I always feel happy walking into Chatters Westgate. The staff and space are welcoming. Shout out to Hisham. He takes great control over my hair! I left with a Fall colour refresh!
Company replied
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See what reviewers are saying
I love this location. I buy my products from this store and all the staff are super friendly and helpful. My stylist Hicham is amazing - He does great work and I enjoy his company. I have had a hard t... See more
Company replied
My stylist is very nice. She's friendly, and she gives a good cut. Reception is friendly and courteous. I find going upstairs for a cut ok now. But before I had knew replacement, it was a chal... See more
Company replied
Alicia did an amazing job on my hair! My hair was damaged from the last session, with a lot of breakage and hair fall, but she completely transformed it. Not only did I get the exact color I wanted, b... See more
Company replied
Company details
Written by the company
Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.
Contact info
11517 Westgate Drive, #114, T8V 7H1, Grande Prairie, AB, Canada
- +1 780-532-9224
4.7
Excellent
433 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Reply from Chatters Hair Salon - Westgate
We are so happy to hear that you were able to get in last minute and that your daughter's picture night was a success! We appreciate you taking the time to share your positive experience with us.
This place is fantastic
This place is fantastic. I didn't book the proper time for what I was looking for and they moved things around to accommodate. Recommend. I always come here when in GP!
15 April 2025
Reply from Chatters Hair Salon - Westgate
Thank you for your kind words! We're thrilled to hear you had a positive experience and that we were able to accommodate your needs. We appreciate your loyalty and look forward to seeing you again on your next visit.
Beyond happy with colour! (As usual with Steve)
I like to wear my medium brown hair with blonde highlights. My hair tends to pull brassy and never once have I left the salon with Steve doing my hair unhappy with the ashy-ness achieved. He always makes time to listen to what I am wanting to achieve and keeps my hairs integrity in mind while doing bleaching services. I can honestly say that I have never left an appointment with him unhappy. :)
13 April 2025
Reply from Chatters Hair Salon - Westgate
Thank you for taking the time to share your positive experience. We appreciate your kind words about and their ability to achieve the ashy blonde highlights you desire. It's wonderful to hear that you consistently leave feeling happy with the results and that takes the time to understand your hair goals while prioritizing its health. We're thrilled that you've found a stylist who consistently meets your expectations.
Reply from Chatters Hair Salon - Westgate
We're so glad to hear you had a positive experience with Alicia. We appreciate your kind words about her skills and personality. We're thrilled you enjoyed your visit.
Great service!
6 April 2025
Reply from Chatters Hair Salon - Westgate
We appreciate your kind words and are thrilled to hear you had a positive experience. Your feedback means a lot to us and motivates us to continue providing excellent service.
He gave my daughter a beautiful but
He gave my daughter a beautiful but. Her hair was silky soft and gorgeous!
6 April 2025
Reply from Chatters Hair Salon - Westgate
We're thrilled to hear you were happy with the service! It's wonderful to know your daughter enjoyed her experience and loved the results.
Friendly service.
5 April 2025
Reply from Chatters Hair Salon - Westgate
We appreciate you taking the time to share your feedback. We hope to see you again soon!
Alicia is just amazing
Alicia is just amazing! Truly one of the kindest souls I’ve ever met and is so easy to connect with.
1 April 2025
Reply from Chatters Hair Salon - Westgate
We are so happy to hear that you had such a positive experience! It's wonderful to know that you felt a connection with Alicia. We strive to provide exceptional customer service and we're thrilled that Alicia was able to make your experience so enjoyable.
The stylist who did my hair was…Hicham R
The stylist who did my hair was amazing, and gave me a great tidy up trim. I will definitely be going back to him!! Thanks Hicham R.!
28 March 2025
Reply from Chatters Hair Salon - Westgate
We're so glad to hear you had a positive experience with our stylist. We appreciate you taking the time to share your feedback and we're thrilled you're happy with your haircut. We hope to see you again soon!
Finally found someone to cut my hair.
I have been trying to find a hairdresser to cut and thin my hair. I have a few pictures unfortunately most hairdressers will not even look at them. However Hicham did. Initially I didn’t think he cut it the way I wanted until I got home and redid it. It was exactly what I wanted. I will definitely return to Hicham.
6 March 2025
Unprompted review
Reply from Chatters Hair Salon - Westgate
We appreciate you taking the time to share your experience. It's wonderful to hear that you found a stylist who was willing to work with your vision. We understand the frustration of finding someone who truly understands your hair goals. It's great that you were able to achieve the look you wanted, even if it took a little extra effort at home. We're glad you're happy with the results and we look forward to welcoming you back in the future.
