Chatters Hair Salon - Sierra Springs Reviews 859

TrustScore 5 out of 5

4.8

2821 Main Street Southwest, #105, T4B 3G2 Airdrie, AB, CA


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Rated 5 out of 5 stars

I had such an amazing experience with Christine K! She gave me blonde highlights to cover my greys and did them absolutely perfectly. My haircut was also exactly what I asked for—Christine really list... See more

Company replied

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ I had my color retouch done by Sedfrey and I couldn’t be happier! He’s so professional, attentive, and truly amazing at what he does. My hair turned out perfect and I felt very well taken... See more

Company replied

Rated 5 out of 5 stars

My hair stylist was amazing! She was super helpful, answered all my questions I had and when I told her my concerns with my hair she helped me figure out where I was going wrong so I can enjoy my hair... See more

Company replied

Rated 5 out of 5 stars

All the staff were inviting and knowledgable. Nerizza understood the assignment with my 8yr old with long tangly hair, and she made her feel like a princess getting her hair cut ABOVE her shoulders! T... See more

Company replied


Company details

  1. Hair Salon
  2. Hair product shop

Written by the company

Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.


Contact info

  • 2821 Main Street Southwest, #105, T4B 3G2, Airdrie, AB, Canada

  • +1 403-948-4732

4.8

Excellent

TrustScore 5 out of 5

859 reviews

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Replied to 95% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

They charged me $70 for just trimming…

They charged me $70 for just trimming my hair and that was just for 15 min and ret was washing my hair and blow dry and I did not even style it. I did not have time and while appt got done in 25 min but they charged me for for a woman’s hair cut for 45 min. This does not make any sense and I will not be returning back. And my daughter comes here and she will not be coming back either. Thank you

11 October 2025
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Reply from Chatters Hair Salon - Sierra Springs

We appreciate you taking the time to share your experience. We're sorry to hear about the concerns regarding the service time and pricing. We'll review your feedback to improve our customer experience.

Rated 5 out of 5 stars

Beverly was lovely

Very professional & had a clean environment

9 October 2025
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Reply from Chatters Hair Salon - Sierra Springs

We're glad you appreciated our team's professionalism and clean environment. Thank you for your positive feedback; it means a lot to us.

Rated 5 out of 5 stars

My hair stylist was amazing

My hair stylist was amazing! She was super helpful, answered all my questions I had and when I told her my concerns with my hair she helped me figure out where I was going wrong so I can enjoy my hair!

2 October 2025
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Reply from Chatters Hair Salon - Sierra Springs

We're happy to hear that you had such a wonderful experience! It's great to know that our stylist was so helpful in addressing your concerns and providing helpful solutions for your hair. Thanks for your positive feedback!

Rated 5 out of 5 stars

Robert (I believe that was his name) in…

Robert (I believe that was his name) in Airdrie was my stylist. I got in very last minute and he was amazing! The wash, blow dry, hair cut, and styling only took 30 minutes and I felt like I just had a makeover. My hair looks and feels so much better and it was so pleasant to sit in his chair! Highly recommend

6 October 2025
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Reply from Chatters Hair Salon - Sierra Springs

We're so glad you enjoyed your recent visit! It's wonderful to hear that your stylist provided such a positive and efficient experience. We appreciate you recommending our services!

Rated 5 out of 5 stars

Very friendly staff and my stylist was…

Very friendly staff and my stylist was very helpful and friendly

7 October 2025
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Reply from Chatters Hair Salon - Sierra Springs

We're so happy to hear that you found our staff friendly and your stylist helpful! We appreciate your positive feedback and experience with us.

Rated 5 out of 5 stars

Kati is wonderful

Kati is wonderful
Great suggestions and always offers options
Very helpful and knowledgeable about product and how to use it

4 October 2025
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Reply from Chatters Hair Salon - Sierra Springs

We're so glad to hear about your wonderful experience! We appreciate that the suggestions and knowledge about the products stood out to you, and we're happy to be helpful.

Rated 5 out of 5 stars

Always professional and helpful

Always professional and helpful. They listen to my preferences. I’ve been going here for a couple of years and have never been disappointed. Shout out to Vikki, Kristen, and Sedfrey!!

