Chatters Hair Salon - Park Place Mall Reviews 965

I love my perm! It’s exactly what I wanted. My stylist, Bridgette, is amazing!

Prior to my appointment, my hair was quite long - well past my shoulders and collarbones. My main concern was that the front sections were noticeably shorter than the rest due to heat damage. I specifically asked for a good chop to just above my shoulders to remove the damaged ends and have my hair cut to one uniform length, with only subtle layers.

Unfortunately, I left the salon with my hair barely past my chin. I was not asked if I was comfortable going that short, nor was the length adjusted gradually - it was cut directly to that length. While I requested subtle layers, I now have layers that are shorter than the top of my ears. Additionally, the front pieces of my hair are significantly shorter than the rest, which was the exact issue I had hoped to correct.

I was too uncomfortable to express my disappointment at the time, as the cut had already been done. However, I have been extremely upset for the past 24 hours. I walked into the salon with clear expectations - hair just above my shoulders, all one length, and subtle layers, and I left with none of those expectations met. This haircut has completely shaken my confidence and is, without question, the worst haircut I have ever received.

Very excited for my hair appointment today, which started at 3:15 PM. After work, i went straight to Chatters Park Place Mall. I showed a clear reference photo of a medium-length layered haircut and explained that I usually DIY-cut my hair straight because the length gives me headaches. I specifically asked for layers and a U-shaped back.
After the initial cut, she showed me the back of my hair, but I honestly didn’t see any difference. it was still a straight, blunt line, similar to how I cut my own hair. I showed the reference photo again and explained that it should be layered, with a U shape, and also mentioned curtain bangs and face-framing layers, which she had acknowledged earlier.
She cut my hair again, but I still couldn’t see any noticeable change. At that point, I wasn’t sure if she was just trimming it straighter or only cutting the very back portion. I asked once more and showed the photo again. This time, she cut it into a V shape, but didn’t show me the back anymore and proceeded straight to blow-dry my hair.
In the end, it was a simple V-cut, not layered at all. just a plain cut that honestly anyone (even a friend) could do. For my first salon haircut experience in Lethbridge, paying $56, it really wasn’t worth it. Its a very simple cut and I dont know what she cant understand with what I wanted eve with photos already. I left feeling very disappointed, especially since I was very clear and consistent with what I wanted.

Receptionist misinformed about cost of service. Hairdressers were cold.

Content always feels great to get my haircut🥰

Thank you Maureen for making my hair look fantastic!! I have gotten a lot of compliments from all my family and friends!

Maureen is amazing, she always makes me feel welcome, and like a friend and not just a customer. She did a donation cut on me over 3 years ago and no one else has touched my hair since. My hair has never been so healthy and curly since Mo

I thought $56 for less than 10 minutes in the chair was a bit steep for my liking , she was nice and did a good job, $25-$35 is reasonable, $56 was not

Very friendly staff received great service from the minute I walked in

I can’t remember my hairdressers name, but she was kinda shy, but very pleasant…she did a wonderful job on my hair, when I go back I would definitely like to have her cut my hair again. Thank you chatters

Hair dresser needs to check with client before using perfumed products

I had an amazing appointment with Jamie. She did the most wonderful job
I'm looking forward to my next appointment!!!

Adrianna killed it i came in with black and red hair and i wanted it burgundy she stayed within the budget i had and didn’t sacrifice my hair health at all. she was the sweetest and most friendly stylist would go to her again! great experience

My hairdresser Adrianna was really great and had super helpful recommendations for products!

Amanda has been doing my hair off and on for over 20 years. She always does an amazing job

No one contacted me to tell me my hairdresser would not be at my appointment. A confirmation email was sent the day before of which I confirmed yes. I wasted bus fare going to this appt. They ended up giving me an appt. with another hairdresser two hours later. She was friendly but did not cut my hair very well. Did not listen to what I said. I went home and hacke

at my hsir length.I have not had to do this for years!!
😥

Gabby is amazing ! I haven’t felt this pretty in a long time

Quick and very satisfactory service. My stylist gave me an excellent shampooing & brushing. Thank you