All staff are super friendly but highly professional. Store, facilities and equipment are immaculate and well organized. Service at counter terrific and most of all my stylist, Star, never disappoints... See more
Company replied
13658 137 Avenue NorthWest, Skyview, T5L 5G6 Edmonton, AB, CA
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All staff are super friendly but highly professional. Store, facilities and equipment are immaculate and well organized. Service at counter terrific and most of all my stylist, Star, never disappoints... See more
Company replied
Star is extremely knowledgeable about hair types and what the best style would be for me. She was fun to chat with and was patient & kind with my daughter for her cut as well.
Company replied
Lisa is an exceptional stylist who takes great care to ensure every detail is perfect. Her work is flawless—I leave feeling amazing and unlike past experiences with other stylists I never need to touc... See more
Company replied
What can I say about Lisa? She always has my back. Does an amazing job of my hair, and always comes with excellent recommendations. She knows when I’m skeptical and assures me she has my best interes... See more
Company replied
Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.
13658 137 Avenue NorthWest, Skyview, T5L 5G6, Edmonton, AB, Canada
Replied to 96% of negative reviews
Typically replies within 48 hours
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Star is extremely knowledgeable about hair types and what the best style would be for me. She was fun to chat with and was patient & kind with my daughter for her cut as well.

Reply from Chatters Hair Salon - Skyview
This was one of the worst experiences ever!!
I did my due diligence and read all the reviews on this red seal journeyman hairstylist … Star. Which gave me the confidence that she knew what she was doing and that I could trust her with my hair. I have very fine, fragile hair and I have been loosing lots, which leaves me feeling less confident already.
I walked out of Chatters with my head down cause I had a ball on my head, she cut my bangs that I have been growing out to my temple on the right side … complimented with many chopped layers around my face. The left side she did something different… I still can’t figure it out, finished it off with some wings around the base. Blew me dry with a round brush and hey you’re on your way. I feel so embarrassed to leave my house. I paid … and straight home, to cry and hate on myself some more. I know it is only hair and it will grow back but honestly now I need to go see a real stylist and pay again to have my hair cut into something that resembles a style. This “STAR” is not a good stylist at all and honestly if you read this please go some where else. Hopefully this saves at least one person from feeling the way I do.
UPDATE…… they said Manager would call …. Well I still have not received a call. Curious if this is just something they post on all the negative reviews? Well I am still very upset!!!
No response makes me even more upset!!!

Reply from Chatters Hair Salon - Skyview
I really liked my hairdresser. She did a great job cutting and styling my hair.

Reply from Chatters Hair Salon - Skyview
Always a fantastic job with my hair, with Lisa. I ‘d give 10 stars if it were an option. You make me feel beautiful . Thanks so much!

Reply from Chatters Hair Salon - Skyview

Reply from Chatters Hair Salon - Skyview
Stylist was interested in what I wanted! Plus,, she was most pleasant!
I got the haircut I wanted!!! And pleased !!!!

Reply from Chatters Hair Salon - Skyview

Reply from Chatters Hair Salon - Skyview
Everyone was very friendly and Lisa did a great job cutting my curly hair. She knew exactly what to do to give me the shape I needed!

Reply from Chatters Hair Salon - Skyview
I had Received a cut from Stylist Ciara, and she gave me what I asked for.

Reply from Chatters Hair Salon - Skyview
Stylist was very helpful with the style I was looking for. Not pushy on product.

Reply from Chatters Hair Salon - Skyview
Lisa is friendly and very knowledgeable of providing me with the best hair style. Thank you Lisa

Reply from Chatters Hair Salon - Skyview
Quite literally the best hairstylist I have ever been to. Star is incredibly passionate about her craft and it shows. I love my hair once again.

Reply from Chatters Hair Salon - Skyview
Was very great and good service as always

Reply from Chatters Hair Salon - Skyview
Lisa did an amazing job on my hair! I have been to her a few times and will definitely be back. She was very friendly and easy to talk to.

Reply from Chatters Hair Salon - Skyview
First time for eyebrow wax and tint. She asked lots of questions and did what I wanted. I will return!! Thank you Lisa!

Reply from Chatters Hair Salon - Skyview

Reply from Chatters Hair Salon - Skyview
The hairstylist was very attentive and she didn't talk non stop and ask intrusive inane questions.

Reply from Chatters Hair Salon - Skyview
Lobna was absolutely amazing, the first time I went she gave me the perfect hair cut and this time she gave me the perfect highlights and color. She will definitely be my stylist from now on. Cheers , Donna

Reply from Chatters Hair Salon - Skyview
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