An amazing experience as always with Aneta. She always knows what I want and listens to what I don't want. A very hardworking hairstylist that ensures her clients get top notch service. The only ne... See more
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See what reviewers are saying
This is comparing to first service I received few months ago Previous hairstylist was pro and put so much effort on styling my curls with hands comparing to today’s diffuser styling which i usua... See more
Company replied
Megan took her time and was thorough and precise, doing exactly what I asked while giving great advice on what would suit me best and after care. I love the result! I’ll definitely be going back and r... See more
Company replied
Giulianna is my hairdresser there at Chatters Mapleview. She is phenomenal….from start to finish, she takes her time to listen to how you want your hair and educates you on what is happening - colour... See more
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Company details
Written by the company
Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.
Contact info
900 Maple Avenue, L7S 2J8, Burlington, ON, Canada
- +1 905-632-3885
4.7
Excellent
239 reviews
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Best cute ever!
My hair stylist was the sweetest and kindest lady ever! She did an amazing job, made sure to check in with me every step of the way. She also offered her opinion, which I really liked as I found it helpful in deciding on a style. She even styled my hair at the end which totally made my day! I would definitely book with her again!
16 July 2024
Reply from Chatters Hair Salon - Mapleview Centre
So great to hear your wonderful experience. Thank you for your review, looking forward to seeing you back at our salon!
Definitely coming back...
The lady who cut my daughter's hair was very patient with her and she did a great job. I hope she's still works there when my daughter will need a haircut.
8 June 2024
Reply from Chatters Hair Salon - Mapleview Centre
Thank you for your review, looking forward to seeing you again at our salon!
Troy always has a warm welcome and…
Troy always has a warm welcome and acknowledges me as a returning client. It’s simple things like “what’s new since the last time you were in the chair?”, or “any plans after this appointment and before your next?”.
Thanks for always engaging during my appointment Troy and I look forward to coming back again!
11 July 2024
Reply from Chatters Hair Salon - Mapleview Centre
So great to hear about your ongoing wonderful experiences with our stylist Troy. Looking forward to seeing you again at our store!
The stylist was very pleasant
The stylist was very pleasant , service was excellent. Very pleased with haircut.Will definitely return for future haircuts
5 July 2024
Reply from Chatters Hair Salon - Mapleview Centre
Thank you so much, Annie! We will pass this on to Aneta and we look forward to seeing you again soon!
Curly cut.
The cut was sound. My 1 hour 15 minute appointment was complete in 30 minutes. I looked forward to my curly cut, but at the end of my appointment my stylist told me she doesn't normally work on curly hair. The stylist wasn't sure of how to style my hair so I offered to do it later.
19 June 2024
Reply from Chatters Hair Salon - Mapleview Centre
Hello Jamie,
We are sorry to hear your appointment did not go as expected. We will be reaching out to you for more detail on how we can improve.
Reply from Chatters Hair Salon - Mapleview Centre
Hello Gwyneth, thank you for your kind words. We really enjoy looking after our guests!
Very skilled stylists and kind staff
27 June 2024
Reply from Chatters Hair Salon - Mapleview Centre
Thank you for your kind words! We're thrilled to hear you had a positive experience with our stylists and staff. We strive to provide excellent service and appreciate your feedback.
Reply from Chatters Hair Salon - Mapleview Centre
We appreciate your kind words and are thrilled you enjoyed your first haircut in Canada. We look forward to welcoming you back soon.
Savana did an incredible job cutting my…
Savana did an incredible job cutting my hair. She understood exactly what I wanted it and I couldn’t be happier with the results!
26 June 2024
Reply from Chatters Hair Salon - Mapleview Centre
We're thrilled to hear you had such a positive experience! It's wonderful to know that you were happy with your haircut. We're so glad you enjoyed your time with Savana.
Reply from Chatters Hair Salon - Mapleview Centre
We're so glad to hear you had a great experience! We appreciate your kind words about Troy's service and skills.
Staff were friendly and accommodating
Staff were friendly and accommodating.
Aneta was amazing! She is very talented and professional. She puts a lot of thought and care into her work and the result is amazing. Highly recommend.
