Reply from Chatters Hair Salon - Limeridge Mall

We're happy to hear that you are always very happy with your beauty results! It's great to know that you find our staff friendly, experienced, and professional. We appreciate your feedback!

Rated 5 out of 5 stars

A Chic Cut

Krista was running behind with her first client and called me to see if I could come in later. I said that I could and she worked me in. I gave her a moment to catch her breath, have a drink of coffee and then she set to work on my hair. She gave me her complete attention and did exactly what I asked her to.

I wanted to grow my hair out a bit into a bob with a few layers. This way I can have more than one look. I can either go curly and style it as more of a french bob or style it straight and blow it out so that I have a polished bob look. I looked chic when she was done, as she had blown it out straight for me!

3 October 2025
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Reply from Chatters Hair Salon - Limeridge Mall

We appreciate you sharing your experience! We are so glad that even with the schedule adjustment, you felt taken care of and are happy with your stylish new haircut. Thank you for your kind words!

Rated 5 out of 5 stars

Nichole and kayla were wonderful with…

Nichole and kayla were wonderful with me. Great cocos. Very artistic. Love my hair. Thank you ladies.

4 October 2025
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Reply from Chatters Hair Salon - Limeridge Mall

We're so happy to hear that you had a wonderful experience! We appreciate your kind words and are glad you love your artistic hair. Thank you for your feedback!

Rated 5 out of 5 stars

Kayla H is an awesome hairdresser. I have no complaints.

Kayla H. has been my hairdresser since last year and I absolutely love her. She is lovely and very professional and always gives me her honest opinion. I totally trust her judgement.

4 October 2025
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Reply from Chatters Hair Salon - Limeridge Mall

We're happy to hear that you love your hairdresser! We appreciate you sharing your positive experience and that you value their professional opinions. Thank you for your feedback!

Rated 5 out of 5 stars

Best service

Kayla H does my hair and she is amazing!!! She does such a good job and I truly enjoy the time I spend with her. She is so caring and kind and such a genuine person. She is always able to do anything I ask for and gives good suggestions and feedback back. I trust her completely!

4 October 2025
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Reply from Chatters Hair Salon - Limeridge Mall

We're happy to hear that you enjoy your time and are pleased with the results. It's wonderful that you find her caring, kind, and genuine. We appreciate you trusting us and taking the time to share your feedback.

Rated 5 out of 5 stars

Always wonderful experience!

They are informative and helpful and we had great service! The haircut was amazing as well! Always a pleasure to come back to intermediate to master hairstylists!

3 October 2025
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Reply from Chatters Hair Salon - Limeridge Mall

We're happy to hear that you found our team informative and helpful and that you had great service! We appreciate that the haircut was amazing and that it's always a pleasure to come back.

Rated 5 out of 5 stars

So I’m from out of town and was in…

So I’m from out of town and was in desperate need of a haircut, so I thought let me just try to see if they can fit me in. Well they did more than that, they fit me in and gave me the most incredible stylist to work with. Nicole was amazing, I gave her free will to fix me up and I walked out feeling beautiful and super satisfied. I plan to make this my regular stop when I’m in town and need a refresh!! I highly recommend

2 October 2025
Unprompted review
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Reply from Chatters Hair Salon - Limeridge Mall

We're so glad you enjoyed your experience! It's wonderful to hear that we could accommodate you and that you felt beautiful and satisfied with your haircut. We appreciate your recommendation and look forward to seeing you again when you're in town!

Rated 5 out of 5 stars

Renee killed it as usual

Renee killed it as usual

1 October 2025
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Reply from Chatters Hair Salon - Limeridge Mall

We are happy to hear that you had a great experience with our customer service. Thank you for your awesome feedback!

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