Excellent service from a tradition brand. I ordered a nice pair of oxfords which unfortunately were too tight for my feet. The quality of the shoes was impeccable and even if I had to send them b... See more
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Company details
- #2 of 12 best companies in Shoe Factory
- #17 of 35 best companies in Boot Shop
- #4 of 9 best companies in Shoe repair shop
- #70 of 216 best companies in Shoe shop
- #1 of 9 best companies in Shoe Wholesaler
- #13 of 34 best companies in Formal menswear shop
Written by the company
At Cheaney, we believe that classic styles gain their reputation not by refusing to change, but through their ability to adapt to a world of constant variation - it is this innovation that has kept us at the forefront of English shoemaking for 135 years.
Contact info
69 Rushton Road, NN14 2RR, Desborough, United Kingdom
- 01536 760 383
- customerservices@cheaney.co.uk
- cheaney.co.uk
Asks customers to review
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Replied to 100% of negative reviews
Typically replies within 1 week
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It's an easy website to use
It's an easy website to use, with fast delivery, and the boots are of great quality. The website is user-friendly, offers prompt delivery, and the boots are of excellent quality.
OMG Amazing
OMG ! What can I say. Absolutely beautiful. The quality, the fit, the leather (kudu), the craftsmanship….. I could go on and on. Needless to say I love them. Another perfect pair of boots from Cheaney.
Excellent quality, excellent service
Always receive updates on order status, fast delivery, the boots are never anything other than excellent, extremely comfortable and perfectly made, thank you
Service at ordering is good.
Service at ordering is good.
Shoes on delivery have not been inspected properly before despatch. A couple of finishing faults which I have noticed. On first opening a fault was spotted, the second one yesterday. Lovely shoes. Probably go back to C&J.
Quality product , Great Service
Great product , Fair price, and Delivered in a timely manner.
Quality purchase
Great online purchase. Shoe size exactly as it should be. Suede shoes are robust yet very comfortable as expected from properly crafted products. Expensive but worth it. Will buy again. Postal service was quick and well informed.
Great company to deal with first class…
Great company to deal with first class service again from Cheaney and top quality shoes to match, delighted again with another purchase from them
Wilfred semi-brogue
Excellent value for money shoe which is a timeless classic. Lovely burnishing two tone effect. Brought on the sale. Very pleased with speed of delivery.
The overall quality of the shoe trees…
The overall quality of the shoe trees was very good & fitted my shoes well.
Craftsmanship.
Prompt delivery. Easy online purchase and fabulous quality shoes 👞. Many thanks.
Consistent quality
I have been buying Cheaney shoes for over 25 years, the consistency of fit and overall quality is outstanding. As the old adage says, “you get what you pay for”.
I am very pleased with my Cheaney…
I am very pleased with my Cheaney shoes. They are very well made look stylish and will last me many years.
As always with Joseph Cheaney & Son, quick shipping of boots in perfect, new condition!
As always with Joseph’s Cheaney & Son,
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