Chatters Hair Salon - St.John's Reviews 807

TrustScore 5 out of 5

4.8

98 Aberdeen Avenue, A1A 5N6 St. John's, NL, CA


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See what reviewers are saying

Rated 5 out of 5 stars

Always a great experience with April. My Grandson and I love going to her to get our hair cut. She is so friendly and always cuts our hair in the style we want. Your company is very lucky to have... See more

Rated 3 out of 5 stars

I loved everything about my appt until. There was another woman who came in for a manicure. She had 3 other women with her and they were speaking a foreign language. There were also 2 men who peeke... See more

Company replied

Rated 5 out of 5 stars

From the moment I walked in, I felt very welcomed by staff. The girls at the front desk immediately called me over and were very friendly. My stylist, Guy, was excellent. Very kind and professional. H... See more

Company replied

Rated 5 out of 5 stars

Alex was so kind and gentle during my appointment! Making sure that I was comfortable with what they were doing with my hair cut in terms of length, styling, even going back and taking more off for me... See more

Company replied


Company details

  1. Hair Salon
  2. Hair product shop

Written by the company

Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.


Contact info

4.8

Excellent

TrustScore 5 out of 5

807 reviews

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1-star

Replied to 95% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Horrible location, NEVER had a good experience here. Get your hair cut anywhere else.

Went in for a simple haircut, asked the stylist to cut my hair to around jaw length, stylist wouldnt do it. Insisted "but it would be so...short." after asking her to cut to requested length a few times and her still not, I gave up. This place isnt very nice if youre unconventional or alternative. The cut was overpriced and bad quality, the stylist left lots of blunt cuts and odd pieces. The only redeeming factor is that they have a free coffee/snack bar. If you want to pay 55 dollars for a bad haircut, blunt ends, and have to argue with the stylist about YOUR hair, then this is the place. Ive gotten my hair cut here a few times, NEVER had a decent experience. If you want a decent haircut, go support a local business.

6 December 2025
Unprompted review
Rated 5 out of 5 stars

I always love my hair & esthetics…

I always love my hair & esthetics experiences at Chatters. Their staff are knowledgeable about products too.

11 April 2025
Chatters Hair Salon - St.John's logo

Reply from Chatters Hair Salon - St.John's

We're so happy to hear that you consistently love your hair and esthetics experiences at Chatters! We appreciate your recognition of our staff's product knowledge.

Rated 5 out of 5 stars

Great stylist

Fabulous stylist that pays attention to detail.

16 October 2025
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Reply from Chatters Hair Salon - St.John's

We're so glad to hear that you had such a positive experience with our stylist! Thank you for your kind words; we appreciate it.

Rated 5 out of 5 stars

Excellent service

Excellent and friendly service

14 October 2025
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Reply from Chatters Hair Salon - St.John's

We appreciate you mentioning our friendly and excellent service! We are so glad you had a positive experience with us.

Rated 5 out of 5 stars

Thank you Emma G.

Thank you Emma G.
As always so happy with what you do for me!

3 October 2025
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Reply from Chatters Hair Salon - St.John's

We're so happy to hear that you're pleased with our work! Thank you for your continued support and wonderful feedback; it means a lot to us.

Rated 5 out of 5 stars

Alona Thank you 💐💐💐

Alona has GOLD hands, very delicate, understandable, gentle person !!!

11 October 2025
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Reply from Chatters Hair Salon - St.John's

We appreciate you sharing your wonderful experience. We're so glad to hear that you found the care to be delicate, gentle, and understandable. Thanks for your feedback!

Rated 5 out of 5 stars

hair done by Jeremy B.

Loved getting my hair done by Jeremy, so fun and professional!

11 October 2025
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Reply from Chatters Hair Salon - St.John's

We're delighted you had a fun and professional experience getting your hair done. We appreciate you letting us know!

Rated 5 out of 5 stars

Awesome service

Awesome service. I can’t say enough good things about the people and service ❤️

3 October 2025
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Reply from Chatters Hair Salon - St.John's

We appreciate your kind words! We are so glad you had such a wonderful experience with our team and service. Thanks for sharing.

Rated 5 out of 5 stars

The service is terrific

The service is terrific. Kayla is very professional and extremely knowledgeable. It is a pleasure to go to an appointment at the salon. Keep up the great work. The surroundings are very fashionable and eye catching.

9 October 2025
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Reply from Chatters Hair Salon - St.John's

We're happy to hear that you find the service terrific and the surroundings fashionable! It's great to know that you find our staff professional and knowledgeable. We appreciate your positive feedback!

Rated 5 out of 5 stars

Everytime I get my hair done by Anna

Everytime I get my hair done by Anna, I love it more. She is amazing.

7 October 2025
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Reply from Chatters Hair Salon - St.John's

We're so happy to hear that you consistently love your hair after your appointments. Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

Friendly Atmosphere

Friendly Atmosphere, Boy Great Stylist

7 October 2025
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Reply from Chatters Hair Salon - St.John's

We're glad you enjoyed your visit and the stylist's work. Thank you for your positive feedback; it means a lot to us.

Rated 5 out of 5 stars

11/10 always for Jeremy

11/10 always for Jeremy, I don’t even have to tell him what I wants he just knows ❤️ The Reno’s are also a 10✨

7 October 2025
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Reply from Chatters Hair Salon - St.John's

We're happy to hear that you had such a wonderful experience! It's great to know that you appreciate the service and the renovations. Thank you for your high rating!

Rated 5 out of 5 stars

Boy does a great job cutting my hair

Boy does a great job cutting my hair. Always pleasant.

30 September 2025
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Reply from Chatters Hair Salon - St.John's

We're glad you enjoyed your haircut and that our team member provided excellent service. Thank you for your positive feedback; it means a lot to us!

Rated 5 out of 5 stars

Having anything done is so relaxing

Having anything done is so relaxing. Looking forward to my next appointment

6 October 2025
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Reply from Chatters Hair Salon - St.John's

We're happy to hear that you find our services relaxing, and we appreciate your kind words. We look forward to seeing you at your next appointment!

Rated 5 out of 5 stars

My New Favorite Self-Care Location

Staff are always friendly and accommodating. The atmosphere is chic and contemporary.

25 September 2025
Chatters Hair Salon - St.John's logo

Reply from Chatters Hair Salon - St.John's

We're so happy that you find our staff friendly and accommodating and that you enjoy the chic and contemporary atmosphere! We appreciate your feedback!

Rated 5 out of 5 stars

Massi is a queen

Always a great experience

6 October 2025
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Reply from Chatters Hair Salon - St.John's

We're glad you had a great experience! Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

Great service

Great service. Stephanie did exactly what I asked for. Actually, before I told her what I wanted, she guessed. 😊😊

3 October 2025
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Reply from Chatters Hair Salon - St.John's

We're happy to hear that you had such a positive experience! It's wonderful to know our service exceeded your expectations, and we appreciate your feedback.

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