Chatters Hair Salon - Westgate Reviews 433

TrustScore 4.5 out of 5

4.7

11517 Westgate Drive, #114, T8V 7H1 Grande Prairie, AB, CA


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See what reviewers are saying

Rated 5 out of 5 stars

I always feel happy walking into Chatters Westgate. The staff and space are welcoming. Shout out to Hisham. He takes great control over my hair! I left with a Fall colour refresh!

Company replied

Rated 5 out of 5 stars

I love this location. I buy my products from this store and all the staff are super friendly and helpful. My stylist Hicham is amazing - He does great work and I enjoy his company. I have had a hard t... See more

Company replied

Rated 5 out of 5 stars

My stylist is very nice. She's friendly, and she gives a good cut. Reception is friendly and courteous. I find going upstairs for a cut ok now. But before I had knew replacement, it was a chal... See more

Company replied

Rated 5 out of 5 stars

Alicia did an amazing job on my hair! My hair was damaged from the last session, with a lot of breakage and hair fall, but she completely transformed it. Not only did I get the exact color I wanted, b... See more

Company replied


Company details

  1. Hair Salon
  2. Hair product shop

Written by the company

Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.


Contact info

  • 11517 Westgate Drive, #114, T8V 7H1, Grande Prairie, AB, Canada

  • +1 780-532-9224

4.7

Excellent

TrustScore 4.5 out of 5

433 reviews

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Replied to 95% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Erica was great and efficient.

Erica was great and efficient.

Very responsive when I need some adjustments to the cut.

28 August 2025
Chatters Hair Salon - Westgate logo

Reply from Chatters Hair Salon - Westgate

We're glad you enjoyed your experience! It's great to know our team was responsive and efficient in meeting your needs. Thank you for your positive feedback.

Rated 5 out of 5 stars

Great experience

Great experience

28 August 2025
Chatters Hair Salon - Westgate logo

Reply from Chatters Hair Salon - Westgate

We're happy to hear that you had such a positive experience and that we were able to meet your expectations. Thank you for your feedback!

Rated 5 out of 5 stars

Hair Dresser

Koda was amazing. Gave us exactly what we wanted.

23 August 2025
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Reply from Chatters Hair Salon - Westgate

We're happy to hear that you had such a positive experience and that we were able to meet your expectations. Thank you for your feedback!

Rated 5 out of 5 stars

Alicia did an amazing job on my hair

Alicia did an amazing job on my hair! My hair was damaged from the last session, with a lot of breakage and hair fall, but she completely transformed it. Not only did I get the exact color I wanted, but my hair now looks much healthier than before. I really appreciate that she helped fix the damage from the previous appointment at no extra cost. I’ll definitely be coming back to book my next color with her! Thank you so much.

19 August 2025
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Reply from Chatters Hair Salon - Westgate

We're happy to hear that you had such a wonderful experience! We appreciate you sharing how your hair was transformed and that you achieved your desired color. We're so glad your hair now looks and feels healthier. Thank you for your kind words, and we look forward to seeing you again!

Rated 5 out of 5 stars

Erika was awesome!

I had Erika and she was awesome with my toddler!!!

19 August 2025
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Reply from Chatters Hair Salon - Westgate

We're happy to hear that your toddler had a wonderful experience! Thank you for sharing your positive feedback with us; we appreciate it.

Rated 5 out of 5 stars

Great job

Great job! I love how my hair turned out!

12 August 2025
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Reply from Chatters Hair Salon - Westgate

We're glad you love your hair! It's wonderful to hear you had such a positive experience. Thank you for your kind words!

Rated 5 out of 5 stars

Ear piercing went great

Ear piercing went great. The earring selection was easy to do, and see. There were different kinds, reasonable prices! Love all the services Chatters provides us, we also get hair done there,
.

15 August 2025
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Reply from Chatters Hair Salon - Westgate

We're glad your ear piercing experience was great! It's wonderful that you found the earring selection easy and reasonably priced. We appreciate you using our services for both piercings and hair.

Rated 5 out of 5 stars

Erika is ALWAYS Amazing and gives the…

Erika is ALWAYS Amazing and gives the best treatment!

