Like many people, I’m usually hesitant about trying new salons or switching stylists—building trust takes time. But I decided to take the leap here, and I’m so glad I did. Negar was attentive, confide... See more
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See what reviewers are saying
It was my first appointment with and I couldn’t be happier. They made me feel comfortable right away, paid attention to detail, and the result was exactly what I hoped for.
Company replied
Walked into make an appointment with Voosh for a haircut and he was just finishing with another client so he took me in right away. Another great experience. When he washed my hair and gave me a sc... See more
Company replied
Absolutely love the service I always get at Chatters ! The staff is always friendly and helpful and welcoming. Maya was absolutely amazing! Can’t wait to go back and get my hair coloured by her I high... See more
Company replied
Company details
Written by the company
Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.
Contact info
805 Boyd Street, #H120, V3M 5X2, New Westminster, BC, Canada
- +1 604-522-0466
4.6
Excellent
346 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Droov is a professional hairdresser
Droov is a professional hairdresser. He gave me the best cut. So detailed and and so clean. So impressed by his work.
18 October 2025
Unprompted review
Reply from Chatters Hair Salon - Queensborough Landing
We're so happy to hear that you had such a positive experience! It's wonderful to know you were impressed with the precision and quality of the haircut. Thank you for your feedback!
It was my first appointment with…
It was my first appointment with and I couldn’t be happier. They made me feel comfortable right away, paid attention to detail, and the result was exactly what I hoped for.
11 October 2025
Reply from Chatters Hair Salon - Queensborough Landing
Thank you so much for taking the time to review your Chatters appointment. We are so happy to hear you had such a wonderful experience with us! Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better! Thank you 😊
Reply from Chatters Hair Salon - Queensborough Landing
Thank you so much for taking the time to review your Chatters appointment. We are so happy to hear you had such a wonderful experience with us! Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better! Thank you 😊
From my first greeting to my haircut…
From my first greeting to my haircut was quality and assurance I was being looked after.
4 October 2025
Reply from Chatters Hair Salon - Queensborough Landing
Thank you so much for taking the time to review your Chatters appointment. We are so happy to hear you had such a wonderful experience! Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better! Thank you 😊
It was really great
It was really great! Maya was awesome and did a really great job on my hair.
10 October 2025
Reply from Chatters Hair Salon - Queensborough Landing
Thank you so much for taking the time to review your Chatters appointment. We are so happy to hear you had such a wonderful experience with Maya! Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better! Thank you 😊
Botched bangs
Had my bangs trimmed today and they are uneven, blocky and choppy despite showing inspo pics and clearly stating I wanted wispy curtain bangs. Went home and fixed them the best I could but still looks odd because they are heavy bangs. Definitely won’t be coming again.
7 October 2025
Reply from Chatters Hair Salon - Queensborough Landing
We're sorry your bang trim didn't meet your expectations, and we appreciate your feedback. We'll share your experience with our team to improve our services.
I love my stylist Droovesh
I love my stylist Droovesh. He is genuinely caring and it shows how much he loves his job. In today’s world where people are self obsessed. He is all about putting his heart and soul in his work.. I found out his mom have recently passed away.. I could never had known the way he took care of things for me.. His shampoos are not just plain shampooing.. he gives great head massages. Thank you Droovesh. May god always bless you with the best and return all the positive energy you put it out in the universe. If you are looking for old fashioned customer service.. he is your person.
4 October 2025
Reply from Chatters Hair Salon - Queensborough Landing
Thank you so much for taking the time to review your Chatters appointment. We are so happy to hear you had such a wonderful experience with us! Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better! Thank you 😊
Wonderful staff that works with you and…
Wonderful staff that works with you and ensures you walk out happy with your personal choices
3 October 2025
Reply from Chatters Hair Salon - Queensborough Landing
Thank you so much for taking the time to review your Chatters appointment. We are so happy to hear you had such a wonderful experience with us! Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better! Thank you 😊
Another great experience …
Walked into make an appointment with Voosh for a haircut and he was just finishing with another client so he took me in right away.
Another great experience. When he washed my hair and gave me a scalp massage I was in heaven. I was so relaxed when he was done I thought he might have to push me out of the chair.
