My daughters and I all love coming to Chatters to see Jeffrey. He is the best hairdresser and takes time to ensure your hair is cut and coloured the way you want it. We always leave feeling amazing an... See more
Company replied
Location
Switch location1942 38 Avenue Northwest, Whitemud Meadows, T6T 0B9 Edmonton, AB, CA
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This evening I had my lashes lifted and tinted, and honestly, the experience was everything I needed. When you have someone kind, understanding, and funny, it turns into more than just a beauty appoin... See more
Company replied
Sylvia, my professional, was excellent. Full of personality and great hair health advice ( I'm experiencing hair loss and her guidance and reassurance was comforting as well as informative ) Excell... See more
Company replied
"I recently visited Chatter 17th street Edmonton , and I couldn’t be happier with the service! Elizabeth did an amazing job with my hair—exactly how I wanted it. They were attentive, professional, an... See more
Company replied
Company details
Written by the company
Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.
Contact info
1942 38 Avenue Northwest, Whitemud Meadows, T6T 0B9, Edmonton, AB, Canada
- +1 780-469-2301
4.6
Excellent
386 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My daughters and I all love coming to…
My daughters and I all love coming to Chatters to see Jeffrey. He is the best hairdresser and takes time to ensure your hair is cut and coloured the way you want it. We always leave feeling amazing and looking great. I highly recommend Jeffrey at Chatters
14 November 2025
Unprompted review
Reply from Chatters Hair Salon - Whitemud Meadows
We're so happy to hear that you and your daughters enjoy your visits! It's wonderful to know that you feel amazing and look great after your appointments. We appreciate your recommendation and kind words!
My hair stylist John was very skilled…
My hair stylist John was very skilled and professional! I had a list of all the qualities I wanted in my hair cut and he gave it all! Thank you John!
11 October 2025
Reply from Chatters Hair Salon - Whitemud Meadows
Hi Maria, we're so happy to hear that you found your hair stylist skilled and professional! It's wonderful that he gave you all the qualities you wanted in your hair cut. Thank you!
Nicole is always great
3 October 2025
Reply from Chatters Hair Salon - Whitemud Meadows
We're happy to hear that you had a great experience. Thank you for your feedback; it means a lot to us.
Reply from Chatters Hair Salon - Whitemud Meadows
HI Eva, we appreciate your kind words! We're happy our caring and knowledgeable service met your needs. We look forward to seeing you again!
Great experience!
Celine was fantastic - kind, attentive, knowledgeable, and highly skilled. Took her time to listen and understand my hair goals and made them come true!
4 October 2025
Reply from Chatters Hair Salon - Whitemud Meadows
We're happy to hear that you had such a wonderful experience! It's great to know that you felt listened to and that your hair goals were achieved. Thank you for your positive feedback!
Self care!
This evening I had my lashes lifted and tinted, and honestly, the experience was everything I needed. When you have someone kind, understanding, and funny, it turns into more than just a beauty appointment! it’s genuinely relaxing. Not only did I leave feeling prettier with the results, but I actually felt my anxiety melt away. I walked in stressed and walked out calm, refreshed, and confident.
3 October 2025
Reply from Chatters Hair Salon - Whitemud Meadows
We're so glad you enjoyed your lash lift and tint! It's wonderful to hear that your experience was relaxing and that you left feeling calm, refreshed, and confident. Thank you for sharing your positive feedback; we appreciate it.
Great Hairstylist and awesome haircut…
Great Hairstylist and awesome haircut for my mum and me. Need I say more,I am also looking forward to getting my daughter’s first haircut pretty soon hopefully.
24 September 2025
Reply from Chatters Hair Salon - Whitemud Meadows
Hi Gurdeepkaur, we're happy to hear that you and your mum enjoyed your haircuts! We appreciate your kind words and look forward to providing your daughter with her first haircut.
I was able to quickly get an appt
I was able to quickly get an appt. and Have my bangs trimmed and last minute get a trim on the rest. John my stylist did a wonderful job. Sad to see that he will be moving to Saskatoon their gain, our loss
29 September 2025
Reply from Chatters Hair Salon - Whitemud Meadows
We're happy to hear that you were able to quickly schedule an appointment and enjoyed your haircut. We appreciate your kind words regarding the John's skills, and we're sad to see him go as well! Thank you for your feedback.