22 June 2024
Reply from Chatters Hair Salon - Mapleview Centre
Thank you for your kind review! We're thrilled to hear you had such a positive experience. We're so happy you were impressed with the staff's friendliness and talent. We appreciate your recommendation!
My hair feels lovely and soft!
22 June 2024
Reply from Chatters Hair Salon - Mapleview Centre
We're so happy to hear that you're enjoying the softness of your hair!
Reply from Chatters Hair Salon - Mapleview Centre
Thank you for taking the time to share your positive experience. We're delighted to hear that you're happy with your highlights and appreciate your recognition of Savannah's excellent work. Your feedback is valuable to us, and we'll be sure to pass on your compliments to her. We appreciate your business and look forward to serving you again soon.
Reply from Chatters Hair Salon - Mapleview Centre
Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊
Fantastic experience
I always have a fantastic experience getting my hair colored every month. Troy is the best! He listens to my ideas and offers great suggestions. Together, we decide what's best for my hair, and it always turns out beautifully.
15 June 2024
Reply from Chatters Hair Salon - Mapleview Centre
Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊
Nice quality cut
Nice quality cut. Friendly stylist who balanced nicely btwn keeping the hair as asked, but also improving style a little.
12 June 2024
Reply from Chatters Hair Salon - Mapleview Centre
"We are delighted to hear that you had a positive experience at our salon. It's wonderful to know that our stylist struck the perfect balance between honoring your preferences and enhancing your hairstyle. Thank you for taking the time to share your feedback. We truly appreciate your business and look forward to serving you again in the future."
Amazing haircut done by Troy
I’ve had great experience with Troy! He carefully listened to my wishes and after he was done with haircut(which turned out to be amazing and exactly what I wanted) recommended products that will help me to maintain hair style I wanted. I will definitely be booking again with Troy! Highly recommend
7 June 2024
Reply from Chatters Hair Salon - Mapleview Centre
Thank you for taking the time to review your Chatters appointment. We are delighted to hear that you had a fantastic experience with Troy. It's wonderful to know that he listened attentively to your preferences and provided you with an amazing haircut that exceeded your expectations. We appreciate your recommendation and look forward to serving you again soon. If there's anything we can do to enhance your future experiences, please don't hesitate to let us know. 😊
After 20 minute wait….
I found stylist was quite pleasant but very slow. I was a bit concerned about her skill level. She worked on my hair in small sections and was always counting.. When I got home and brushed my hair out there were several long pieces of hair that still needed to be trimmed. Would not recommend this stylist.
I did not reach out to the management yet, or go into the salon. It is a 40 minute drive from my home and I just trimmed the edges myself.
On another note: This location was not very clean. The sink that was used to wash my hair was clogged and looked gross. And the washroom was full of carts and equipment and not very clean at all. I have been to other locations which I found pristine. The Mapleview location has gone downhill.
31 May 2024
Reply from Chatters Hair Salon - Mapleview Centre
Thank you for taking the time to review your appointment.
I am sorry to hear that this was your experience as we pride ourselves in both the services we offer at Chatters, as well as the overall experience our guests have when they are with us.
We always want you to leave happy and with hair that you absolutely love.
With that being said, the Salon Manager of the Chatters location that completed this service would love the opportunity to address your concerns with the service you received.
Have you called or gone into the salon directly to look into this further?
Aneta was exceptional with my young…
Aneta was exceptional with my young guy. She took her time, was patient and did a great job.
31 May 2024
Reply from Chatters Hair Salon - Mapleview Centre
We are delighted to hear that Aneta provided exceptional service to your young one. Her patience and dedication truly shine through in her work, and we are thrilled that she was able to deliver a great experience. Thank you for taking the time to share your positive feedback with us.
The staff at Chatters Mapleview are soooo friendly!
The staff at Chatters Mapleview are always so pleasant! Troy has been styling my hair for a year now and he is always professional, friendly and fun. I’m never disappointed and always feel respected and valued as a customer.
17 May 2024
Reply from Chatters Hair Salon - Mapleview Centre
Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you love your hair!
Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better!
Thank you 😊
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