I had a much-needed color and cut with Younten at Sunridge in Calgary and couldn't be happier with the results! I was really blown away by her expertise and loved hearing about all her experiences glo... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had such a wonderful experience with Tine! She was incredibly kind, made me feel so comfortable the entire time, and truly listened to what I needed. I mentioned that curls usually don’t stay in my... See more
Company replied
Had such a great experience getting my hair done! Randell did an amazing job with the color—he really brought my vision to life and got the cherry brown shade exactly how I wanted it. This was actua... See more
Company replied
I went in to Chatters to refresh my cut, and have some length removed. My stylist is always honest if she thinks the style will suit me, makes suggestions on how to style it at home, and offers option... See more
Company replied
Company details
Written by the company
Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.
Contact info
2535 36 Street Northeast, #226, T1Y 5T4, Calgary, AB, Canada
- +1 403-280-5144
4.6
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Obsessed
Choe did an amazing job with my hair color, I'm obsessed with it, she is a hair genius. Well worth the money, overall great experience and I will be back.
14 April 2026
Unprompted review
Aliss did a wonderful job with my hair
Aliss did a wonderful job with my hair. I was very relaxed while she worked her magic and I left my appointment feeling lighter and more confident.
10 October 2025
Reply from Chatters Hair Salon - Sunridge Mall
We're happy to hear that you had a wonderful experience! It's great to know you felt relaxed and confident after your appointment. Thank you for sharing your positive feedback.
Outstanding Manager and Hair Stylist, You-Mi L.
My appointment phone conversations were professionally friendly. I received a quick friendly greeting. The hairstylist, You-Mi L.is outstandingly skilled, friendly, caring and accommodating in every way! Thank you all and especially Moe, the Manager!
He is the reason I returned to Chatters Sunridge. He always answered my emails and phone calls professionally and caringly and introduced me to You-Mi L.
8 October 2025
Reply from Chatters Hair Salon - Sunridge Mall
We appreciate your positive feedback! We're happy to hear that you found our team friendly and skilled. It's great to know that our manager and hairstylist made your experience exceptional. Thank you for sharing your kind words.
Always listens to what I want and…
Always listens to what I want and always satisfied with results
10 October 2025
Reply from Chatters Hair Salon - Sunridge Mall
We're happy to hear that you are always satisfied with our services. Thank you for your positive feedback; we appreciate it greatly!
Very professional stylist
Was easy to book appointment. Stylist understood immediately how I wanted my hair styled even without my trying to explain. He worked quickly and efficiently and gave me a great cut and styling.
11 October 2025
Reply from Chatters Hair Salon - Sunridge Mall
We're happy to hear that booking was easy and the stylist understood your vision. It's great to know you received a wonderful cut and style in an efficient manner. Thank you for your positive feedback!
Always greeted by name when I arrive
Always greeted by name when I arrive. Great customer service.
10 October 2025
Reply from Chatters Hair Salon - Sunridge Mall
We're glad you enjoy your experiences with us. It means a lot to us that you feel valued. Thank you for sharing!
Amazing colour by Lisa
Amazing colour by Lisa. Always leave feeling fantastic. Highly recommend.
9 October 2025
Reply from Chatters Hair Salon - Sunridge Mall
We're happy to hear that you had such a fantastic experience! It's wonderful to know you loved the colour and left feeling amazing. We appreciate your recommendation!
Finding Olivia!
Olivia is terrific. Enjoyed our chat and am loving my new style! Took me awhile to find the salon in Sunridge as there have been so many changes to the mall.
Look forward to returning for my next cut!
3 October 2025
Reply from Chatters Hair Salon - Sunridge Mall
We're glad you enjoyed your new style and the chat! We appreciate your patience finding us amidst the mall changes. We look forward to your next visit!
I came in today as a walk in
I came in today as a walk in, the receptionist was very sweet, I wish ai got her name, she was able to get me in right away. My stylist was great and did exactly what I asked. He took great care in my requests,and my hair looked and felt amazing when I left. I normally come here for my cuts a few times a year and I've never had a bad experience at this location.
8 October 2025
Reply from Chatters Hair Salon - Sunridge Mall
We're happy to hear that you had a great walk-in experience! It's wonderful that the receptionist was sweet and able to get you in quickly. We're so glad your stylist met your expectations, and your hair looked and felt amazing. We appreciate your continued patronage and positive feedback.
Youmi is a very sweet lady and so nice…
Youmi is a very sweet lady and so nice to visit with when i am getting my hair done. Ive never had a bad haircut as long as ive been going to her.All of the staff there are nice and friendly!!!
2 October 2025
Reply from Chatters Hair Salon - Sunridge Mall
We're happy to hear that you find our staff nice and friendly! We appreciate you sharing how much you enjoy your visits and haircuts.
Always welcomed with a smiling face
Always welcomed with a smiling face. Treated with professionalism, but warm and cozy at the same time. Amazing work done everytime.
2 October 2025
Reply from Chatters Hair Salon - Sunridge Mall
We're delighted you feel so welcomed and comfortable during your visits! It's wonderful to know you appreciate the professionalism and quality of work. Thank you!
Reply from Chatters Hair Salon - Sunridge Mall
We are so happy you had a great, professional experience. Thank you for your feedback; it means a lot to us.
Reply from Chatters Hair Salon - Sunridge Mall
We appreciate you sharing that our staff is friendly and provides prompt service with excellent results! We're so glad you had a positive experience.
Reconnecting to Randell
Reconnecting to Randell. Does exactly what I want and need. Thank you.
23 September 2025
Reply from Chatters Hair Salon - Sunridge Mall
We're happy to hear that our product meets your expectations and fulfills your needs. Thank you for your positive feedback; we appreciate it.
Sally always makes me feel like a…
Sally always makes me feel like a million bucks! ;)
30 September 2025
Reply from Chatters Hair Salon - Sunridge Mall
We're so happy to hear that you feel valued. Thank you for sharing your wonderful experience with us; it means a lot to us!
Lyla was great and she did a great job…
Lyla was great and she did a great job coloring my hair and giving me awesome recommendations for my hair!!
29 September 2025
Reply from Chatters Hair Salon - Sunridge Mall
We're so happy to hear that you think our stylist is great! We're also glad that you loved the hair coloring and recommendations you received!
Love Bibi and her ability to follow my…
Love Bibi and her ability to follow my instructions
29 September 2025
Reply from Chatters Hair Salon - Sunridge Mall
We're happy to hear that our team member met your expectations and followed your instructions effectively. We appreciate your positive feedback!
Reply from Chatters Hair Salon - Sunridge Mall
Thank You !!
I went there and asked for curtain…
I went there and asked for curtain bangs and equal length from back.. even show the picture.. what I really got was so disgusting.. very awful service.. honestly waste my money.. and I will never recommend anyone
19 September 2025
Reply from Chatters Hair Salon - Sunridge Mall
We regret that your experience did not meet expectations, especially regarding your requested style. We appreciate your feedback and will address your concerns to improve our service.
Great Service
I go to Sally every time and she has always done an amazing job. She gives great advice to my kids as well with styling products and hair care in general.
17 September 2025
Reply from Chatters Hair Salon - Sunridge Mall
We're happy to hear that our team member always does an amazing job! We appreciate you mentioning the great advice on styling products and hair care.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.