Booked with Richelle! She is amazing! She listened to what I wanted and asked lots of questions to make sure she understood exactly what I wanted before starting. Had an absolutely amazing experience... See more
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I booked with Stephanie hoping to achieve ash white blonde face-framing highlights while keeping a dark brown low light over the rest of my warm summer, sun-bleached brown hair. I was worried my... See more
Stephanie, my hairstylist made me feel completely comfortable. She explained everything she was doing in language that I could understand. Her dry cut technique took a fraction of the time other styli... See more
Company replied
Positives: Staff was kind and attentive at front and during appointment. Excellent head massage during wash. To improve: stylist seemed to be still learning how to handle curly hair and the stylin... See more
Company replied
Company details
Written by the company
Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.
Contact info
3147 Douglas Street, #387, V8Z 6E3, Victoria, BC, Canada
- +1 250-386-1366
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 48 hours
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Booked with Richelle
Booked with Richelle! She is amazing! She listened to what I wanted and asked lots of questions to make sure she understood exactly what I wanted before starting. Had an absolutely amazing experience with her and I love the way my hair came out in the end.
Winter solstice light up
I received a gift card to Mayfair and had wanted to treat myself to a new do. I booked last minute and ended up with Stephanie. It had been two years since I last had my hair highlighted.
I let Stephanie pick the colour. She chose Gold Shimmer which was absolutely perfect. Her sparkly personality, knowledge of product, efficiency of her craft ( trade) made my while experience fantastic.
I have finally found a new hairdresser!
Amazing color technique
I booked with Stephanie hoping to achieve ash white blonde face-framing highlights while keeping a dark brown low light over the rest of my warm summer, sun-bleached brown hair. I was worried my thin hair wouldn’t take to lightening, but Stephanie immediately put me at ease. She asked thoughtful questions, showed me color options, and really listened to what I wanted. She 1000% understood the assignment.
Stephanie’s expertise with my hair type and texture was evident from start to finish. The end result surpassed my expectations—bright, cool ash tones in the face-framing highlights, with rich, natural-looking low lights that add depth without weighing down my hair. My hair feels healthier and looks absolutely stunning.
If you’re looking for a stylist who truly gets the vision, communicates well, and delivers beyond what you expect, Stephanie is your person. I’m obsessed with the result and will definitely be back!
Richelle is an incredible stylist she…
Richelle is an incredible stylist she did my hair cut and hair dye she did an amazing job better then i expected. She really cares about what she does her heart is in it. thank you so much and will definitely be referring people to you :)

Reply from Chatters Hair Salon - Mayfair Mall
I am thrilled with my new look
I am thrilled with my new look! Richelle is an incredibly talented hairstylist whose Red Seal expertise is evident in every detail. She took the time to understand exactly what my hair needed, resulting in a phenomenal transformation—it genuinely feels alive and fabulous again. I am so impressed by her passion and dedication to her craft. The entire experience was impeccable, deserving a full 5-star rating."

Reply from Chatters Hair Salon - Mayfair Mall
Stephanie is an amazing stylist
Stephanie, my hairstylist made me feel completely comfortable. She explained everything she was doing in language that I could understand. Her dry cut technique took a fraction of the time other stylists normally take cutting my hair and gave me the results I've been looking for. I appreciated that we had a really conversation instead of superficial small talk, which I usually dread with other stylists. I will definitely be coming back to her again.

Reply from Chatters Hair Salon - Mayfair Mall
Alisha did my daughter’s hair for the…
Alisha did my daughter’s hair for the first time and gave her a SPECTACULAR cut and finish!!! She was warm, professional, talented and absolutely lovely!

Reply from Chatters Hair Salon - Mayfair Mall
Richelle A. Is a great stylist
Richelle A. Is an excellent stylist with great technique. She had very good customer service skills, walked me through the entire process, outlined all prices beforehand and was an overall lovely lady. I was very happy with my hair!

Reply from Chatters Hair Salon - Mayfair Mall
Darren gets it right every time time
Darren gets it right every time time! That’s why I keep going back.

Reply from Chatters Hair Salon - Mayfair Mall
Attentive service with emphasis on…
Attentive service with emphasis on checking the message with regard to client wishes.

Reply from Chatters Hair Salon - Mayfair Mall
Rachelle was really friendly
Rachelle was really friendly, personable, professional, patient, gentle and overall gave my 6yr old son a great haircut! I would highly recommend her!

Reply from Chatters Hair Salon - Mayfair Mall
Great ear piercing experience!
My daughter and I got our ears pierced atChatters today and it was an absolute delight. She was so helpful with calming my daughter down and was beyond patient with us. Thank you very much and we will most definitely be back again!

Reply from Chatters Hair Salon - Mayfair Mall
MELODY is amazing!!
Once again Melody worked her magic and did the absolute, most amazing hi lites!! If you're looking for someone who truly cares about her clients and providing the very best service book with Melody. She is genuine, easy to talk to and an exceptional stylist. Thanks Melody!!

Reply from Chatters Hair Salon - Mayfair Mall
Highly recommended - Richelle A.
A huge thank you to Richelle, Senior Hairstylist at Chatters Mayfair! I couldn’t be happier with the service I received. She is highly professional, confident, and truly skilled, her 15 years of experience clearly show in the way she works. What I appreciate most is her honesty; she doesn’t just say what you want to hear but gives real, thoughtful advice on what will look best for you.
From the moment I sat in the chair, I felt comfortable, heard, and completely at ease knowing I was in expert hands. The results exceeded my expectations, and I walked out feeling more confident and refreshed.
I can honestly say I’ve found the best hairstylist in town. I’ll definitely be coming back and look forward to many more visits with Richelle.

Reply from Chatters Hair Salon - Mayfair Mall
Hair was done in wrong colour then…
Hair was done in wrong colour then stylist said it was correct. Also it was discussed on the phone that I’d be getting my hair cut but that did not happen. I’ve been using Chatters as my hair salon for close to 20 years and I’m horrified by this experience. Even more so as my son is getting married October 4th and I had come 2 weeks early to allow the colour to settle nicely before then.

Reply from Chatters Hair Salon - Mayfair Mall
I had an amazing experience with…
I had an amazing experience with Richelle! She really listened to what I wanted and gave me the perfect cut. The attention to detail, professionalism, and warm personality made the whole appointment so enjoyable. My hair looks and feels fantastic, and I’ve received so many compliments already. I highly recommend Richelle to anyone looking for a talented and caring stylist!

Reply from Chatters Hair Salon - Mayfair Mall
Darren is a true magician -- fabulous…
Darren is a true magician -- fabulous color perfection -- endless compliments! Love it!

Reply from Chatters Hair Salon - Mayfair Mall
My daughter was very happy and…
My daughter was very happy and satisfied with the service provided. Everyone loved the outcome. Richelle was very accomodating and friendly.

Reply from Chatters Hair Salon - Mayfair Mall
Stephanie did a great job of my hair…
Stephanie did a great job of my hair cut. My sister said it’s one of the best it’s one of the best cuts I’ve had in a long time. She’s personable and fun, so I’ll be back.

Reply from Chatters Hair Salon - Mayfair Mall
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