Cheap as Prints Reviews 309

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Following receiving a damaged A frame pavement board, Cheap as Prints did everything they could to ensure I got a replacement. TNT didn't arrive as they'd promised (they were running 24 hours behind... See more

Company replied

Rated 5 out of 5 stars

Made an impromptu decision to print a banner for our daughter’s first birthday and needed it quickly. Was thrilled to find Cheap As Prints online. The timeline of 5 working days, affordable pricin... See more

Company replied

Rated 5 out of 5 stars

I've just had 4 A4 size signs made, for occasional use on my car. Umar at Cheapasprints reviewed the files I'd supplied and advised me that I might not be satisfied with the resulting print quality. I... See more

Company replied

Rated 5 out of 5 stars

We have been a customer of cheapasprints for a number of years. Umar has always been extremely patient and helpful with us. The quality of their products are outstanding and service fantastic. They... See more

Company replied

Company details

  1. Prints and signs store
  2. Digital printing service
  3. Graphic designer
  4. Printing shop
  5. Promotional products supplier
  6. Web designer

Written by the company

Cheap as Prints is your go-to partner for cost-effective advertising and marketing solutions. We specialise in creating impactful graphics, high quality printing and innovative web design services tailored to help your brand stand out. Our focus is on providing affordable services without compromising on quality, ensuring your business gets the attention it deserves while staying within budget.


Contact info

4.8

Excellent

TrustScore 5 out of 5

309 reviews

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Rated 5 out of 5 stars

Top quality and affordable

A great, affordable, quality printing service for my custom sized poster. Would definitely use again.

12 August 2022
Unprompted review
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Reply from Cheap as Prints

Thank you for your positive feedback.

Rated 5 out of 5 stars

Great Quality and kind people

Excellent service, was served by Umar, awesome guy! Needed some help with labelling some banners, the labels were printed quickly and to professional quality too. I appreciate his contribution to our Charity!

8 August 2022
Unprompted review
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Reply from Cheap as Prints

Thank you for your positive feedback.

Rated 5 out of 5 stars

Received fantastic and excellent…

Received fantastic and excellent service.
My Order was processed in an efficient manner. Delighted with the work done.
Friendly and professional. Will gladly use service again. Thank you so much.

7 August 2022
Unprompted review
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Reply from Cheap as Prints

Thank you for your positive feedback.

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. Cheap as prints have consistently delivered high quality posters. Will use again and again.

6 August 2022
Unprompted review
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Reply from Cheap as Prints

Thank you for your positive feedback.

Rated 1 out of 5 stars

Extremely poor service

Poor communication, design and significant
delays meant I've had to cancel my order
and request a full refund, very disappointing!

5 August 2022
Unprompted review
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Reply from Cheap as Prints

Hi,

Thank you for your feedback. We did provide an initial design which was not to your satisfaction. I understand that there were delays on the revised artwork which I apologise for which a full refund was processed. Apologies to have dissapointed and will take this feedback onboard to improve our service.

Rated 1 out of 5 stars

Awful customer service

The item I ordered was delivered late and had a printing error (caused by rendering apparently) affecting a sponsor logo repeated several times across the design. I have had to chase them about everything - told they will provide updates and then heard nothing for days in some cases until I've chased again. I have been given a partial refund (should be full in my opinion given the printing error is their mistake) but this took nearly a week to be processed and only happened once I had chased them again. Possibly some of the worst customer service I have received in a long time.

Update 20 Oct 2022: not only that you have just publicly had the audacity to tell a customer that their feedback is unfair and lied by saying you’ve been unable to get in touch with me which is a complete lie! I was the one relentlessly chasing you! Unbelievable.

19 July 2022
Unprompted review
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Reply from Cheap as Prints

Hi,

Thank you for your feedback. I do apologise that this is not the experience that you expected. We have tried to reach out to you on numerous occasions to try to get this resolved but have not been able to get through. Although we try our best to offer a great service, isolated issues like this can occur. We are not perfect and try to resolve matters as best as possible. We will improve our services and work better to avoid this from happening again although based on our history of reviews and awards it would be unfair to state that we offer the worst customer service across the board.

Update 20 Oct 2022: I was stating with regards to getting in touch with you after the review was left but I was unable to get through. I am happy for you to call me on 01922 666 288 to discuss further. I have not stated that your review was unfair, but infact have acknowledge your concerns and mentioned that we would improve our service based on this.

Rated 5 out of 5 stars

Great service

A huge thank you for the fridge magnets – they look brilliant and I really appreciate you turning them around for us so quickly in that quantity!!

28 March 2022
Unprompted review
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Reply from Cheap as Prints

Hi Alice. Glad you were happy with the product and thank you so much for leaving us a review.

Rated 5 out of 5 stars

Great resolution

After an initial communication hitch the company really stepped up and kept me updated with my order. It was easy to set up the double-sided 2m banner, although it was helpful to stand on something to secure the roll-up banners at the top securely. Quality of printing is superb. I expect to be ordering more soon.

18 March 2022
Unprompted review
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Reply from Cheap as Prints

Hi David. Glad you were happy with the service and thank you for the feedback!

Rated 4 out of 5 stars

Great service

After a communication breakdown somewhere along the lines. They bent over backwards to assist me in getting my artwork loaded, printed and sent to me. The service was excellent and very worth the money that I spent. I have no queries about using the company and would recommend it to my friends. I will be using them in the near future.

3 March 2022
Unprompted review
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Reply from Cheap as Prints

Thank you for the feedback!

Rated 5 out of 5 stars

Highly recommend

Very easy transaction, fantastic prices, prompt delivery and really impressive quality on the product. It was my first time ordering from here but I would definitely use this website again.

3 March 2022
Unprompted review
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Reply from Cheap as Prints

Thank you for your positive review

Rated 5 out of 5 stars

Highly recommended

Amazing service
Was kept updated at all times. Email communication was brilliant with quick replies. And my print was sent out and received extremely quickly.

I searched online for a long time and this was the only place I could find that did custom size prints at a really good price.

Can’t recommend enough. 🤩

21 February 2022
Unprompted review
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Reply from Cheap as Prints

Thank you for your positive feedback!

Rated 5 out of 5 stars

Great experience

Great experience. Communications were brilliant throughout and nothing was too much trouble. The end product we received was exactly what we were after and produced to an excellent standard. Thank you.

31 January 2022
Unprompted review
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Reply from Cheap as Prints

Hi Mark. We are glad to know that you had a positive experience and were satisfied with your purchase. Thank you again for your custom and hope you will return soon for more printing.

Rated 5 out of 5 stars

Excellent service

Excellent service, always on time and work is amazing. Thank you

27 January 2022
Unprompted review
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Reply from Cheap as Prints

Thank you for the positive feedback!

Rated 5 out of 5 stars

Professional service

Umar has been great. My banners look very professional and the colours are vibrant. I will be using Cheapasprints in the future! Definitely recommended to others.

25 January 2022
Unprompted review
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Reply from Cheap as Prints

Thank you for leaving such a wonderful review. Our team always go far and beyond to achieve complete customer satisfaction. Once again it was a pleasure working with you!

Rated 5 out of 5 stars

Well priced print options

Well priced print options. First print wasn't quite up to scratch, but that was fixed without any issue.

25 October 2021
Unprompted review
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Reply from Cheap as Prints

Hi Graham. Thank you for your positive feedback.

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