14 August 2025
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Reply from Chatters Hair Salon - Westgate

We're happy to hear that you consistently have an amazing experience. We appreciate you taking the time to share your positive feedback!

Rated 5 out of 5 stars

Samantha made my hair beautiful

Samantha made my hair beautiful. Love it🥰

12 August 2025
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Reply from Chatters Hair Salon - Westgate

We're so happy to hear that you love your hair! Thank you for sharing your positive experience with us; we appreciate it.

Rated 5 out of 5 stars

Always freindly people.easy to book…

Always freindly people.easy to book with.ericka always cuts your hair how u want it not how she thinks you should do it.

30 July 2025
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Reply from Chatters Hair Salon - Westgate

We're happy to hear that you find our team friendly and booking easy. It's great to know you appreciate getting the haircut you want. Thanks for your positive feedback!

Rated 5 out of 5 stars

Erika is the best.

Erika is the best.

30 July 2025
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Reply from Chatters Hair Salon - Westgate

We're happy to hear that you had a positive experience. Thank you for your feedback; we appreciate it.

Rated 5 out of 5 stars

Great Experience all Around

Had an appointment with Aiden for a perm and she was amazing! She was very thorough in asking questions about my hair history, and warned me that it's possible the perm could possibly take the dye out of my hair and made sure I was OK with continuing before getting started. She asked if I wanted a refresher on perm care (haven't had one in 15 years, so definitely!) and asked if I would like some product recommendations for caring for my perm. I really appreciate when stylists ask this, as I have experienced some stylists in the past that will give product recommendations when I don't want or need them, as well as the opposite situation where they give none at all, or very vague ones. Once my service was done Aiden walked me over to the products she had recommended and helped me choose, even carrying them up to the till for me. Will definitely book with her again!

26 July 2025
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Reply from Chatters Hair Salon - Westgate

We're happy to hear that your perm experience was amazing! It's great to know that she was thorough and helpful, especially with the product recommendations. We appreciate you taking the time to share your positive feedback.

Rated 5 out of 5 stars

Aiden M

Aiden was a very sweet girl and very eager to answer any questions i had. she did an amazing job, couldn't have asked for better.

21 July 2025
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Reply from Chatters Hair Salon - Westgate

We're happy to hear that you had such a positive experience! It's wonderful that you found our team member helpful and eager to assist you. We appreciate your feedback!

Rated 5 out of 5 stars

Amazing service

Amazing service, friendly, great conversation.

21 July 2025
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Reply from Chatters Hair Salon - Westgate

We appreciate you sharing that you received amazing service, found our team friendly, and enjoyed the conversation. We are so glad!

Rated 5 out of 5 stars

Alicia was fast and efficient yet…

Alicia was fast and efficient yet friendly and great.

11 July 2025
Chatters Hair Salon - Westgate logo

Reply from Chatters Hair Salon - Westgate

We're happy to hear that you found our service fast, efficient, and friendly. Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

Alicia did a great job!

Alicia listened to me. As a first time customer, this was critical. Great cut on Alicia's style recommendation. I will be back!

9 July 2025
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Reply from Chatters Hair Salon - Westgate

We're happy to hear that you felt listened to during your first visit. We're also glad you enjoyed the style recommendation and the cut. We appreciate your feedback and look forward to seeing you again!

Rated 1 out of 5 stars

The apprentice lost her confidence half…

The apprentice lost her confidence half way through the cut and had to be rescued by another stylist. I’m still not happy with the quality, waste of $45.00 for me.

11 July 2025
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Reply from Chatters Hair Salon - Westgate

We regret that the service did not meet your expectations and that you're dissatisfied with the result. We appreciate your feedback and will address this internally to improve our services.

Rated 5 out of 5 stars

They whisked me away to the chair as…

They whisked me away to the chair as soon as I walked in and my stylist who hasn’t seen me in over a year recognized me immediately. He was lovely and made me feel special. Easy peasey from booking to finish.

27 June 2025
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Reply from Chatters Hair Salon - Westgate

We're glad you enjoyed your experience! It's wonderful to hear that you felt special and were promptly taken care of. We appreciate your positive feedback and are so happy that everything was easy for you.

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