4 October 2025
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Reply from Chatters Hair Salon - Sierra Springs

We appreciate you taking the time to share your kind words! We're happy to hear that you've consistently had positive experiences and that our team listens to your preferences.

Rated 5 out of 5 stars

Amazing experience with Christine K.

I had such an amazing experience with Christine K! She gave me blonde highlights to cover my greys and did them absolutely perfectly. My haircut was also exactly what I asked for—Christine really listened and delivered. I’ll 100% be back and highly recommend her to anyone looking for beautiful blonde highlights. Thank you again, Christine!

2 October 2025
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Reply from Chatters Hair Salon - Sierra Springs

We're happy to hear that you had such a wonderful experience! It's great to know that you were pleased with your highlights and haircut. We appreciate your recommendation and look forward to seeing you again.

Rated 5 out of 5 stars

Kari’s awesome!

Kari does an awesome colour without leaving harsh lines or colour all over your face.

2 October 2025
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Reply from Chatters Hair Salon - Sierra Springs

We're happy to hear that you had such a great experience! It's wonderful to know you were pleased with the color and application. Thanks for your positive feedback!

Rated 5 out of 5 stars

Alyssa was great she knew exactly what…

Alyssa was great she knew exactly what my hair needed! I will be back ☺️

1 October 2025
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Reply from Chatters Hair Salon - Sierra Springs

We're happy to hear that you had such a positive experience! It's wonderful that you felt so well taken care of. We appreciate your feedback and look forward to your next visit.

Rated 1 out of 5 stars

I paid almost $300 and my hair looked nothing like I wanted it to.

I paid almost $300 and my hair looked nothing like I wanted it to. I won’t be going back ever. I had to go to a different hair dresser the next day to get it re-cut as there were chunks that were so much longer than the others. I’m not talking a little bit longer, one chunk in the back was about 4 inches longer than everywhere else. The color looks exactly like it did when I came in. I came in for highlights and low lights. She ended up putting a whole head of color over my highlights. . Hair dresser spent more time talking about being in the 100 000$ club and how chatters doesn’t do a Christmas party for their employees than actually working on my hair.

24 September 2025
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Reply from Chatters Hair Salon - Sierra Springs

We're sorry your experience didn't meet expectations. It's disappointing to hear about the issues with your cut and color. We value your feedback and will address your concerns to improve our services. Thank you for bringing this to our attention.

Rated 5 out of 5 stars

I felt very welcome

I felt very welcome - pleasant surroundings and great service.

27 September 2025
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Reply from Chatters Hair Salon - Sierra Springs

We are happy you felt welcome and enjoyed the pleasant surroundings and great service! We appreciate your positive feedback.

Rated 5 out of 5 stars

Kari was a super hair stylist

Kari was a super hair stylist. Cut my hair exactly how I wanted it. Also a great conversationalist. I was very happy with Chatters. My daughter also goes to Chatters and loves Kari.

26 September 2025
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Reply from Chatters Hair Salon - Sierra Springs

We're glad you enjoyed your experience! It's wonderful to hear that the stylist provided such a great haircut and conversation. We appreciate your positive feedback and that your daughter also loves the service.

Rated 5 out of 5 stars

Vikki is an awesome hairstylist

Vikki is an awesome hairstylist, great cut and very manageable hair cut. She listens to what I want which is so appreative

25 September 2025
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Reply from Chatters Hair Salon - Sierra Springs

We're happy to hear that you had an awesome experience! It's great to know that the haircut was manageable and that your stylist listened to your preferences. Thank you for your positive feedback!

Rated 5 out of 5 stars

Always so friendly and knowledgeable

Always so friendly and knowledgeable. And I've never had a cut i didn't like!👱‍♀️❤️

26 September 2025
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Reply from Chatters Hair Salon - Sierra Springs

We're so happy to hear that you find our team friendly and knowledgeable! It's wonderful knowing you've consistently loved your haircuts with us. Thanks for your great feedback!

Rated 5 out of 5 stars

Friendly staff and I am very satisfied…

Friendly staff and I am very satisfied and happy with my new hairdresser Beverly.

24 September 2025
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Reply from Chatters Hair Salon - Sierra Springs

We're delighted to hear that you found our staff friendly! It's wonderful to know that you are satisfied and happy with your new hairdresser.

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