Chatters Hair Salon - Market Mall Reviews 775

TrustScore 4.5 out of 5

4.7

3625 Shaganappi Trail Northwest, #R08, T3A 5C4 Calgary, AB, CA


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See what reviewers are saying

Rated 5 out of 5 stars

I had a wonderful experience at Chatters Salon today! Anastasia did an amazing job with my hair — she gave me beautiful highlights and a great haircut. She was very professional, friendly, and really... See more

Company replied

Rated 5 out of 5 stars

I had a wonderful experience at Chatters, well, actually always with James! He’s not only skilled with scissors but also attentive to what you really want. He listened carefully, offered helpful sugge... See more

Company replied

Rated 5 out of 5 stars

I can't recommend Anastasia enough! She is truly the best when it comes to hair. From the moment I walked into her salon, she made me feel welcomed and listened to all my ideas and preferences. I... See more

Company replied

Rated 5 out of 5 stars

This was my 4 y/o daughter's second time having her hair cut at Chatters and I cannot overstate how incredible our stylist, Anastasia, was. The cut (a french bob!) is fantastic and Anastasia gave my d... See more

Company replied


Company details

  1. Hair Salon
  2. Hair product shop

Written by the company

Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.


Contact info

  • 3625 Shaganappi Trail Northwest, #R08, T3A 5C4, Calgary, AB, Canada

  • +1 403-288-2583

4.7

Excellent

TrustScore 4.5 out of 5

775 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

I’m very disappointed with my…


I’m very disappointed with my experience. Unfortunately, my hair was not done well at all and the final result was far from what I expected. On top of that, Sally was about 15 minutes late, which caused me to be late for work.Being on time is very important to me, especially when I have scheduled appointments around my job. Overall, this experience was stressful and disappointing, and I don’t feel I received the level of service I was expecting.

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Maria is very good!!

16 October 2025
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Reply from Chatters Hair Salon - Market Mall

We are happy to hear that you had a positive experience! Thank you for your feedback; we appreciate it.

Rated 5 out of 5 stars

I always love the stylists in this…

I always love the stylists in this branch. They know what I want and will work on the style I described. They are all very kind and courteous. Most importantly, very knowledgeable. The last two sessions I had was before my trip and I really loved how my hair turned out.

12 October 2025
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Reply from Chatters Hair Salon - Market Mall

We're glad you enjoyed your experience! It's wonderful to hear that our stylists consistently meet your expectations and provide excellent service. We appreciate your kind words and are grateful for your feedback.

Rated 5 out of 5 stars

Anna

Anna, my hairstylist, we click so well together.

15 October 2025
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Reply from Chatters Hair Salon - Market Mall

We're glad you feel such a strong connection with your stylist. Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

Reliable place

I’ve been coming here for more than a year now, and Angelo has never disappointed me. Friendly, skilled, and doesn’t talk at you the whole time

12 October 2025
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Reply from Chatters Hair Salon - Market Mall

We're happy to hear that you consistently have a great experience! It's wonderful to know that you appreciate the friendly and skilled service. Thank you for your positive feedback!

Rated 5 out of 5 stars

As usual

As usual, Jen gave me a stunning haircut. I have been going to Chatters for many years and I have never been disappointed.

11 October 2025
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Reply from Chatters Hair Salon - Market Mall

We're happy to hear that you consistently have stunning haircuts! Thank you for your many years of loyalty; we appreciate your positive feedback very much.

Rated 5 out of 5 stars

“Loved My Hair — Thank You, Anastasia!”

I had a wonderful experience at Chatters Salon today! Anastasia did an amazing job with my hair — she gave me beautiful highlights and a great haircut. She was very professional, friendly, and really listened to what I wanted. My hair looks and feels fantastic! I’m so happy with the results and will definitely be coming back. Highly recommend Anastasia if you’re looking for someone who truly cares about her clients and does excellent work! 💇‍♀️✨

14 October 2025
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Reply from Chatters Hair Salon - Market Mall

We're happy to hear that you had a wonderful experience at our salon! We appreciate your positive feedback regarding the highlights and haircut you received. It's great to know that you felt listened to and that you love the results. Thank you for recommending our services; we look forward to seeing you again!

Rated 5 out of 5 stars

The barber was very patient with my…

The barber was very patient with my chatty boy. He actually likes it after getting used to it within a day.

