Getting my hair done by Ghezal feels like a luxury experience every single time. From the consultation to the final touch, she’s attentive, creative, and flawless with her technique. My hair has never... See more
Company replied
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Getting my hair done by Ghezal feels like a luxury experience every single time. From the consultation to the final touch, she’s attentive, creative, and flawless with her technique. My hair has never... See more
Company replied
On October 4th, the day of my son’s wedding, I had the absolute pleasure of having Ghezal as my hairdresser! She was incredibly kind, caring, and such a lovely person to talk to. Her knowledge abo... See more
Company replied
I had such a great experience at Chatters Salon! The staff were incredibly knowledgeable and kind—they took the time to help me find a product that actually works for my hair type. They also explained... See more
Company replied
I had the absolute pleasure of having Ghezal as my hair dresser. She was incredibly kind and very talkative, which was so refreshing. I told her my concerns about my hair and the products that I have... See more
Company replied
Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.
2271 Harvey Avenue, #280, V1Y 6H2, Kelowna, BC, Canada
Replied to 95% of negative reviews
Typically replies within 48 hours
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I have been to the Orchard park mall location 3 times now and they have had great experiences each time. My last 2 were with Ghezal and she is so wonderful ‼️ Thank you❤️
Horrible customer service. Spent $150 to have my roots touched up, which got butched. Went back to have them fix it, and it came out WORSE then before, and they refused to fix it a 2nd time, along with refusing a refund. I then, had to spend $350 somewhere else to have it fixed. This isn’t the first, or 2nd time I’ve had issues with this place. I would highly NOT recommend it to anyone! I also heard a lady complain about how a hair dresser botched her daughter’s hair… this place is horrendous. They need better stylists OR manager who will be of use to the customers.

Reply from Chatters Hair Salon - Orchard Park
Sooooo I went to Chatters in the mall today and I told the stylist about 10 plus times what I couldn't and couldn't afford. I get to the till and it is only at that moment she informs me that I am going to be paying an ADDITIONAL $100 dollars! This will be the VERY last time that I EVER go to this salon!!!

Reply from Chatters Hair Salon - Orchard Park
I went to pierce my baby’s ears and the services and experience was friendly, fast and amazing. Our piercer was very patient, gentle and she made sure she got it right.

Reply from Chatters Hair Salon - Orchard Park
Nat did the best highlights I’ve ever had amazing

Reply from Chatters Hair Salon - Orchard Park
AMAZING!!! Jodi is a real treat. I go to her just to get a treatment to be pampered. She's gifted.

Reply from Chatters Hair Salon - Orchard Park

Reply from Chatters Hair Salon - Orchard Park
Jody was prompt and attentive to my wishes for my haircut. She did a good job for the cut and gave a great shampoo complete with a wonderful scalp and neck massage.
Thanks Jody.

Reply from Chatters Hair Salon - Orchard Park
Getting my hair done by Ghezal feels like a luxury experience every single time. From the consultation to the final touch, she’s attentive, creative, and flawless with her technique. My hair has never looked this healthy, glossy, and perfectly styled. She’s simply the best — a true gem in the beauty world!

Reply from Chatters Hair Salon - Orchard Park
Jessica is consistently on point no matter what I throw at her. 10/10 for color, style and attention to detail.

Reply from Chatters Hair Salon - Orchard Park

Reply from Chatters Hair Salon - Orchard Park
The stylists was excellent but a hair cut for mid length hair without a wash and style should not be $60 and it did NOT take over an hour for the cut.

Reply from Chatters Hair Salon - Orchard Park
On October 4th, the day of my son’s wedding, I had the absolute pleasure of having Ghezal as my hairdresser! She was incredibly kind, caring, and such a lovely person to talk to. Her knowledge about hair and products is truly amazing. I had some concerns about my hair, and she took the time to listen, offer great advice, and reassure me — exactly what I needed!
She shampooed, conditioned, and applied a nourishing hair mask, giving me the most relaxing head massage — it felt like being at a spa! My hair looked absolutely beautiful, and everyone at the wedding loved my hairstyle 💖
Thank you so much, Ghezal! I will definitely be coming back to see you again!

Reply from Chatters Hair Salon - Orchard Park
My stylist, Cheung always does a great job!
The environment is bright and clean which adds to the experience.

Reply from Chatters Hair Salon - Orchard Park
I'm not sure about the cut itself. I was hoping for a layered lob, as I don't often blow dry my hair with a round brush. I still have some curl from a previous perm, and the weighting or shape of my hair looks off now when it's not blown straight as the curls pop out too much on the lower half of my hair.
Unfortunately, I'm out of town until next Tuesday so I won't be able to get this addressed until after then.

Reply from Chatters Hair Salon - Orchard Park

Reply from Chatters Hair Salon - Orchard Park

Reply from Chatters Hair Salon - Orchard Park
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