Reply from Chatters Hair Salon - Whitemud Meadows
Hi Sharon, we're so happy to hear that you had such a wonderful experience! Thank you for sharing your positive feedback with us; it means a lot.
Reply from Chatters Hair Salon - Whitemud Meadows
Hi Lien, we're happy to hear you had a good experience! Thank you for your feedback and we look forward to seeing you again!
I do think the stylist was in a hurry
I do think the stylist was in a hurry, blowout was all fuzzy and when asked for a straightner i said ti leave a small curl nothing
25 September 2025
Reply from Chatters Hair Salon - Whitemud Meadows
Hi Amanpreet, we appreciate your feedback and time. We're sorry the styling wasn't to your expectations and that you felt rushed. We'll address this to improve.
My hairstylist was very professional on…
My hairstylist was very professional on helping me with what style I was looking for. She gave 100%. This stylist is a keeper and very good sense of humour
23 September 2025
Reply from Chatters Hair Salon - Whitemud Meadows
Hi Peggy, we're happy to hear that the stylist's professionalism and dedication helped you find the perfect style. We appreciate your positive feedback and are glad you enjoyed your experience.
Reply from Chatters Hair Salon - Whitemud Meadows
We appreciate you taking the time to share your positive experience. We are so glad to hear that you found our team member amazing!
Reply from Chatters Hair Salon - Whitemud Meadows
Hi Joann, thank you for your feed back. We're happy you liked your haircut as well as your stylist!
Nice stylist not the hair cut I wanted
Well my experience was good on the day, I used to get some hair shaven to take some off because I have thick hair , the stylist did this but did it to low on my head now it’s diffficult to style my hair to try and hide the shaved part she should have done it higher on my head . I asked for soft layers around my face instead some of the layers are blunt . This will be the last hair cut from Chatters I have been going there for years but can’t pay big money for disappointment , women are suppose to feel good about themselves but not being able to style your hair is so disappointing ,
1 September 2025
Reply from Chatters Hair Salon - Whitemud Meadows
Hi Linda, we appreciate you taking the time to share your experience. We're sorry the haircut wasn't what you expected, especially with the shave placement and layering. We value your years of patronage and will address your concerns to improve our service.
Awesome hair style
17 September 2025
Reply from Chatters Hair Salon - Whitemud Meadows
Hi Violet, thank you for your feedback! We're so happy you like your hairstyle and are excited to see you again!
I don’t think the stylist understood…
I don’t think the stylist understood what I had asked for. I had asked for the hair to be just below the shoulder, but my longest layer is still quite long. Then he was showing me my hair in the mirror after cutting it without it being styled. I asked him if he was going to style it and his answer was he can if I want it. He blow dried it and then it felt like i got a hair cut. Also, there was no heat protector used before the blow dry which was quite odd.
15 September 2025
Reply from Chatters Hair Salon - Whitemud Meadows
We appreciate you taking the time to share your experience. We're sorry the haircut wasn't what you expected and that heat protector wasn't used. We'll review your feedback to improve our services. Someone from our team will reach out to you.
Reply from Chatters Hair Salon - Whitemud Meadows
We appreciate your review and are so happy you love your new hair and enjoyed our great service! We hope to see you again!
Excellent
I thought John S. was super friendly and did an amazing job on my hair! He made me feel very comfortable throughout the entire process of colouring and treating my hair. I would definitely go back! I’m not 100% sure about the colour I chose just yet, but I know it will lighten—and I’m trusting the process. It already looks and feels so much better than before I came to the salon. I was a bit of a box dye mess, and now I’m back to one colour and really happy overall!
12 September 2025
Reply from Chatters Hair Salon - Whitemud Meadows
We're happy to hear that you had such a positive experience! It's great to know that you felt comfortable and are pleased with your hair's condition after the colour and treatment. We appreciate your trust and hope you love the final result as the colour lightens. Thanks for sharing!
Nicole is awesome
Nicole is awesome! She takes her time and explains our goal for growing out the bangs in a way that is manageable! So appreciated!
5 September 2025
Reply from Chatters Hair Salon - Whitemud Meadows
We're so happy to hear that you had a wonderful experience! It's great that our stylist took the time to explain your hair goals in a manageable way. We appreciate your feedback!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.