8 October 2025
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Reply from Chatters Hair Salon - Market Mall

We're happy to hear that the barber's patience was appreciated and your boy likes his haircut! Thank you for sharing your positive experience with us.

Rated 5 out of 5 stars

Great Hair

Great customer service at Chatters Market Mall. My stylist, Sally, knows exactly what I want and how to create it. I always have a great haircut with Sally.

11 October 2025
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Reply from Chatters Hair Salon - Market Mall

We're happy to hear that you consistently receive great customer service and haircuts at our Market Mall location! We appreciate your positive feedback and are so glad you are pleased with your stylist.

Rated 5 out of 5 stars

Leila is awesome

Leila was attentive to my needs and did a great job!

12 October 2025
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Reply from Chatters Hair Salon - Market Mall

We're glad you had a great experience, and we appreciate you letting us know about your satisfaction with the service. Thanks!

Rated 5 out of 5 stars

Sanji is the best !

Sanji is the best !

12 October 2025
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Reply from Chatters Hair Salon - Market Mall

We're so happy to hear that! Thank you for sharing your positive experience with us; we appreciate it.

Rated 5 out of 5 stars

Amazing service!

I got my hair cut there three weeks ago, and I’m happy to say that it still looks really good! I’m very grateful to my hairdresser since my hair tends to be really hard to cut, because it’s thick. My hairdresser also gave me a lot of advice on how I could style my hair and what products to use!

27 September 2025
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Reply from Chatters Hair Salon - Market Mall

We're happy to hear that your haircut still looks great after three weeks! It's wonderful that you received helpful advice on styling and products for your thick hair. We appreciate your positive feedback!

Rated 5 out of 5 stars

Excellence service

11 October 2025
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Reply from Chatters Hair Salon - Market Mall

Thank you very much for your feedback. We are happy to hear you had a good experience and look forward to seeing you again soon!

Rated 5 out of 5 stars

Anastasia is incredible

Anastasia is incredible. Such a wonderful person. She really takes her time and listens exactly to what you want. She puts so much effort into your hair. I’m definitely coming back!

4 October 2025
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Reply from Chatters Hair Salon - Market Mall

We're happy to hear that you had such a wonderful experience! It's great to know that you felt listened to and that your hair received so much care and attention. We appreciate your positive feedback and look forward to seeing you again!

Rated 5 out of 5 stars

My hairstylist Noemeewas amazing super…

My hairstylist Noemeewas amazing super friendly and kind and did a great job! Definitely will request her again !

10 October 2025
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Reply from Chatters Hair Salon - Market Mall

We're happy to hear that you had such a wonderful experience! We appreciate your kind words and we're so glad you enjoyed your time with us.

Rated 5 out of 5 stars

Maria is the best

Maria is the best! She always gives me the haircut I ask for and makes suggestions for hair products that may work for me. Can’t wait to see her to get my brows threaded and laminated!

4 October 2025
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Reply from Chatters Hair Salon - Market Mall

We're happy to hear that you consistently get the haircut you desire from Maria and appreciate the helpful product suggestions. We appreciate your positive feedback and look forward to seeing you for your brow services!

Rated 5 out of 5 stars

Love going to see Jennifer

Love going to see Jennifer! She is amazing!

4 October 2025
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Reply from Chatters Hair Salon - Market Mall

We're so happy to hear that you had an amazing experience. We appreciate you taking the time to share your positive feedback!

Rated 5 out of 5 stars

Awesome Service

Maria was friendly and she really listened to what hairstyle I want, and that's the service I really want. She even suggests how I will take care and style my hair in her own words and techniques. I am happy and I will recommend her.

1 October 2025
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Reply from Chatters Hair Salon - Market Mall

We're happy to hear that you felt listened to and that you received personalized care tips from Maria! We appreciate you sharing your experience and your recommendation.

Rated 5 out of 5 stars

James did a great job on my daughter’s…

James did a great job on my daughter’s hair. It had been a long time since she had a haircut and it was very dry and damaged - it looks beautiful!!

1 October 2025
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Reply from Chatters Hair Salon - Market Mall

We're happy to hear that your daughter's hair looks beautiful after her haircut! We appreciate you sharing your positive experience and are so glad we could help.

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