Another great cut that I’m very happy with.
The front end staff is very nice too.
3 October 2025
Reply from Chatters Hair Salon - Queensborough Landing
Thank you so much for taking the time to review your Chatters appointment. We are so happy to hear you had such a wonderful experience with us! Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better! Thank you 😊
Quality salon
Great Service Professional Cut and style
Great Service will be going back !
1 October 2025
Reply from Chatters Hair Salon - Queensborough Landing
Thank you so much for taking the time to review your Chatters appointment. We are so happy to hear you had such a wonderful experience with Shad! Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better! Thank you 😊
Drooves is a very passionate…
Drooves is a very passionate hairdresser and very confident and knows what he is doing .
24 September 2025
Reply from Chatters Hair Salon - Queensborough Landing
Thank you so much for taking the time to review your Chatters appointment. We are so happy to hear you had such a wonderful experience with Droov! Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better! Thank you 😊
I had amazing experience with Shad
I had amazing experience with Shad. I didn't have a great experience with my previous hairstyler, but Shad did everything to fix that and even more! Very communicative and professional. I will definitely go back to him from now on!
27 September 2025
Reply from Chatters Hair Salon - Queensborough Landing
Thank you so much for taking the time to review your Chatters appointment. We are so happy to hear you had such a wonderful experience with Shad! Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better! Thank you 😊
Assistant and hairdresser was so kind…
Assistant and hairdresser was so kind and helpful for my mom. Listened to what she needed.
20 September 2025
Reply from Chatters Hair Salon - Queensborough Landing
Thank you so much for taking the time to review your Chatters appointment. We are so happy to hear you had such a wonderful experience with Zohray! Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better! Thank you 😊
Fantastic!
Absolutely love the service I always get at Chatters ! The staff is always friendly and helpful and welcoming. Maya was absolutely amazing! Can’t wait to go back and get my hair coloured by her I highly recommend her !
24 September 2025
Reply from Chatters Hair Salon - Queensborough Landing
We're happy to hear that you love the service you receive at our location! It's wonderful that you find our staff friendly, helpful, and welcoming. We appreciate your recommendation and look forward to seeing you again!
Maya was very friendly and…
Maya was very friendly and knowledgeable and made me and my daughter very comfortable.
23 September 2025
Reply from Chatters Hair Salon - Queensborough Landing
We're happy to hear that you and your daughter felt comfortable. We appreciate your positive feedback regarding the friendly and knowledgeable service you received.
My stylist gave me one of the best cuts…
My stylist gave me one of the best cuts I've ever had. My hair is finicky due to a bit of natural wave, and this stylist was new to me, but he nailed it.
12 September 2025
Reply from Chatters Hair Salon - Queensborough Landing
Thank you so much for taking the time to review your Chatters appointment. We are so happy to hear you had such a wonderful experience with Droov! Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better! Thank you 😊
As any person who's scared of trying…just DO IT
Like many people, I’m usually hesitant about trying new salons or switching stylists—building trust takes time. But I decided to take the leap here, and I’m so glad I did. Negar was attentive, confident, and truly listened to what I wanted. She not only understood my vision but brought it to life beautifully. I absolutely loved her work, and I’ll definitely be coming back to see her again!
13 September 2025
Reply from Chatters Hair Salon - Queensborough Landing
We appreciate you sharing your experience. We're happy to hear that you felt heard and that your vision was beautifully brought to life. We look forward to seeing you again soon!
Reply from Chatters Hair Salon - Queensborough Landing
Thank you so much for taking the time to review your Chatters appointment. We are so happy to hear you had such a wonderful experience with Droov! Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better! Thank you 😊
Shadow is amazing
Shadow is amazing! His 36 years of experience shows. He is very friendly, respectful and so knowledgeable.
3 September 2025
Reply from Chatters Hair Salon - Queensborough Landing
Thank you so much for taking the time to review your Chatters appointment. We are so happy to hear you had such a wonderful experience with Shad! Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better! Thank you 😊
Reply from Chatters Hair Salon - Queensborough Landing
Thank you so much for taking the time to review your Chatters appointment. We are so happy to hear you had such a wonderful experience with us! Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better! Thank you 😊
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