Reply from Chatters Hair Salon - Westgate
We're so happy to hear you had a wonderful experience! We strive to provide excellent service and are thrilled you were pleased with the outcome. Thank you for sharing your positive feedback.
Reply from Chatters Hair Salon - Westgate
We're thrilled to hear about your positive experience! It's wonderful to know that you appreciate the care and attention you receive. We'll be sure to share your feedback with our team.
Went to Fritz for the first time
Went to Fritz for the first time. He did an amazing colour and cut. I appreciate that he took his time and didn’t rush me when his next customer came in.
11 March 2025
Reply from Chatters Hair Salon - Westgate
We're thrilled to hear you had such a positive experience! We appreciate you taking the time to share your feedback. It sounds like you were in great hands with Fritz. We're so glad he took the time to ensure you were happy with your color and cut.
Bad service
We were a walk-in. I asked if there was an opening and the lady at the front seemed annoyed. As I needed my daughter’s hair fixed from a at home cut which was basically a trim. Then stated she would not have time to do a full wash. I said I just want it cut so it isn’t uneven. She asked if her hair went to the side like it was. I said yes then she proceeded to separate it in the middle and cut it more than said it’s better this way. My daughter who is a toddler hates it in the middle and put it back to the side and the hairdresser wasn’t impressed. I was also over charged and did not realize until after we left. I did not call or go back as I was not going to drag my toddler back in. I also did not want to deal with the unprofessional manner of this hairdresser.
8 March 2025
Reply from Chatters Hair Salon - Westgate
We understand your frustration with your recent experience. It sounds like you were hoping for a more positive and accommodating experience, and we apologize that wasn't the case. We value our customers and strive to provide excellent service. We will use your feedback to improve our customer service and ensure that our stylists are providing the best possible experience for all our clients.
Happy
I am happy with my hair cut.The stylist listened to my requests and had a very pleasant manner.
13 March 2025
Reply from Chatters Hair Salon - Westgate
We're so glad to hear you were happy with your haircut and the stylist's pleasant manner. We strive to provide a positive experience for all our clients, and we appreciate your feedback.
I just recently visited Chatters @…
I just recently visited Chatters @ Westgate and had a great experience with Hicham which recommended by my 10 years old niece.He truly listened to what I wanted for my hair and delivered a perfect cut and that looked exactly like the inspiration photo I showed him.He even asked if i really wanted it because i have had a long hair and the one i wanted was a shoulder length with layers.He even said okay you’re a brave woman lol.Salon was clean and welcoming, the staff were friendly and attentive, and I left feeling completely refreshed with my new look and felt so much lighter I would definitely recommend Chatters hair salon @ Westgate for anyone searching for a top-notch hair stylist in town!
9 March 2025
Reply from Chatters Hair Salon - Westgate
Thank you for your wonderful review! We are thrilled to hear that you had such a positive experience with our stylist. It's fantastic that you felt heard and understood, and that he was able to deliver the perfect cut based on your inspiration photo. We appreciate you highlighting his attentiveness and the welcoming atmosphere at our salon. We strive to create a comfortable and professional environment for all our clients. We're so glad you left feeling refreshed and confident with your new look!
Reply from Chatters Hair Salon - Westgate
We're so glad to hear you had a positive experience. We appreciate your kind words about Samantha. We strive to provide excellent service and are thrilled you're happy with your hair.
Koda made my daughter feel so special…
Koda made my daughter feel so special and chatted with her throughout the haircut. It’s the first time someone has gave my daughter the “experience”
of sitting in the salon chair. From washing her hair to asking her questions and making her feel beautiful. Hali came home and talked about Koda multiple times and asked if she can go back to her next time she has a haircut. We will definitely be back.
6 March 2025
Reply from Chatters Hair Salon - Westgate
We are so happy to hear that your daughter had such a positive experience with Koda. It sounds like she truly made your daughter feel special and confident. We appreciate you taking the time to share your feedback and are thrilled that your daughter enjoyed her first salon experience. We look forward to welcoming you both back in the future.
Reply from Chatters Hair Salon - Westgate
We're glad to hear you had a positive experience.
Reply from Chatters Hair Salon - Westgate
We appreciate your kind words and are thrilled to hear you were pleased with our service.
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