Chatters Hair Salon - Shawnessy Towne Centre Reviews 894

I went in there with a photo (11 actually) of EXACTLLY how I wear my hair. I showed the stylist what color I wanted and showed her what I DID NOT WANT, from a BAD experience with a prior stylist (Not Chatters) before - who didn't listen to my request. I showed her EXACTLY the BLONDE I wanted. The end result was no where near what I asked for. She said "how do you like it" I replied "Not as blonde as I had hoped for" her response "Well, its my first time doing your hair" OH WELL THATS GREAT! Let me be your little experiment! I was too polite, gave her a good tip which I totally regret and came home and sent photos to my friends and told them what I paid and showed them what I got. ALL Horrified. And now I am going back to my regular Hairdresser (who was not well) and will have to PAY AGAIN to have him correct this error from a Junior hairdresser who doesn't even know how to texturize hair properly! Cutting hair at the bottom (making it shorter) is NOT texturizing it! I spoke to my AWARD WINNING Stylist and he was absolutely dumfounded when I told him how she texturized my hair! The color was NO WHERE near the BRIGHT BLONDE I requested! It was all one color almost, with virtually no definition of two tones of highlights as I had requested! EXTREMLY Disappointed! I was TOO POLITE TO TELL HER WHAT A TERRIBLE JOB SHE DID !

Hair dresser did not arrive at scheduled time for Wedding hair! Made my wife cry! Extremely rude offered no solutions for hair that needed to be done on schedule as it was booked specifically the timining of the wedding. Lazy hairdressers sitting around doing nothing. Unprofessional, no apology.

I hadn't gotten my hair cut or colored in about 2 years. Joey did an Amazing job with everything- the full head of highlights, the cut, the style! I love it all and will definitely be back

Everyone at the salon is super friendly and makes you feel like family! Enjoyable visit every time!

LOVE my new hair color! Originally was a solid brown/copper color and now have a perfectly blended cool brown with icy blond highlights (balayage).
Joey is an amazing stylist. Takes a lot of care to make sure you get exactly what you want.
Added bonus is the head massage :)

Always a pleasure being at this place. Excellent services

I’m obsessed with my hair! Kenjie D. is truly exceptional—his professionalism is unmatched. He took the time to understand exactly what I wanted and delivered beyond expectations. I’ll definitely be back soon, and I highly recommend him to anyone looking for top-tier hair care. Can’t wait to come back! If you’re thinking of switching up your look, Kenjie’s your person. ❤️

I recently visited the Shawnessy Chatters branch and had an amazing experience! Naomi did an incredible job with my hair dye and cut. The team is friendly and welcoming. Highly recommend! 😊😘

As always, I am made to feel rather important. My stylist does a wonderful job, I always feel better when I leave!

Tanya is a great hairstylist, have been going to her for a while now. Did exactly what I wanted

The experience was fantastic!

Wonderful service !

Tanya is amazing!!! Great haircut !!!very happy ❤️

Ronald always gives a wonderful haircut! Today, I tried something new. Ronald did a great job of using foils to blend my natural grey roots with my previously dyed brown hair. I am very happy with the results!

The service was great my stylist was excellent. She was reassuring and very understanding.

Juroh made my appointment so much better. Listened and delivered what kind of hair style I want. Would not be booking anywhere else!

Another great haircut at Chatters! If you need a haircut for your 10 year old, this is the place to go.

Kenjie has made me feel absolutely beautiful! He has helped my hair grow in soft and healthy. It’s really a great feeling when you can trust your stylist! And I do! Plus… he’s hilarious.

She took her time to be precise and it didn't take long at all! Will definitely be back for a touch up!